Manager, Global Benefits

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Here at SeatGeek, we believe our team is a key unfair advantage. We're looking for a Manager, Global Benefits to join our People team as we ensure our people are well taken care of and have access to important benefits around the globe.You will be joining a team that leads the strategy, design, administration, governance, and compliance of our total rewards portfolio - including compensation, benefits, well-being, career development, and recognition. Reporting to our Director of Total Rewards, you will provide expertise and leadership to establish a diverse benefits offering, globally. 
What you'll do

  • Design and implement all benefit offerings (e.g. medical, dental, life, disability, and 401(k) plans); tactical administration will be managed by our People Operations team.
  • Spearhead and project manage open enrollment, with a hyper-focus on employee experience and education
  • Manage vendor relationships, recommending and implementing process improvements 
  • Manage various relationships, including vendors, carriers, and brokers to ensure plans are properly administered and remain competitive and innovative.
  • Ensure compliance with all applicable state and federal benefit laws, including ACA, ERISA, HIPAA, COBRA, IRC Section 125, FMLA. 
  • Oversee the strategy behind our leave and disability programs (FMLA, Short-Term and Long-Term Disabilities)
  • Provide regular training on SeatGeek’s benefit program, maintain and upkeep benefit information and policies on internal communications and total rewards strategy to educate our employees and enhance understanding of benefits offerings. 
  • Measure success of our benefit programs by creating metrics and reporting to show utilization and ROI
  • Help establish our total rewards philosophy and handbook, creating an employee value proposition for the organizations approach to Total Rewards
  • Contribute to projects focussing on internal parity, job architecture, career path development, and incentive programs
  • Develop ways to bring awareness and understanding of our benefits and compensation programs to all team members

Who you are

  • A lover of numbers and data, with an open-minded approach to problem solving
  • A leader in leveraging empathy to problem solve - able to consolidate data with your own, and others, experiences and opinions to establish the optimal solution or process
  • Balances competing priorities in alignment with business and department goals
  • Assertive when required, able to challenge and be challenged both internally and with clients in a constructive and respectful way
  • A problem solver, able to quickly digest a problem and evaluate solutions and then empower others to deliver
  • A clear a concise communicator effective at all levels in an organization
  • Able to make effective decisions under pressure and promote a calm and considered approach

Perks

  • Equity stake in a well-funded growth stage company
  • A hybrid in-office approach, allowing you to work remotely a couple of days a week
  • A WFH stipend to support your home office setup
  • The ability to work from anywhere up to four weeks per year with SeatGeek on Tour
  • Benefits package that supports health/dental/vision. We also provide annual subscriptions to Headspace, Ginger.io, and One Medical 
  • A focus on transparency. We have regular company meetings and Q&A panels where employees can chat openly with teams across SeatGeek, our co-founders, and external guests from the industry
  • $120 a month to spend on tickets to live events
  • Annual subscription to Spotify, Apple Music, or Amazon music


SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlexFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • LookerAnalytics
    • SketchDesign
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management

Location

Our office is in the heart of the Flatiron District, conveniently surrounded by multiple subway and Path stations.

An Insider's view of SeatGeek

What are some social events your company does?

The importance of gathering is baked into our DNA at SeatGeek! We always take time to celebrate milestones together, whether in person or virtually, and, while we throw an amazing End of Year party, my favorite events are a little more personal! We empower employees to create their own social events from fitness classes to crafting or or tv nights!

Erin

Workplace & People Programs Manager

What projects are you most excited about?

An ongoing project I am excited about is the redesign of one of the core flows in our app. It is a high impact, cross functional initiative and I love how we’ve been able to implement a new technical foundation, introduce new features, and improve the user experience. I’m looking forward to the initial release and gathering insights from consumers!

Jenny

Software Engineer II

How do you empower your team to be more creative?

We encourage teams to solve problems and create delightful customer experiences, not implement pre-defined solutions. Our teams leverage research/data to understand our customers needs and behaviors, but we also believe that giving teams the space to be creative during a discovery phase opens the possibilities of what they can come up with.

Bree

Director, Portfolio Management

What are SeatGeek Perks + Benefits

SeatGeek Benefits Overview

At SeatGeek, two of our goals related to benefits and perks are wellness and work/life balance. Whether it's generous time off or subscriptions for mental and physical wellbeing, we want to make sure employees are taken care of at work and outside of it.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
We partner with DEI job boards and employer branding channels. We also priorities HBCUs and underrepresented groups at colleges nationwide each year during campus recruiting for our R&D team.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

SeatGeek employees receive a monthly ticket-purchase stipend for live events!

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