Media Account Manager-SMB
Read something interesting online today? There's a good chance it reached you because of our technology.
Taboola is the world's leading content discovery platform, serving 360B recommendations to over 1B unique visitors each month on the web's most innovative publisher sites, including NBC, USA Today, The Weather Channel, Tribune and Fox Sports.
Taboola is hiring a Media Account Manager on our global SMB team. We are looking for an all-star Media AM to join our team with huge opportunities for growth. This person will be directly responsible for managing a book of business and identifying upsell/optimization opportunities at scale. The ideal candidate will be entrepreneurial, analytical and have strong relationship management skills.
Responsibilities and skills:
- Identify upsell opportunities at scale
- Grow revenue for large book of accounts
- Monitor campaign performance and conduct quarterly calls to help clients with campaign strategy & optimization
- Work closely with the Product, Marketing and Support organizations to drive revenue and increase customer satisfaction
- Troubleshoot and resolve issues in a timely manner
- Identify opportunities to improve products and the customer experience
Requirements:
- 1-3 years of professional experience (client-facing in the digital media /online publisher space preferred but not required)
- Outstanding relationship management and customer service skills
- Exceptional communication skills
- Strong critical thinking skills
- Ability to effectively prioritize and manage tasks within a fast-paced environment
- Demonstrated ability to work and collaborate within a high-performing team
- Self-motivated, entrepreneurial, and comfortable dealing with ambiguity