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Operations Associate

| Greater NYC Area

CAIS is a rapidly growing and dynamic FinTech firm on a mission to build the premier two-sided marketplace for wealth managers and product providers. We have created a B2B platform that connects a fragmented audience with complex financial products, where advisors and managers can engage and transact directly on a massive scale. We seek to level the playing field for independent financial advisors by democratizing access to alternative investments and removing operational barriers every step of the way. We are a high-energy, collaborative, and meritocratic group who seek to make an impact and play to win.

CAIS is seeking an Associate to join the Operations team. Successful candidates will have 2 – 3 years of experience at a fund administrator or bank platform, with a strong background in processing alternative investments and a desire to build relationships with administrators and fund managers.

Primary Objectives

  • Preparation of daily, monthly, and quarterly upload files for Client Reporting database
  • Ensure data integrity for all standardized and customizable reporting
  • Ensure timely deliverables of all reports
  • Resolve data reporting system issues and exercise judgment to escalate issues to senior team members as needed
  • Ease error rates and mitigate risk through the adoption of appropriate controls, process documentation, cross training and process improvement
  • Assist in the development of efficient processes and procedures working with the technology team to automate work flow as well as gain in-depth understanding of technology and operational workflow across multiple product lines
  • Review and process alternative investment trades, including subscriptions, redemptions and transfers
  • Manage interactions with sales regarding pipeline; monthly transaction execution with third party administrators and other external and/or internal groups
  • Liaise and develop relationships with custodians, third party administrators, and other vendors
  • Assist team with data requests, trainings, reporting, etc.
  • Additional responsibilities to be determined based on capacity, skill and interest


  • 2+ years of experience in alternative investments, ideally at fund, fund admin, or bank in an operations capacity
  • Bachelor’s degree in economics, finance or a related discipline preferred
  • Advanced skills in Excel, Word, PowerPoint, and CRM programs, preferably Salesforce
  • Experience with VBA or Excel Macros a plus
  • FINRA Registrations Series 7, 63 required within 3 months of employment
  • Strong organizational, multitasking, and time management skills
  • Ability to independently execute instructions with great attention to detail and consistently high-quality work product
  • Experience coordinating multiple competing priorities in a fast-paced environment
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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • MySQLDatabases
    • SalesforceCRM


CAIS is located in the bustling Midtown East neighborhood of Manhattan with an endless number of restaurants nearby and very central to public transit

What are CAIS Perks + Benefits

CAIS Benefits Overview

CAIS offers highly subsdized health care (almost free!), free vision and dental insurance, $15/day lunch allowance, $100 towards an Equinox membership, and a 401k plan plus 4% match.

Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acme employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Generous PTO
CAIS employees receive between 15 and 20 days of paid vacation days and 3 paid personal days per year.
Paid Holidays
Paid Sick Days
Employees receive 50 hours per year of paid sick leave.
Perks & Discounts
Commuter Benefits
CAIS offers pre-tax commuter benefits for all employees.
Company Outings
At a minimum, CAIS hosts a firm-wide Summer Offsite Party and a Winter Holiday Party every year.
Free Daily Meals
We provide a Seamless lunch allowance of $15/day.
Stocked Kitchen
CAIS has a fully stocked kitchen including unlimited snacks, coffee, tea and a slew of cereal, nuts, and candy.
Happy Hours
We host "Third Thursdays" Happy Hours at our office with beer, music, and poker.
Relocation Assistance
Fitness Subsidies
CAIS reimburses its employees $100 per month for Equinox memberships.
Professional Development Benefits
Promote from within
Continuing Education stipend
Online course subscriptions available
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