Merrill combines great people, best practices and advanced technology while empowering the communications of the world’s leading companies and professionals who support them. Whether it’s sales, finance, human resources, information technology and more, consider unleashing your talent at Merrill Corporation.

Job Description:

Join Merrill’s team of experienced professionals! We are looking for an Office Concierge for our New York office. The individual in this position will be responsible for welcoming visitors, answering calls, and general administrative support. We are looking with someone with exceptional customer service skills.

Responsibilities:

• Greeting guests in-person or on the telephone. Responding to inquiries and referring calls, as appropriate.
• Entering visitors in a computerized building security program.
• Point person for employee IDs.
• Organizing internal meetings/events, including conference room set up, breakdown, technical setup, and securing catering.
• Coordinating meeting room requests and maintaining conference room calendar.
• Keeping conference rooms tidy and organized.
• Coordinating incoming and outgoing mail, packages, and deliveries.
• Ensuring reception area, conference rooms, and pantry are clean and presentable.
• Responsible for the inventory and ordering of office supplies and pantry items.
• Ensure that all purchased items are approved and invoiced in a timely manner.
• Providing general administrative and clerical support as needed, such as processing expense reports and arranging cars for visitors and staff.
• Be a knowledgeable and helpful resource for employees and visitors by providing administrative guidance as needed.
• Special projects as assigned.

Skills and Competencies:

• Proficient with Microsoft Office. Ability to learn other software programs.
• Motivated self-starter with the ability to work on projects requiring considerable judgment and initiative.
• Experience working in a small office helpful.
• Prior client service experience (such as hospitality, concierge, reception, or administrative support) would be helpful.
• Ability to professionally interface with Senior Executives and all visitors, ensuring customer satisfaction.
• Ability to take direction and be a self-starter, based on need.
• Must be able to work independently and thrive in a team environment.
• Ability to adapt to a constantly changing environment. Ability to multi-task and prioritize.

Minimum Education/Experience:

• High School Diploma/GED.
• 3 years of administrative office experience or in a service related industry.