Who We Are

Nowsta helps employers become better managers by giving them the tools they need to automate, simplify, and humanize the labor management process (think scheduling, time tracking, payroll processing integrations, and reporting + analytics). We’re building the first all in one platform for scheduling and time tracking, vendor and labor management, and financial wellness. Our mission is to create a better and more human work experience for managers and employees, and change the way hourly workers get paid, through a wellness benefit program that gives employees access to cash out earnings instantly for the work they've already completed. 

Nowsta powers some of the largest workforces in sectors such as events, hospitality, staffing, and many more. Employers turn to Nowsta when they want to streamline operations, reduce turnover, and increase workplace satisfaction.

We’re backed by some great investors including Ulu, Green Visor, and Compound Ventures. We work hard together, but also enjoy taking team trips, debating the greatest Seinfeld scenes, and eating lots of BBQ. 

About the Team

Nowsta’s Labor Marketplace is a one-stop shop for companies looking to find and hire short term staff on-demand. We match companies that are offering staff (e.g. staffing agencies, hospitality companies with excess staff) to companies that need staffing solutions (e.g. hotels, restaurant chains, catering companies, stadiums, etc.). Using our SaaS platform and existing customer base, we have created the supply, demand, and matching algorithms to radically disrupt the multi-billion dollar staffing industry. 

About the Role

We are looking for a strong Operations Associate who can help lead all aspects of the labor marketplace, including recruiting strategy, process definition and mapping, scheduling strategy, financial analysis, and customer support. The individual will be responsible for ensuring smooth operations across all of our marketplace participants as we grow and scale our platform. 

What You’ll Do

• Work closely with marketplace participants across supply side (e.g. profession staffing agencies) and demand side (e.g. hotel groups, large food services customers, other enterprise accounts) to ensure requirements are met

• Work with the Head of Labor Marketplace to evaluate strategic launch locations, build business cases and define actionable plans and the roadmap to execution. Involve, align and manage relevant stakeholders across teams and markets and drive a successful implementation.
• Lead new city/location launches and drive plan to deliver
• Identify areas of market opportunity and gaps to prioritize customer segments accordingly

About You

• You’re biased towards action and can get things done effectively with little intervention
• You have a passion for building from the ground up, and setting the process, procedures, and foundation for a functioning business
• You have strong business judgement, problem solving, project management, and analytical skills - you love excel and BI tools, and solving problems and communicating with data
• Bachelor's degree in a quantitative field such as mathematics, economics, finance, or business
• 2+ years experience in Investment Banking, Management Consulting, or operational experience at a high growth company
• Excellent Excel, Powerpoint skills; familiarity with BI tools, G-suite