Operations Associate

| Hybrid
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YieldStreet is on a mission to change the way wealth is created. We are disrupting the trillion-dollar lending and investment industry. We recently raised $62M in Series B financing from world-class venture capitalists to help us scale. Our investor demand is soaring, and our team is expected to double in size this year. Do you have what it takes to join the startup that is disrupting a the $40T credit market industry?

About YieldStreet

YieldStreet is building the largest global digital wealth management platform to empower all investors to build their own wealth regardless of their starting net worth. With an investor-first approach, our investor community builds a diversified portfolio of investments outside of the stock market and generate passive income.YieldStreet is giving unprecedented access to asset classes such as Real Estate, Marine Finance, Legal Finance & Commercial loans. We’re headquartered in New York City with offices in Brazil, Argentina and Greece. 

We believe top notch technology and data can help us build the world’s most robust alternative investment platform and create financial independence for all. Join us. 

About the Role

Our Investment Team is looking for an Operations Associate to help manage our high growth organization. You will be responsible for tasks essential to maintaining the operational excellence of YieldStreet's investment process including; maintaining banking operations, build best practices and tools for servicing and monitoring investments, and resolving complex investor inquiries. If you are looking to transition out of a bank or fund and join New York's fastest growing start-up, apply now.

What you’ll do

  • Responsible for managing a portfolio of investments spanning multiple asset classes
  • Develop tools and templates for servicing and monitoring of investments
  • Facilitate the collection of data and information on current investments; review weekly, monthly, quarterly and as necessary
  • Prepare quarterly investor updates and liaise with the Originators and Investor Relations team to obtain and share investment information
  • Responsible for the distribution of incoming interest and principal payments to investors; managing inflows and outflows of more than $4MM weekly
  • Manage the draw on and payment of our $100MM warehouse facility
  • Interact with General Counsel to prepare the required legal documentation for deal transactions
  • Gather and track inflows and outflows of cash from our SPV and relay the information to our VP of Finance
  • Identify and resolve complex client issues and concerns surrounding payments, interest calculation method, and payment processing
  • Assist in tasks across functions including; origination, underwriting, structuring, operations, technology and marketing
  • Troubleshoot complex investor onboarding issues surrounding KYC and Account Verification

Required Skills

  • 2+ years experience in banking operations
  • Basic understanding of loan documentation
  • Understanding of the lifecycle of Special Purpose Vehicles
  • Experience with money movement policies and procedures
  • At least 1 year of client facing experience desired
  • Excellent Excel skills
  • BA in Finance or Economics desired

What Makes You Successful

Own and Execute: 

  • Gets things done, with both a short and long-term view in mind
  • Be able to thrive in a fast-paced, agile environment with exceptional organizational skills and the ability to re-prioritize on a consistent basis
  • Exemplary planning and organizational skills, along with a high attention to detail

Decide with Data:

  • Be pragmatic and outcome-oriented, leveraging data to make decisions
  • Detect new or missed opportunities that will help YieldStreet grow and improve regularly
  • Be able to package data so it can be easily digested, analyzed and reacted to

Be Passionate:

  • Bring a focus of YieldStreet’s vision to your day to day tasks
  • Bet on your strengths; allow these skills to be absorbed by leaders on your team to make an impact
  • Be known for authenticity, honesty, and integrity

Stay Curious:

  • Never take no for an answer, be able to dissect an issue and come up with creative solutions 
  • Ask questions. At YieldStreet we believe that progress stops when you stop asking questions
  • Focus on team collaboration and communication

Benefits

We offer an attractive market salary, stock option plan, health & dental benefits, life insurance, 401(k) match, paid vacation and holidays and that's before you even step in the office!

This is an opportunity to work with a group of diverse, smart, and friendly people from 8 different countries who speak a total of 17 different languages. Our team is comprised of successful entrepreneurs with combined exits of over $1B, and we get social with each other during happy hours in our work hard/play hard culture. Make sure you get to know Diver the fish, and help yourself to a variety of top tier scotch and whiskeys at the company bar.

We're located in a beautiful new office in Midtown, our building is close to most major subway lines.

*** Please, no solicitors or recruiters. We're saving our dollars to pay the right candidate!


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • React NativeLibraries
    • FlexFrameworks
    • PlayFrameworks
    • SparkFrameworks
    • AkkaFrameworks
    • LagomFrameworks
    • Kafka Frameworks
    • CassandraDatabases
    • MySQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • KubernetesDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • SegmentAnalytics
    • HeapAnalytics
    • PeriscopeAnalytics
    • FullStoryAnalytics
    • FigmaDesign
    • PhotoshopDesign
    • ClickUpDesign
    • TrelloManagement
    • ClubhouseManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail
    • MandrillEmail
    • SendGridEmail
    • MarketoLead Gen

Location

We're located in a beautiful new office in Midtown with a balcony overlooking Park Avenue, close to Grand Central and most major subway lines. We are headquartered in NYC and also have offices in Miami, Boston, Greece, Malta and Brazil.

An Insider's view of Yieldstreet

What are some social events your company does?

My favorite part of Yieldstreet is our camaraderie. It’s refreshing to be part of a team that likes spending time together vs bolting for the door as soon as the clock strikes 5. We do group workouts, host guest speakers, do team outings, and go for dinners at popular spots like Vandal, Lavo and Nobu.

Meg

Chief of Staff

How do you collaborate with other teams in the company?

We collaborate across functional differences (your normal departmental divisions) and geographic distances. We not only share documentation about features and strategy, but also about the best spots to grab a bite, a drink, or to catch a show! Yieldstreet folks look out for each other, so our teams in Brazil, Argentina, Malta have followed suit.

Charlie

Senior Product Manager

How has your career grown since starting at the company?

My career has grown tremendously in the year and a half at Yieldstreet. I started as the only Product Manager on the team, and as we've scaled, I have had the opportunity to grow the product team to six people. I was recently promoted to Director and now have a wide-ranging set of responsibilities and the capability to impact company strategy.

Glenna

Senior Director, Product Management

How do you make yourself accessible to the rest of the team?

I sit amongst the team, grab lunch with the team, go to happy hours with the team and that is why I feel like I'm always in the know with the challenges and successes of the team. Being accessible doesn't have to just be scheduled and I expect that my team will / can come to me at any time or any place to address whatever needs to be addressed.

Matt

Head of Credit Underwriting

What are Yieldstreet Perks + Benefits

Yieldstreet Benefits Overview

We offer an attractive market compensation and benefits package including a stock option plan, health, dental & vision benefits, life insurance, 401K match, unlimited paid vacation, wellness and educational stipend, sabbatical and paid holidays and that's before you even step in the office!

Culture
Partners with nonprofits
Yieldstreet has raised money for Robin Hood for COVID-19 relief and has also raised money for United Hatzalah through the Yieldstreet Foundation.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Summer Fridays!
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Yieldstreet launched its first women-focused Employee Resource Group in 2020.
Hiring practices that promote diversity
Yieldstreet conducts inclusive and structured hiring processes that assess and evaluate all candidates equally, striving to hire the best and most diverse talent.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Yieldstreet employees can contribute up to $2750 annually to their FSA. Yieldstreet also contributes to your HSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to 12 weeks of parental leave for the primary caretaker. Yieldstreet also provides 4 weeks of leave for the secondary caretaker.
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Yieldstreet offers pre-tax commuter benefits for all employees.
Company-sponsored outings
Free snacks and drinks
Some meals provided
Employees get free lunch on Wednesday.
Company-sponsored happy hours
Happy hours are frequently hosted by individual teams and company-wide.
Fitness stipend
Yieldstreet pays for fitness classes that we attend together as a team.
Home-office stipend for remote employees
Each employee gets $300 for remote work supplies.
Onsite gym
Professional Development Benefits
Job training & conferences
Yieldstreet offers employees professional development opportunities like the ability to attend job related conferences and seminars, leadership training, and 1-1 coaching for managers.
Lunch and learns
For example, New York Times best selling author, Alexa von Tobel recently held a lunch & learn about her new book "Financially Forward". All of our employees received a free copy of her book.
Promote from within
Continuing education stipend
Yieldstreet offers learning and development stipend to all employees.
Online course subscriptions available
Customized development tracks
Paid industry certifications
We don't have a budget for industry certifications but we pay for those that are relevant.

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