We’re BCG Digital Ventures. Welcome.

We are an ever-growing global team of the world’s most remarkable entrepreneurs, designers, engineers, venture architects, product experts and investors. Our ventures create a strategic advantage for the most important global companies. Our mission is to invent, launch, scale and invest in game-changing businesses with the world’s most influential corporations.

Adventure awaits you…

Build innovative businesses from the ground up

We are shaping the next generation of startups, and we’re looking for the brightest minds in the business to help us. Our world-class, multidisciplinary team will challenge you to push the boundaries of the industry. If you have the passion, tenacity, and curiosity to build innovative businesses from the ground up, we invite you to join our mission.

Operations at BCGDV

Our Operations team is the internal force that drives our business forward. It’s where organizational insight meets operational excellence. From Human Resources and Information Technology to Marketing and Finance, they are a dedicated group of one-of-a-kind problem-solvers with a deep commitment to world-class business services. 

Under the direction of the Business Services Coordinator, the Office Services Assistant is responsible for the overall maintenance of the office, including all services related to building and office space, vendor relationships and coordination of in-house meetings and events.

Responsibilities may vary depending on the individuals supported and the existing workload, and support assignments may change at any time. The duties described below make up a typical, but not necessarily complete, list:

Maintain overall appearance of the office

· Monitor housekeeping for both individual and common spaces

· Check all conference rooms, communal areas, offices and workstations throughout the day to ensure that all work areas are clean and supplies are fully stocked

· Provide outstanding office presentation and customer service to internal and external clients

· Partner with various cohorts and project teams to maintain work space appearance as needed

· Assist with miscellaneous projects to improve office aesthetic and functionality

· Check all printers to make sure they are clean and organized; dispose of any client confidential material that has not been picked up from the previous day

· Coordinate recycling/shredding effort

· Keep office signage up to date

Coordinate office maintenance and repairs

· Oversee the basic functions of the printers, faxes and copy machines by ordering and replacing paper and toner; call for repairs when necessary

· Maintain schedule for cleaning and maintenance of carpets, glass, furniture, office plants, and other areas

· Maintain contact with building services (janitorial, HVAC, electrical and miscellaneous repair)

· Maintain vendor relationships and services ensuring that contact information is organized, services are completed in a timely manner, and invoices are processed to ensure seamless office function

Coordinate mail/package delivery

· Pick-up and sort mail into staff mail folders

· Manage Fed-Ex supplies and relationship

· Maintain postage meter and order supplies when necessary

Oversee office supplies and storage areas

· Ensure appropriate supplies are ordered and supply areas are stocked and organized

· Work with vendors to obtain competitive pricing and discounts

· Manage organization and access to office storage areas

Kitchen coordination

· Maintain office kitchens, including replenishing all kitchen supplies, ordering food/drinks, etc.

· Take weekly inventory of snacks, refreshments, and supplies. Order as necessary

· Responsible for overall cleanliness and organization of office kitchens. Ensure proper maintenance of kitchen equipment and disposal of trash

· Coordinate with barista to ensure that coffee bar is organized, supplies are stocked, and employee needs are met with a high level of customer service.

Conference room and reception duties

· Responsible for overall cleanliness and organization of conference rooms. Ensure adequate supplies are available and stored properly

· Coordinate with meeting organizers and to ensure all meeting needs are met, including catering, furniture arrangement and other set-up needs

· Provide coverage of reception duties as needed. Including but not limited to answering phones, delivering messages, receiving and directing guests, adding visitors to the building security list and booking meeting rooms

· Assist with print and binding requests

Catering

· Manage food orders from outside caterers as needed

· Work with meeting organizers to develop menus for office lunches and internal meetings, receive and set-up meals in conference rooms, clean up after meals and events

· Assist internal staff in planning meals or breaks for case team meetings, training programs and in-house recruiting functions

· Manage catering budgets; forward all bills from caterers to accounts payable for processing; highlight potential savings/overspend

· Research catering companies/restaurants for quality of food, prompt delivery, cost, variety, etc.

· Provide outstanding service. Seek feedback from staff on food quality

· Identify opportunities to decrease food waste and coordinate community donations when possible

Events

· Assist with affiliation events as needed, including annual holiday party, community dinners, off-site meetings, partner-hosted dinners, cohort events, community service projects, internal "celebration" events, etc.

· Associate’s Degree or Bachelor’s Degree preferred

· 1-2 years in an office or customer services environment

· Ability to spend significant time walking and standing

· Ability to lift and deliver large packages

· Ability to work within a budget

· Flexibility to work overtime

· Computer literacy required with strong knowledge of Microsoft Word, Excel, PowerPoint

Strong service orientation and sensitivity in responding to customer needs

Demonstrated strong interpersonal, oral and written communication and facilitation skills

· High degree of flexibility in a demanding, fast-paced and frequently changing environment

Ability to handle difficult situations with poise, understanding and tact

Ability to successfully manage competing priorities, keeping constant sight of the overall objectives

Resourceful with strong problem-solving capabilities

High degree of integrity, a positive attitude, and the ability to maintain absolute confidentiality

Meticulous attention to detail and follow-through; perform tasks with high degree of accuracy and efficiency

· Excellent organizational and time management skills; ability to meet deadlines

· Ability to work independently, to take initiative and to overcome obstacles

· Ability to work effectively with all levels of the organization

· High degree of maturity and professionalism at all times

· Ability to exercise judgment in managing confidential or sensitive information

Demonstrates respect for all individuals at all times

A motivator and team player

The ability to settle disagreements as they arise

· Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with BCG’s values and culture.

Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

BCG Digital Ventures is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

BCG is an E-Verify Employer. Click here for more information on E-Verify.

To learn more, visit us at BCGDV.com.

Interested applicants may apply through the careers section of the website at https://www.bcgdv.com/. Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

BCG Digital Ventures is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

To learn more, visit us at BCGDV.com.

Interested applicants may apply through the careers section of the website at https://www.bcgdv.com/. Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

BCG Digital Ventures is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.