Office Coordinator

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Description

Our office is growing rapidly and we need an Office Coordinator who will play a key role in supporting our employees with the tools necessary to complete their work and keep our office fun and exciting! You'll be responsible for a range of tasks, including greeting guests coming to visit the office, ordering and organizing products and supplies, planning special events -- both on- and off-site -- for the team, etc. If you are interested in joining a winning company and an office team with global reach, look no further!

The mission of the Office Coordinator is to ensure the smooth daily operations of our New York office. We are looking for a highly organized, motivated professional ready for the challenges of building structure and ensuring a fun, smooth and functional office environment for an extremely fast-paced and dynamic organization.

Your Role:


  • You will be the face of the office, warmly greeting guests and employees alike, assisting with appointments as needed
  • Function as the go-to Trustie for all daily office needs


    • Receive, sort and distribute daily mail/deliveries


  • Coordinate weekly catered lunches and keeping our kitchen fully stocked with snacks and drinks


    • Help plan company-sponsored team outings, happy hours, holiday parties, and other fun office gatherings
    • Ensure proper stock and functionality of all office supplies and equipment


  • Establish protocols for office operations and maintain a clean and comfortable office area, gently encouraging all employees to do the same


Desired Skills and Experience:

  • BA/BS Degree
  • Some experience in an office role or in hospitality industry is helpful
  • The ideal candidate is extremely service-minded, highly organized, detail-oriented, flexible, friendly and proactive
  • Experience coordinating and managing multiple vendors is a plus
  • Ability to prioritize and manage multiple projects simultaneously
  • Ability to work under pressure in a fast-paced environment

We Offer:

  • The opportunity to be a key player at a rapidly expanding global technology company
  • The opportunity to influence your tasks and responsibilities and growth path as your role and the office grows
  • On-the-job training and potential for fast-track to promotion
  • Unlimited snacks, lunch on Friday, bagel breakfast on Monday
  • Frequent Social Clubs and sponsored activities



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Technology we use

  • Sales & Marketing
    • HubSpotCRM
    • SalesforceCRM

Location

This area has lot to offer. You can grab a burger from the original Shake Shack and enjoy the people watching as you hang out in Madison Square Park. Celebrity chef Mario Batali's popular Eataly market is a great place to shop for groceries or eat your way through all the food stalls.

An Insider's view of Trustpilot

How would you describe the company’s work-life balance?

The work-life balance is amazing. It’s been 5 years since I’ve had the luxury of being off on a weekend. Besides that, my managers don’t really bother me outside of my regular working hours, and I'm always encouraged to take my full hour for lunch. You also can’t beat working remotely; my daily commute is about 20 seconds each day

Jawayne

Account Development Representative

What does your typical day look like?

The thing I love the most about my role as an Account Executive is that every day looks different. Some days I’m more focused on setting up new meetings with prospective clients, whereas others I’m spending my time nurturing opportunities I’ve already created and building rapport with new people.

Emily

Account Executive

What makes someone successful on your team?

There are clear paths to move into management or maintain personal growth as an individual contributor. It's nice to know there is an achievable plan in place and management has always been supportive of my goals.

Jeremy

Senior Customer Integration Engineer

What is your vision for the company?

My personal vision for Trustpilot is to make it the preeminent review platform in the United States both in terms of volume of content and review credibility. Within the org, I envision Trustpilot operating in a way that allows us to understand greater detail of our business and to build the best team in the business!

John

Commercial Operations Director

What projects are you most excited about?

As a Talent Acquisition Specialist, my day-to-day consists of conducting technical phone screens, preparing candidates for interviews, and extending offers! Besides my daily responsibilities, I worked on a social media project recently. I was able to utilize my marketing degree to teach my colleagues how to rock their LinkedIn profiles and content.

Kayla

Talent Acquisition Specialist

What are Trustpilot Perks + Benefits

Culture
Volunteer in local community
Every Trustie has two (paid) volunteering days a year, which they can use to give back to their community.
Partners with nonprofits
We partner with a women's shelter in the Bronx, and another non-profit that helps homeless women and children in NYC.
Open door policy
Team based strategic planning
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Trusties in Color (TiC), Pride & Allies, Trustpilot Women in Leadership (TWIL)
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Free subscription to Headspace
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Employees receive 5 days per year of paid sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free lunch on Wednesday and Breakfast on Thursdays
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Our kickball team is currently undefeated! We have lots of things like this happen year to year.
Fitness stipend
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Opportunities to visit our other offices, including internationally. Ongoing training and development across all departments. Catered lunches on Fridays and towards the end of each month, cold brew and beer on tap. Snacks and bagels on Mondays. Internal promotion track, happy hours and office events.

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