About TodayTix

We believe life is better with theater in it. Theater brings us together, challenges our perspectives, and ultimately develops us into more complete humans. No matter who you are or where you’re from.

That’s why we’re on a mission to make theater as accessible as possible and find a seat for everyone.

Launched in 2013, our international theater ticketing platform connects global audiences in 15 cities to the $50 billion live entertainment business. We work with thousands of venues to provide the best-priced tickets available in the biggest cities around the world, including New York City, London’s West End, Toronto, the San Francisco Bay Area, Los Angeles, Seattle, Washington DC, Chicago, and Australia. Through effortless access to the best shows, insightful guidance to the world of theater, and thoughtful service at each moment along the way, we enable people to discover the best that their city has to offer.

We’re seeking highly motivated team members to join us in disrupting an old supply chain model, creating greater access to theater, and expanding the theater-going audience.

We want people of all backgrounds to see themselves represented and included in our work, so we actively seek to diversify our team and bring more voices to the table. All applicants are welcome!

About the role

TodayTix is growing and we’re looking for an Operations Associate to join our team. Reporting to the Associate Director of Operations, you will work cross-functionally with our Fulfillment, Guest Services, and Accounts teams to procure and inventory tickets for Broadway customers. The ideal applicant demonstrates a customer-first mindset and “no job too small” attitude.

What you’ll do

• Maintain current inventories through our proprietary inventory management system
• Develop organizational methods to sustain and increase ticket volume
• Facilitate the execution of the TodayTix Lottery/Rush ticket programs
• Correspond with internal and external partners regarding sales reporting and inventory allocation
• Manage part-time ticketing runners 1-2 days per week
• Oversee and reconcile daily cash and credit card expenditures
• Represent the TodayTix brand in a professional, courteous manner
• Meet predetermined KPI targets to ensure accuracy and efficiency

What we’re looking for

• Ability to work a non-traditional schedule inclusive of select holidays, weekends, and evenings
• 1-2 years of work experience
• Previous box office, ticketing, or theatre administration background a plus
• Proficient in Microsoft Office Suite & Google Suite
• Previous management and customer service experience
• Excellent oral and written communication skills
• Highly organized and attentive to detail
• Thrive in an entrepreneurial, high-growth, fast-paced environment

What we offer

TodayTix takes care of our team. We’re proud to offer a generous suite of benefits and perks. Here are a few of our favorites: 

• Healthcare, vision, and dental plans, with generous contributions from the company
• Life and disability insurance
• Free membership and access to One Medical Group & Health Advocate
• Subsidized gym memberships at two New York-based chains 
• Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits
• Flexible Paid Time Off
• Generous 401(k) Matching 
• Employee referral bonuses
• Each office has its own flavor of food fun, but all offer office snacks and weekly company lunches!

TodayTix is an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual orientation, pregnancy, national origin, ancestry, citizenship, age, marital status, disability status, military or veteran status, or any other characteristic protected by federal, state or local law, rule or regulation.