Office Experience Manager at AlphaSense

| Greater NYC Area
!Sorry, this job was removed at 12:31 p.m. (EST) on Tuesday, December 3, 2019

About AlphaSense: 

AlphaSense ( provides a revolutionary search engine for knowledge workers. Our mission is to curate and semantically index the world’s investment and market research content, including the vast high-value content sets that traditional web search engines cannot reach. Our 1000+ clients include many of the world’s largest investment and advisory firms, global banks, law firms and corporations. 

The AlphaSense subscription service helps our clients become dramatically more productive and gain an information edge by discovering critical data points and trends that others miss.

About the Role:

AlphaSense is looking for an Office Experience Manager to help support our fast-growing New York office. You will be responsible for managing a variety of vendors and services, ensuring our day to day office operations run smoothly. You’re a self-starter, a cool-under-pressure problem-solver and never hesitate to roll up your sleeves to get the job done.

Our ideal candidate has a special eye for detail and a knack for creative problem solving. You will be part of a fast-growing company and help cultivate an environment that can attract, develop, and retain an incredible team.


  • Be the face of AlphaSense New York: warmly greet all guests, teammates, and candidates, delivering an exceptional experience
  • Build and maintain a high-quality office environment for a fast-growing tech company
  • Ensure office supplies, equipment, furnishings, shared spaces and materials are secure, clean and adequately maintained
  • Manage third party cleaning staff; ensuring the office is always in pristine condition
  • Organize and plan office events, parties, activities and celebrations as needed
  • Assist with day to day people, talent and facilities operations
  • Perform other office tasks as required


  • 3+ years of office operations/administration experience
  • Startup experience an asset; must be comfortable managing competing priorities, moving quickly, independent problem-solving, and going above and beyond
  • Friendly and approachable demeanor; always willing to help
  • Strong communication skills, both written and verbal
  • Strong attention to detail and organizational skills
  • Interest in learning about all areas of a company and professional growth
  • Experience with G Suite and Microsoft Office
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • TorchFrameworks
    • MySQLDatabases
    • Neo4jDatabases
    • SketchDesign
    • ZeplinDesign
    • AsanaManagement
    • JIRAManagement
    • TrelloManagement
    • ProductBoardManagement
    • HubSpotCRM
    • IntercomCRM
    • SalesforceCRM
    • IntercomEmail


We are in the center of everything! We have a green market, restaurants, shops and more! Subways: N, Q, R W, L, 4, 5, 6 are within a block!

An Insider's view of AlphaSense

What’s the vibe like in the office?

We work hard, and play harder: Everyone is crunching to reach their goals everyday. There’s always hype and encouragement along the way and in the end, we celebrate it all - both the successes and challenges.


Talent Acquisition Coordinator

What's the biggest problem your team is solving?

We are building an AI-powered augmented intelligence search platform that would dramatically improve our users' experience on the platform. Our vision for the platform is to function as a smart assistant that can: find, curate and summarize every relevant piece of information. It's a very unique and exciting problem with limitless possibilities.


Researcher -- Deep Learning

How has your career grown since starting at the company?

When I came to AlphaSense, I didn’t know exactly what my career path would look like. Having the opportunity to get in at the ground floor, learn and build a career with a company that was growing fast led me to customer success. I now have the opportunity to work hand in hand with our impressive customer base.


Director, Customer Success

How do your team's ideas influence the company's direction?

At AlphaSense, we hire smart people who come with unique experiences and fresh perspective. Everyone has a seat at the table, and in return, we expect passionate participation. Our goal is to be better tomorrow than we were yesterday. The entire team would agree, employee input influences the direction of the company in almost every way


Chief Revenue Officer

How do you collaborate with other teams in the company?

Being a Product Specialist, I have the opportunity to collaborate cross company. Whether it’s helping sales with an account customization call, working with Account Managers on creative searches, providing content with new requests from clients, or partnering with the product team on what new features should be added to the product roadmap.


Product Specialist

What are AlphaSense Perks + Benefits

Volunteer in local community
Friends outside of work
Eat lunch together
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Professional Development Benefits
Lunch and learns
AlphaSense has lunch and learns quarterly.
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