Office Coordinator
Our Mission
Zocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.
Healthcare moves slow. We move fast. Patients deserve speed and convenience.
The safety and health of our employees is our top priority. As such, our return to office plan will follow a phased approach, working towards a hybrid model. Starting September 13 until the end of the year, our hybrid model will consist of two encouraged in-office days (Wednesday & Thursday); there will not be any mandatory return to office in 2021. Learn more about our return to office philosophy and plans here!
Your Impact on our Mission
Zocdoc’s most important asset is our people. As an Office Coordinator, you’ll play a role on our Office Team, which is responsible for solving problems and helping create a wonderful place to work. A successful candidate in this role is hyper-organized, and a self-starter who’s motivated by creating a strong and productive team culture! Are you ready to help us continue to build upon our vibrant office culture through collaboration, teamwork, and inspired problem-solving? Join Zocdoc as our Office Coordinator!
You’ll enjoy this role if you are…
- Highly organized and attentive to details
- Autonomous, urgent, and creative. You genuinely love solving problems and working collaboratively to find solutions
- Customer service focused - you view your role as an opportunity to create a more productive and fulfilling work environment
- Serious about your work, but not about yourself. Let’s face it - the way this year is going, you kind of need a sense of humor
Your day to day is…
- Working alongside our office receptionist by welcoming guests, clients, and candidates connecting them to the people or resources they’re seeking
- Giving friendly, top-notch office assistance to all Zocdocr’s
- Owning the relationship with our various office vendors (i.e. lunch, coffee, fruit vendors, etc.)
- Ensuring team members are enjoying lunch, snacks, and drinks provided by the office
- Working closely with our Facility Manager by ensuring everything is in working order, the heating and cooling are at the correct temperature, and team members are comfortable in the space
- Owning our supply inventory, ordering, and receiving operations as well as receiving and sorting mail/packages of up to 40 pounds
- Supporting other office services, such as assisting with in-office meetings and events and basic facilities-related requests
You’ll be successful in this role if you have…
- Excellent customer service skills
- Strong computer and technology skills; you will need to operate on different technology platforms throughout the day (Google Suite, Slack, internal ticketing and messaging system (Jira), online ordering system)
- Strong organizational skills. The office has complex needs, so multitasking and problem-solving abilities are essential
- Demonstrated admin, coordinator, or equivalent experience (preferred)
- Strong written and verbal communication
Benefits:
- Competitive PTO
- 100% paid employee health benefit options
- Catered lunch everyday along with snacks (when back in office)
- Parental leave
- Cell Phone reimbursement
- Commuter Benefits
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
