Join the team at Trail of Bits!

Trail of Bits helps secure the world’s most targeted organizations and products. We combine high-end security research with a real-world attacker mentality to reduce risk and fortify code.

As a cybersecurity research and consulting firm, we serve clients in the defense, tech, finance, and blockchain industries. We help with their most difficult security challenges by designing and building new technology, researching new techniques to advance the state of practice, and reviewing the security of the latest available technology products before they hit the market.

Our team consumes, produces, and presents research as a natural part of doing business. When we make new discoveries or developments, we strive to share our knowledge and release our tools as open-source. It’s a practice that’s earned us industry accolades and helped contribute to our double-digit bottom line growth.

Our team is about 40 people; half sit in our downtown NYC office and half work remotely from around the world. 95% of the team are engineers.

Role Description

We’re seeking an experienced and self-motivated Office Manager to support our NYC and remote teams. This role requires superior initiative, organizational skills, attention to detail, and the ability to juggle multiple high-priority requests while interfacing professionally with people inside and outside the company. 

Your primary mission is to help keep people happy, cohesive, and unencumbered by administrative tasks in both the local and remote offices. You will work to preserve the sense of community and to make everyone feel part of the team. You’ll be responsible for physical and digital office logistics, planning and executing internal and external events, and you’ll support administration for ad hoc projects. With time and trust, you’ll help maintain externally-facing resources such as our website, social media, newsletters, and more. The ideal candidate possesses a ‘no task too small, no task too big’ attitude, is naturally empathetic, proactively owns and solves problems, and brings everyone along in the fun. 

Responsibilities

• Greet guests, candidates, and visitors, escort them to their meeting rooms, and announce guests to hosts
• Coordinate incoming and outgoing mail
• Coordinate travel and event bookings for multiple employees, especially foreign employees 
• Conference room maintenance; Book rooms, handle room setup, breakdown and special requests
• Coordinate desk space and office resources for visiting remote employees
• Working with external vendors of office services and repairs as needed
• Set up office for events, new employee starts, etc.
• Manage the office inventory (including equipment, swag, supplies, etc.), and ensure that it is accounted for, organized, and re-ordered when needed
• Plan exciting company events and execute them seamlessly while coordinating with stakeholders and collecting feedback from attendees
• Forward thinking on new team initiatives, culture-building events and business efficiencies
• Organize and execute our public events such as Empire Hacking, conferences, public company parties, etc.
• As-needed data entry and expense tracking, especially for the leadership team
• Assist with management of website, Twitter, Snapchat
• Assist and own other ad-hoc projects

Requirements

• At least 1 year of experience in a support role working in a fast-paced, high-pressure environment preferably in technology, management consulting, finance firms, hyper-growth environments, or startups
• Superb written and verbal communication skills — clear and concise communicator
• Excellent judgement in communication that affects others (eg. company-wide announcements, client communications, soliciting feedback/input, etc)
• Expert proficiency in Google Apps (Gmail, Drive, Docs, Slides, Sheets), and Microsoft Office
• Proficiency with Wordpress, HTML, Github Pages, and Markdown is preferred
• Proficiency with Slack integrations, Harvest/Forecast, Abacus, Lever, Mailchimp, Trello, Calendly, and Github is a plus but not required
• Flexible in terms of duties and responsiveness with a positive “can-do” spirit
• Exceptional organizational and follow-up skills, strong time-management abilities, detail-oriented
• Natural ability to multitask and prioritize in a dynamic environment
• Incredibly well organized and flexible in approach; you remain calm in a crisis
• Commitment to being a team player and contributing to the company values
• Quick learner — have a “knack” for tech — able to figure out new systems and adapt on the go
• Independent — can work under little direction and exercise sound judgment when making urgent decisions
• Proactive nature — you get things done and are always steps ahead with the ability to juggle several things at once
• Problem solver — results-driven and finds creative solutions efficiently and proactively
• Discretion — demonstrate impeccable prudence with access to sensitive company, customer, and personal information
• Excellent people skills — find fulfillment in anticipating and exceeding needs
• Detail-oriented — collaborator who is only satisfied with 100% accuracy
• You’ll have a lot of responsibility on your shoulders. So we need someone of high integrity who is flexible, dependable, responsible, and empathetic.
• Professional demeanor and comfortable working with executives and VIP visitors
• Ability to adjust your plan and adapt when new ideas are raised or the schedule changes 
• Work at our office in the Financial District in NYC.

Benefits for Eligible US Employees

• Multiple generous health, vision, and dental insurance plans including no-monthly-premium options for individuals and families through JustWorks
• Ancillary benefits including life and disability insurance, pre-tax commuter benefits, free Citi Bike membership, access to a HealthAdvocate, a healthcare Flexible Spending Account (FSA), and a free One Medical membership
• 3-4 months paid leave for new mothers and fathers
• 401k with 5% company matching through Betterment
• Moving expenses: $5k one-time
• Charitable donation matching up to $1,000
• Bonuses for recruiting, public speaking, tool releases, blog posts, academic posters, proposals, and whitepapers, and end-of-year bonuses based on company, team, and personal performance
• 14 company holidays and four weeks of Paid Time Off (PTO)