Office Operations Coordinator
We're looking for a star to make Smartly.io the best possible place to work! In this role your focus will be on making sure everything runs smoothly in our quickly growing New York City office. Fixing potential problems before anyone else sees them is part of the job!
The ideal candidate is one who takes initiative, is detail-oriented, a strong communicator, and thrives in a fast-paced work environment. You are an individual who possesses a strong ability to successfully prioritize and execute tasks. You must have a growth mindset, know how to stay self-motivated and demonstrate a positive attitude. You are a team player who is able to work effectively in a highly collaborative team. Reporting to the Americas Workplace Operations Manager (who is based in our San Francisco office), you will be part of a global team have the opportunity to work on projects all over the world!
As the IT/Office Operations Coordinator you will...
- Triage IT/helpdesk requests that come up in service management system and in person.
- Troubleshoot AV/video conferencing equipment + software as well as basic network and hardware issues
- Act as a main point of contact to property manager and other NYC office vendors
- Work cross-functionally with regional and global teammates to cohesively execute a positive employee experience that is consistent across all offices
- Handle daily management of the office: including overseeing snacks/food/beverages for the office, ensuring there is sufficient stock of office supplies and equipment, mail/package deliveries.
- Oversee facilities management software, coordinating both employee hot desk reservations and on-site visitors
- Support new Smartlies onboarding by facilitating an Operations session covering equipment set up and software/systems practicalities
- Assist in facilitating an overall positive employee experience through ongoing operational support
- Work on ad hoc projects as necessary (sometimes outside of “official” work hours)
- Run weekly all-hands meetings
We are looking for you if you have…
- 1-2 years experience in a similar role, preferably in a start-up office environment
- Working knowledge of G Suite, Meet/Zoom is a plus
- Ability to multitask and prioritize, comfortable to work independently and with a global team
- Strong verbal and written communication skills
- Bachelor's Degree required
#LI-BAILEY
Meet Smartly.io
Bringing brands and people together smartly. We are building a platform that combines media buying, creative, and data to automate every step of digital advertising.
We manage 2.5B€ in ad spend and serve more than 650 brands worldwide, including eBay, Uber and TechStyle. Our technology liberates marketers from manual work and allows them to focus on what matters.
As a fast-paced growth company, Smartly.io offers opportunities to maximize your learning and amplify your impact. With colleagues from 62 nationalities, you'll work in a collaborative and inclusive environment built on a culture of trust, transparency, and feedback. Join our global team of over 450 Smartlies in reshaping the future of marketing. Learn more at smartly.io/careers and smartly.io/our-leadership-and-culture.
Reasonable accommodation for people with disabilities
Smartly.io is committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our job application procedures and working environment. If you need assistance or have any questions please contact us at [email protected].
