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Office Manager/IT Support

| Greater NYC Area

Company Description

Dailymotion is the leading video discovery destination & technology that learns about your tastes over time, constantly surfacing the best, most relevant content on the web. Our mission is to provide the best video user experience for consumers on the market, connecting publishers and advertisers to engaged viewers who turn to dailymotion for their daily fix of the most compelling music, entertainment, news and sports content around.

Through partnerships with the world's leading publishers and content creators, including CBS, CNN, Fox Sports, GQ, Mashable, Universal Music Group, VICE and more, dailymotion commands 4 billion monthly pageviews across its mobile app, desktop and connected TV experiences. Dailymotion is owned by Vivendi, one of the largest mass-media corporations in the world.

Job Description

In this unique role, as Office Manager/IT Support, you will be the go to for all office related requests and work closely with our remote and local staff. You’ll also be working on strategic projects both independently and in coordination with human resources. You will also provide level 1 support on IT and A/V related issues including troubleshooting, directory management, inventory management and event setup.

Job Responsibilities:

  • Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved
  • Own the procedural documentation of our Help Desk Wiki and become the point person for maintenance, mailing, shipping, supplies, IT equipment, bills and errands

  • Manage relationships with vendors, service providers and landlord, including contract and price negotiations and ensuring that all items are invoiced and paid on time

  • Partner with HR to maintain office policies as necessary

  • Provide general support to visitors

  • Ensure office efficiency is maintained by carrying out planning and execution of equipment procurement, layouts and office systems

  • Perform review and analysis of projects and keep the management properly informed

  • Participate actively in the planning and execution of company events
  • Provides 1st level support support to dailymotion personnel with questions/issues in utilizing core applications, equipment, wifi, as well as researching solutions
  • Oversee and be responsible for IT on-boarding and off-boarding processes

Qualifications

  • 1-3 years of office management
  • 0-1 years of IT experience (Tier 1 support)
  • Experience supporting 50 - 100 employees
  • Office Management experience including purchasing, budget/vendor management
  • Bachelors Degree
  • Experience troubleshooting and repair of macOS, Windows 7/10, Android, iOS operating systems
  • Office365 Administration skills
  • Active Directory Administration skills
  • Jira & Confluence knowledge strongly preferred
  • Management of A/V setup and troubleshooting knowledge

Bonus Qualifications

  • Strong sense of Networking: LAN, WAN, TCPIP. 
  • Practical knowledge of OpenVPN
  • Hardware/software troubleshooting of MDF equipment including Firewall, Wireless controller, routing and switching.
  • Okta or other IdP/SSO services experience

Additional Information

  • You have a great “desk side” manner
  • You’re a problem solver, you find a solution even if it’s your first encounter with a particular task
  • You approach every challenge and request with a strong sense customer service and urgency
  • You ask questions. You are humble enough to admit when you don’t know and open for suggestions from your teammates

All your information will be kept confidential according to EEO guidelines.

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Technology we use

  • Engineering
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • SparkFrameworks
    • SymfonyFrameworks

Location

Close to the iconic Flatiron Building, this district is a dynamic area with trendy bars, eclectic restaurants, foodtrucks and shops.

What are Dailymotion Perks + Benefits

Dailymotion Benefits Overview

Fully-covered health benefits & 100% Commuter Benefit Coverage
Generous vacation policy
Retirement plan (401k)
Fitness club membership
Robust Employee Referral Program
Dedicated Culture Team
Employees are encouraged to communicate externally on their expertise and vision : organize and talks in meetups, technical conferences, writing articles, ...
Bi-weekly breakfast
Game room
Amazing rooftop (Manhattan views)

Culture
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Summer hours, Flexible start and end times.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Foosball, Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
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