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Office Assistant

| Greater NYC Area

WHO WE ARE:

Resy is a reservations platform, built and powered by restaurant lovers.

Launched in New York City in 2014, the company is co-founded by Ben Leventhal, co-founder of Eater.com; Michael Montero, co-founder and former CTO of CrowdTwist and current Techstars mentor; and Gary Vaynerchuk, noted social media expert, entrepreneur and investor. Other company leaders have deep experience in restaurants and hospitality, too.

Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality. With Resy, you’re an insider — and the amazing world of restaurants is just two taps away.

Rated as one of Built In NYC’s “100 Best Places to Work,” Resy is actively hiring in multiple cities. Come join our growing team!

ABOUT THE ROLE:

We’re looking for an enthusiastic, dynamic and highly organized Office Assistant to join our team in our Soho headquarters!
Reporting to the Director, People Operations, you will take on all day-to-day responsibilities around the office, ensuring smooth and efficient office functioning while supporting the needs of our growing team. You will also provide administrative support for the People Team.

Ideally, you’re someone who enjoys rolling up your sleeves and taking on new tasks and responsibilities - both large and small. You’re a bright, passionate individual with a get-it done attitude and welcoming presence, who thrives in fast-paced startup environments.

WHAT YOU'LL DO:

  • Ensure that the office runs smoothly daily by supporting all office functions in a fast-paced environment
  • Greet all guests as they arrive and make them feel welcome
  • Answer and forward calls appropriately and coordinate the intake of incoming and outgoing mail and packages
  • Maintain the relationship with building management to coordinate and communicate information on office updates, large deliveries, and service requests.
  • Ensure office technology is working properly and connect with service providers on an as-needed basis
  • Maintain and manage vendor relationships, service providers, and take ownership of sourcing various office resources
  • Assist with the execution of various company events
  • Manage the supply and procurement of office and kitchen supplies and ensure we’re never out of the essentials
  • Manage office cleanliness and general maintenance
  • Create a warm, welcoming, calm and professional atmosphere in the office
  • Handle other office and administrative duties as assigned

WHO YOU ARE:

  • Bachelor’s Degree from four-year college or university preferred
  • At least 1 year of administrative/reception experience
  • Desire to work in an administrative capacity in a fast-paced startup environment
  • Strong commitment to customer service and understanding of importance of administrative functions
  • An outgoing personality, welcoming persona and passion for team culture
  • Excellent time management skills and ability to multi-task and prioritize
  • Strong attention to detail and problem solving skills
  • Outstanding dependability
  • Solid verbal and written communication skills
  • Computer skills, including proficiency with Google docs

BIG PLUS IF YOU HAVE:

  • Passion for restaurants and the hospitality industry
  • Startup experience
  • Event coordination/management experience

WHAT WE OFFER:

  • Competitive salary
  • Full benefits (Medical, Dental, Vision, FSA, LTD, Commuter Benefit, Life Insurance)
  • Flexible Paid Time Off
  • Paid Parental Leave
  • Professional Growth Opportunity Budget
  • Equinox gym discount
  • Beautiful dog-friendly Soho office with fully stocked kitchen and café
  • Company-sponsored social events, including Friday family meal
  • No shortage of good restaurant recommendations

Resy is committed to Equal Employment Opportunity through attracting and retaining a diverse team of employees and creating an inclusive environment for all. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • Objective - CLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • FlaskFrameworks
    • RESTFrameworks
    • MemcachedDatabases
    • MySQLDatabases
    • RedisDatabases
    • RDBMS and Database DesignDatabases
    • RealmDatabases
    • KafkaDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • WordpressCMS
    • SalesforceCRM
    • Campaign MonitorEmail
    • MailChimpEmail
    • SendGridEmail

Location

520 Broadway, New York, NY 10012

An Insider's view of Resy

What are some social events your company does?

I am all about family meal! Every Friday, we order lunch from one of our restaurants and everyone from engineering to sales comes together to eat. We get to catch up across departments to talk about work and the weekend. We’re not all restaurant industry vets, but we all appreciate good food and the experience of enjoying a meal with friends.

Tess

Account Manager

What kinds of technical challenges do you and your team face?

Resy has grown significantly over the last few years, and this poses many technical challenges for our product development teams. In order to scale efficiently, we’ve spent much of the past year re-architecting our core product offerings so that we can continue to support the growing demand from millions of diners across the globe.

Tomer

Senior Product Manager

What makes someone successful on your team?

Success on the sales team is determined by empathy for restaurateurs, a willingness to learn, and flexibility! Successful sales team members are dynamic thinkers who proactively solve the challenges restaurants face day-to-day by showcasing our hospitality-driven technology. They work hard and “fill the funnel” to set themselves up for success.

Alison

Sales Associate

What's the biggest problem your team is solving?

We're growing fast at Resy, and we're building products the restaurant industry hasn't seen before. One challenge is to maintain quality in our code & testing as we move quickly. Our engineering team leans on unit tests and we have a lot of automated integration tests. I'm excited to see how holding on to these values will impact our ecosystem.

Koffi

Senior Software Developer

What are Resy Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Resy's Flexible Spending Account (FSA) helps employees cover out-of-pocket medical expenses with pre-tax contributions of up to $2,700 annually.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
In addition to our Equinox subsidy, Resy also provides a wellness stipend up to $900 per year.
Retirement & Stock Options Benefits
401(K)
Company Equity
Resy offers all employees stock options.
Child Care & Parental Leave Benefits
Generous Parental Leave
Resy offers up to 12 weeks of paid parental leave for all new parents with at least a year of service, plus 8 weeks of transitional time, where new parents can work 4 out of 5 days at full pay.
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Resy offers a flexible vacation policy and encourages employees to take a minimum of 20 days per year.
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Resy offers pre-tax commuter benefits for all employees
Company Outings
Stocked Kitchen
Some Meals Provided
Resy provides catered Family Meals every Friday, primarily from our restaurant partners.
Happy Hours
Resy provides monthly company sponsored happy hours.
Pet Friendly
Fitness Subsidies
Resy offers discounts at Equinox Fitness Clubs.
Professional Development Benefits
Job Training & Conferences
Resy provides an annual professional development budget for all full time employees.
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