Office and Experience Manager

| Greater NYC Area
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Block is a renovation platform transforming the $400 billion renovation industry. Today, doing a home renovation is an abysmal consumer experience and not easy for contractors either. Block democratizes access to high-end design, while combining design, construction, and materials into a streamlined experience. Block simplifies a complex and convoluted process and gives homeowners certainty on outcomes, quality, price, and time.

Our mission is to give homeowners a better way to improve the spaces they live in, and to give contractors a better way to work. We are building an ambitious, tenacious, and creative team who is unafraid of tackling new challenges. The founders are former leaders at Casper, HuffPost, and Rent the Runway. Investors include New Enterprise Associates, Lerer Hippeau Ventures, Obvious Ventures, and more.

OFFICE & EMPLOYEE EXPERIENCE MANAGER

Role And Responsibilities

You are the owner of our office, and the steward of our hybrid in-person and remote culture. You will own all aspects of office operations, including COVID-processes, office/IT systems, 

Your energy is infectious, and you know how to rally people around an idea or an event. You are detail-oriented, and customer service-centric. You are thoughtful about the processes and the policies that will create the best employee experience, and you are ruthless in their execution. You run a tight ship, have sound judgment, and are passionate about employee experience. You’re not afraid to get your hands dirty, and you’re interested in taking on new challenges, including administrative work and key projects to support your fellow People Team Members. 

We take building our team and culture seriously at Block Renovation, and you would be instrumental in welcoming our new hires, and building an engaging, trusting work environment for all of our employees.

Key Day-to-day Responsibilities Include

  • Serve as our in-person Office Manager for our Brooklyn office, owning all office-related processes and policies
  • Be the shepherd of our in-person culture, being the ultimate culture carrier for Block, and build an engaging work environment for employees across our various locations and hybrid workplaces.
  • Build scalable processes and policies that can be used for new office locations as we continue to scale across the country.
  • Serve as the main point of contact for all office and IT needs, ensuring we have the IT systems in place to set our hybrid (in-person and remote) work environment up for success.
  • Ensure our Brooklyn office is set up for increased in-person work in the coming months, including office organization, and oversight of any additional office spaces that we acquire and any office build outs necessary for team success.
  • Build and own our events calendar, including managing all company events, activities and celebrations (including but not limited to birthdays, anniversaries, and holiday celebrations).
  • Own office communications, clearly communicating all policies, processes and procedures to the team.
  • Partner with our Head of People and Recruiter to own various projects and tasks, including administration of onboarding and offboarding processes.

Qualifications

  • You have 2+ years of experience in office management, employee experience, or a related administrative role.
  • You are skilled at technical troubleshooting and problem-solving, and have basic IT knowledge and expertise.
  • You are able to be in-person in our DUMBO office full-time, 5 days per week, during regular business hours.
  • You have a successful track record of owning projects and processes.
  • You are passionate about culture-building and employee experience.
  • You are organized, thoughtful, and accountable.
  • You are able to think on your feet, and shift to changing needs and priorities.
  • You have strong written and verbal communication skills.

Benefits

  • Early stage employee equity
  • Vacation days and company holidays
  • 100% employer subsidized health insurance, dental, vision
  • 12 weeks fully paid family leave + optional leave
  • Working alongside an ambitious, kind, no-drama team

Company Values

Force simplicity.

Problems are our fuel.

Collaborate with tenacity and humility

Save money where we should.

Speed is our advantage.

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Location

Our office is nestled between the Brooklyn Bridge and the Manhattan Bridge, overlooking the cobblestone streets of the trendy DUMBO neighborhood.

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