• Proactively manage office operations and administration, act as the single point of contact for the office staff with a strong focus on overall employee and guest experience
• Coordinate the new hire onboarding process in close collaboration with senior office staff, HR, IT, and Real Estate teams
• Manage the office seating plan, coordinate changes with office staff, and keep internal systems updated
• Oversee office reception, meet and greet visitors, guests, clients, or candidates upon arrival
• Assist visitors and guests with general support to ensure a consistent and positive experience
• Manage the ordering, coordination and setup of lunches for the office staff and for special meetings when necessary
• Manage the kitchen pantry program to ensure regular delivery of snacks, beverages, coffee, and water while maintaining budget controls and a high level of vendor service, quality, and delivery
• Manage office events by collaborating with stakeholders to organize, plan, budget, set-up, and coordinate outside vendors
• Plan regular morale events, happy hours, and holiday parties in conjunction with Social Committee
• Implement Social Responsibility Programs – Walks, Drives, Coats for Kids, etc. throughout the year
• Coordinate and communicate with building management and service providers to ensure efficient operation of the building, schedule maintenance and regular upkeep of office furniture, appliances, and equipment
• Inventory management general office supplies
• Manage vendor & service provider contracts and relationships
• Ensure timely submittal of all vendor and service invoices to Accounts Payable
• Manage special projects or tasks as assigned or required
• Ability to respond after hours for emergencies and able to work outside of designated hours as needed
• Ensure common areas and general office remain clean and safe; schedule quarterly or semi-annual deep cleaning as necessary
• Other tasks, duties, or special projects as needed

Desired qualifications:

• Genuine interest in providing outstanding customer service
• Previous experience implementing and managing an office a plus
• Proactive attitude - check in with team early and often, alert the appropriate staff when there’s an issue and always strive to provide outstanding customer service
• Good trouble shooting and problem-solving skills
• Upbeat, positive attitude with an attention to detail
• A creative mind with an ability to suggest improvements

Physical requirements:

• Ability to lift 50lbs
• Active duties requiring walking, standing, reaching, bending, and crouching as part of daily activities