Operations Associate - Credentialing
Nomad Health is the first digital marketplace for healthcare jobs, efficiently connecting quality clinicians with rewarding career opportunities. Forbes recognized Nomad in their inaugural “Best Startup Employers” and Built In NYC named Nomad one of the “Best Mid-Sized Companies To Work For.” Our technology takes the busywork out of finding clinical work. We are a well-funded Series C startup backed by First Round Capital, RRE Ventures, .406 Ventures, Polaris Partners, Icon Ventures, and Kevin Ryan (founder of MongoDB, Zola, Gilt, and DoubleClick).
The U.S. healthcare system is experiencing a staffing crisis. Employers spend $20 billion per year recruiting clinicians to care for the rapidly aging U.S. population. Nomad replaces antiquated staffing agencies with modern technology to efficiently source, qualify, and hire medical talent on demand. Clinicians find better jobs with higher pay. Employers fill roles faster with higher quality care.
Nomad is a fast growing team of technologists, creators, and industry experts passionate about modernizing healthcare staffing so clinicians can get back to the work they do best: caring for others.
Essential Job Functions:
- Support Joint Commission and Nomad standards to achieve 100% compliance
- Process compliance files in accordance with corporate policies and procedures, and any relevant client requirements (primary source verifications, background/drug screenings, etc.)
- Facilitate and track onboarding paperwork
- Review talent paperwork for accuracy and completeness
- Consistently communicate with all customers regarding the status of clinician compliance file
- Escalate issues to leadership when appropriate
- Monitor and notify clinician of upcoming expiration dates of required compliance documents
- Maintain and update compliance records in Nomad and client/VMS databases as required
- Consistently meet targeted deadlines and start dates
- Establish and maintain professional working relationships with clinicians and all other customers
- Consistently meet performance metrics as outlined by leadership
- Demonstrate exemplary customer service to all external and internal customers
- Demonstrate ethical problem-solving skills
- Help to create an environment of high morale, motivation and teamwork
Minimum Skills, Knowledge & Talents:
- Associate Degree and/or 2 years equivalent experience preferred
- Must have excellent verbal and written communication skills and be able to communicate effectively with clinicians, office personnel, and clients (if applicable)
- Must have a working knowledge of computers and Microsoft Office products
- Must be detail-oriented and highly organized
- Ability to work effectively in fast paced, high volume environment
- Ability to work independently and with other team members
- Ability to organize and complete work in a timely manner
- Ability to multitask
- Ability to communicate effectively with all levels of the organization
- Must be able to work for prolonged periods of sitting, typing and use of the phone and computer
Nomad offers a fast-paced, supportive, diverse culture. Benefits include comprehensive health, dental, and vision plans, and remote work perks until we’re back in the office!
Exciting challenges lie ahead. Join us! Let's get to work.