Manager, Strategic Operations at Flatiron Health

| Greater NYC Area
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We're looking for a Strategic Operations Manager to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Here's what you need to know about the role, our team and why Flatiron Health is the right next step in your career. 

What You'll Do

In this role you’ll work with the Strategic Operations team to be an operational partner to the scientists in our Research Organization, working primarily with Flatiron’s Research Clinicians and Quantitative Scientists. Our research scientists play a critical role in providing clinical, statistical, and methodological direction and oversight for all of our research, in addition to representing our work and Flatiron externally with a wide number of stakeholders and at conferences. This role is intended to help optimize research scientist involvement across the company and externally, both from an organizational and a strategic standpoint.

In addition, you'll also:

  • Facilitate the prioritization of requests for research scientists’ contribution through a robust understanding of all of our ongoing projects
  • Triage and direct incoming requests that may not have a logical owner or fit into a pre-existing process
  • Develop organizational methods and processes to track, prioritize and communicate expectations about research scientists’ time and input
  • Support content development and other activities to ensure that research scientists are well prepared to represent Flatiron at external events
  • Build strong internal relationships across the organization to help bridge gaps in communication and foster collaboration
  • Help effectively scale the team by assisting with recruiting efforts, developing and maintaining an efficient and well organized onboarding process for new members of the team, and supporting administrative needs of new team members
  • Own the logistics of on-site visitors, such as visiting professors, day-long meetings with external experts, etc.

The role will be crucial to cultivating collaboration across teams, and developing solutions to foster a more high-functioning organization.

Who You Are

You're a detail-oriented, resourceful thinker with 5-10 years experience in an operations role or managing projects. You're excited by the prospect of rolling up your sleeves to tackle meaningful problems each and every day. You’re a kind, passionate and collaborative problem-solver who seeks and gives candid feedback, and values the chance to make an important impact. 

  • You have a Bachelor's degree
  • You have experience with Google suite tools or equivalent
  • You have strong organizational skills with the ability to keep projects and processes on track, maintain accountability and relationships with internal and external stakeholders.
  • You are a strong and clear communicator (written and verbal) 
  • You are extremely detail-oriented, while maintaining big-picture vision
  • You are skilled at gracefully managing up, down, and across
  • You are willing to work on a wide range of projects and requests
  • You are experienced at managing projects from concept to execution, with the ability to incorporate learnings from previous projects to ensure continuous improvement
  • You are excited about working in an environment that requires constant adaptability and flexibility
  • You are scrappy and intellectually curious

 If this sounds like you, you'll fit right in at Flatiron. 

Extra Credit

  • You have experience in healthcare, medical research and/or oncology
  • You have experience within a regulated environment (e.g. Food & Drug Administration [FDA], Health and Human Services [HHS], Medicare/Medicaid)
  • You have exposure to EHR data
  • You have experience interfacing with senior leadership
  • You have experience with project management tools such as Wrike

Why You Should Join Our Team

A career at Flatiron is a chance to work with everyone involved in the future of cancer care and research—all under one roof. Researchers, data scientists, designers, clinicians, technologists and many more all work together to improve cancer care and accelerate research.

At Flatiron, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You'll also find a culture of continuous learning, broad and inclusive employee support offerings, and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between. We offer: 

  • Flatiron University training curriculum which includes presentation skills, meeting mastery, coding languages and more
  • Career coaching opportunities
  • Hackathons for all employees (not just our engineers!)
  • Professional development benefit for attending conferences, industry events and external courses
  • Work/life autonomy via flexible work hours and flexible paid time off
  • Generous parental leave (16 weeks for either parent)
  • Back-up child care
  • Flatiron-sponsored fitness classes

Flatiron Health is proud to be an Equal Employment Opportunity employer. 

We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases

Location

Our office at One Soho is easily accessible and modern, and has all the amenities our employees need to be comfortable, productive and collaborative.

An Insider's view of Flatiron Health

What kinds of technical challenges do you and your team face?

An engineer and oncologist work together over several weeks to build an algorithm from a naive prototype to a highly specialized and flexible rule set that can accurately represent the lines of therapy for 95% of patients within a specific disease subset.

Abhishek

Software Engineer

How does the company support your career growth?

As engineering manager, I am invested in the professional development of the people I work with. I train team members by pulling them out of their comfort zones to the uncomfortable territory. At Flatiron, it is one of our values - greatness and comfort rarely co-exist.

Kevin

Software Engineer

What is your vision for the company?

At Flatiron, we believe that learning from the experience of every cancer patient is an imperative — it is the key to accelerating research and continuing to improve the quality of care. Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research.

Zach Weinberg

Co-Founder, President and COO

What's the biggest problem your team is solving?

Instead of studying the cells, I now have the opportunity to write about the patients. I can tell their stories through the research lens and enable them to advance clinical cancer research through their experiences. I certainly never lose sight of the human behind the cell anymore.

Rana

Medical Writer

What are Flatiron Health Perks + Benefits

Flatiron Health Benefits Overview

Flatiron has a holistic approach to employee experience. We promote a culture with wellness at the forefront.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
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