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Operational Support Engineer

| Greater NYC Area

Optimove is the Science-First Relationship Marketing Hub, used by over 350 customer-centric businesses to drive measurable growth by scaling customer engagement. We’re obsessed with what drives customer behavior and strive to provide our clients the solution to foster long-lasting customer relationships. The Optimove family is 220 strong, spread over three locations: New York, London and Tel Aviv.

Two thirds of our managers were promoted from within. If you’re looking to develop your career, get acknowledged for your efforts, and work with dedicated people who love what they do, you’ve come to the right place.


We are looking for a “Ninja” to join our talented support team – an energetic self-starter and problem-solver with outstanding technical skills, and who interested in growing and learning from the best.

Responsibilities:

  • Monitor, maintain and support Optimove’s production environment
  • A key person for integration projects and requests from customers (data oriented)
  • Construct ETL processes
  • Conduct data QA and analysis
  • Perform configuration management
  • Create robust and scalable processes


Site:
North America

  • Outstanding technical skills
  • Experience with SQL – mandatory
  • Fast learner looking to be exposed to, and to work with, new technologies
  • Strong interpersonal and communication skills
  • Availability to work (9:00-18:00) Monday – Friday, and Saturdays once a month. 
  • Team player with self-learning and problem-solving abilities
  • Agile, highly motivated, exceptional work ethics, ambitious, a super-multitasker and with a sense of responsibility to follow through on tasks
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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PHPLanguages
    • RLanguages
    • WordpressCMS
    • HubSpotCRM
    • Microsoft DynamicsCRM
    • SendGridEmail

Location

217 West 21st St., New York City, NY 10011

What are Optimove Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Dental Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
An open PTO Policy for all employees + Optimove will grant 6 fully paid weeks + 8 unpaid weeks as maternity Leave benefit.
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Open PTO for all employees
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Acme Co. hosts company outings Semi-annually.
Stocked Kitchen
Happy Hours
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Promote from within
Customized development tracks
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