About Us:

DailyPay is the leader in the on-demand pay industry with an unrivaled technology platform, an unmatched list of blue-chip clients and an extensive list of industry awards. We are rewriting the invisible rules of finance by creating a new financial system. A financial system that is more equitable and inclusive, and benefits everyone. A financial system that enables workers to access their earned pay when they need it. We believe that money should move faster and smoother between employer and employee, between merchant and shopper, between financial institution and customer. 

We are a mission-driven company hyper-focused on designing technology that can build a better financial system and future. It’s no wonder that we are growing at an extraordinary pace. Now we are looking for people who are as passionate as we are about reimagining how money moves. If you’re willing to define new rules, change systems and lives, come join us at DailyPay.

The Role:

We are seeking a seasoned Operational Risk Director to join our Operational Risk team reporting into Vice President Operational Risk. The Senior leader will be responsible for developing, implementing and maintaining the operational risk framework for the organization. They will have governance and oversight responsibilities across various aspects of business. Specifically, they will be responsible for developing Business Continuity planning, Disaster recovery and Vendor risk management programs. They will also assist business teams in mitigating operational losses, building and enhancing process controls, identifying and eliminating systemic errors, and redesigning operating processes and systems to improve accuracy and efficiency.  They will use information from multiple sources to make informed decisions. Success in this role will rely on a combination of detailed understanding of DailyPay's operational risks, proficiency in risk management practices, strategic thinking and strong partnership with business partners.

 How You Will Make an Impact

• Assist in the implementation of DailyPay’s enterprise operational risk management framework and key practices within the company
• Assist in the design, collection, tracking and reporting of key operational risk metrics for Daily Pay Operational Risk Committee
• Develop Vendor Risk Management program for Daily Pay covering vendor lifecycle phases from planning, onboarding, ongoing monitoring, risk assessments, oversight monitoring and termination
• Create business continuity plans to address disasters, interruptions of business functions and enterprise resilience
• Conduct regular workshops with business teams to review their risk profile and control improvements 
• Partner with Business teams on process documentation, risk identification, opportunities for strengthening controls through automation or otherwise  
• Support operational risk loss event capture, analysis, monitoring, reporting and importantly take actions to reduce the losses 
• Oversee strategic initiatives to ensure risks associated with such initiatives are properly identified, understood and managed
• Work closely with business partners, Compliance, Info Security, Legal to ensure understanding and effective implementation of the framework; gain a comprehensive understanding of the operational risk profile of the businesses; and compare and align implementation of the risk management framework across the enterprise
• Promote customer centricity and ensure focus on creating great customer experiences to achieve competitive advantage
• Evangelize Risk as a business enabler 

What You Bring to The Team:

• Bachelor's degree and a minimum of 8 years of business experience working in a highly matrixed business environment. 
• Risk management experience in a Fin-tech or financial industry environment
• Appreciation of Operational risk discipline beyond compliance, regulatory and legal requirements 
• Comfortable to work in white spaces while being able to work at tactical level
• Ability to coordinate across lines of business and organizations to influence risk reduction actions
• Strong analytical skills and business judgment.
• Acumen to work with data, existing dashboards or build new reports to help organization make risk based decisions
• Experience managing risks for complex technology products
• Ability to adjust quickly and change course in a fast paced, cross functional environment
• Review/design cross functional processes with operations efficiency
• Excellent written and verbal communication skills
• Strong competency in Excel, PowerPoint, and other quantitative and story-telling platforms used for executive presentations

Bonus Points For:

• Professional designation or degree in the area of business, law, compliance, risk management, or financial services will be preferred.

What We Offer:

• Competitive compensation
• Opportunity for equity ownership
• Exceptional health, vision, and dental care
• Employee Resource Groups
• Fun company outings and events
• Unlimited books from Amazon
• Unlimited PTO
• 401K with company match

No sponsorship is available for this position.

DailyPay does not accept and will not review unsolicited resumes from search firms.

DailyPay requires all colleagues in in-office positions be vaccinated against the Covid-19 virus unless there is a documented and approved medical or religious accommodation. As a condition of employment, prior to your start date, you will be required to complete an attestation of vaccination.

DailyPay is committed to fostering an inclusive, equitable culture of belonging, grounded in empathy and respect, which values openness to opinions, awareness of lived experiences, fair treatment and access for all. We strive to build and develop diverse teams to create an organization where innovation thrives, where the full potential of each person is engaged, and their views, beliefs and values are integrated into our ways of working. 

We welcome people of all backgrounds to join us on our mission*. If you require reasonable accommodation for any aspect of the recruitment process, please send a request to [email protected]. All requests for accommodation will be addressed as confidentially as practicable.

 *DailyPay is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.