Office Coordinator at Trustpilot

| Greater NYC Area
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Our office is growing rapidly and we need an Office Coordinator who will play a key role in supporting our employees with the tools necessary to complete their work and keep our office fun and exciting! You'll be responsible for a range of tasks, including greeting guests coming to visit the office, ordering and organizing products and supplies, planning special events -- both on- and off-site -- for the team, etc. If you are interested in joining a winning company and an office team with global reach, look no further!

The mission of the Office Coordinator is to ensure the smooth daily operations of our New York office. We are looking for a highly organized, motivated professional ready for the challenges of building structure and ensuring a fun, smooth and functional office environment for an extremely fast-paced and dynamic organization.

Your Role:

  • You will be the face of the office, warmly greeting guests and employees alike, assisting with appointments as needed
  • Function as the go-to Trustie for all daily office needs

    • Receive, sort and distribute daily mail/deliveries

  • Coordinate weekly catered lunches and keeping our kitchen fully stocked with snacks and drinks

    • Help plan company-sponsored team outings, happy hours, holiday parties, and other fun office gatherings
    • Ensure proper stock and functionality of all office supplies and equipment

  • Establish protocols for office operations and maintain a clean and comfortable office area, gently encouraging all employees to do the same

Desired Skills and Experience:

  • BA/BS Degree
  • Some experience in an office role or in hospitality industry is helpful
  • The ideal candidate is extremely service-minded, highly organized, detail-oriented, flexible, friendly and proactive
  • Experience coordinating and managing multiple vendors is a plus
  • Ability to prioritize and manage multiple projects simultaneously
  • Ability to work under pressure in a fast-paced environment

We Offer:

  • The opportunity to be a key player at a rapidly expanding global technology company
  • The opportunity to influence your tasks and responsibilities and growth path as your role and the office grows
  • On-the-job training and potential for fast-track to promotion
  • Unlimited snacks, lunch on Friday, bagel breakfast on Monday
  • Frequent Social Clubs and sponsored activities

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Technology we use

  • Sales & Marketing
    • HubSpotCRM
    • SalesforceCRM


We're steps away from Madison Square Park, where Trusties will often take walks or eat lunch. Countless bars and restaurants are close by!

An Insider's view of Trustpilot

What are some social events your company does?

One of the great things about Trustpilot is how involved our team is inside and outside of work. Whether it is a happy hour, our kickball league, or fundraisers and drives sponsored by TWIL (Trustpilot Women In Leadership), you can expect to be a part of a hard working and fun loving group!


Account Executive

How do you collaborate with other teams in the company?

We have team members in NYC, London, and Copenhagen which may seem tough to collaborate across all 3 time zones, but we all do a great job keeping in touch via Slack, e-mail, and Hangout Meetings. I enjoy working with a global team because it's allowed me to learn more & gain a new perspective.


Social Media and Community Manager

What does career growth look like on your team?

Every quarter there have been promotions amongst my team - and we always prefer to promote from within. There are clear paths to move into management or maintain personal growth as an individual contributor. It's nice to know there is an achievable plan in place and management has always been supportive of my goals.


Senior Customer Integration Engineer

How do you make yourself accessible to the rest of the team?

I always have a scheduled 1 on 1 every week where it is their time and not mine to ask questions or discuss topics on their mind. With technology today, communication is so important to be comfortable through several channels, so the team has my cell number and we are chatting on Gchat or Slack throughout the day.


Senior Manager, Support

How does your team reward individual success?

Individual success does not go unnoticed on our team. The people here make it enjoyable to come into work, be collaborative and crush your goals. Trustpilot is always finding ways to reward your individual success, whether it is a dinner or a trendy gift. You also have to prepare for all the high fives!


Partner Development Manager

What are Trustpilot Perks + Benefits

Volunteer in local community
Partners with Nonprofits
We partner with a women's shelter in the Bronx, and another non-profit that helps homeless women and children in NYC.
Friends outside of work
Eat lunch together
Intracompany committees
We have both an Environmental Club and also a Trustpilot Women In Leadership organization, that promotes events and volunteer opportunities both in and out of the office.
Open door policy
Team based strategic planning
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees receive 5 days per year of paid sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Our kickball team is currently undefeated! We have lots of things like this happen year to year.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

President's Club twice a year - Europe in the summer and the Caribbean in the winter. Opportunities to visit our other offices, including internationally. Ongoing training and development across all departments. Catered lunches on Fridays and towards the end of each month, cold brew and beer on tap. Snacks and bagels on Mondays. Internal promotion track, happy hours and office events.

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