Operations Coordinator, Committee at andros

| Greater NYC Area
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Job Mission:

One of the key services that andros provides to our clients is known as Committee Management. Clients utilize this service to assist in processing and making decisions on the information we return to them at the end of the credentialing process. The Operations Coordinator, Committee will be responsible for ensuring this process is efficient, scalable, and, importantly, compliant. .

In this role, you will work closely with the operations team, specifically the Committee Operations Manager, as well as our Compliance and Client Success teams. You will be coordinating administrative functions that support the committee process. This includes writing reports, ensuring files are ready for committee review, creating meeting agendas, taking minutes, and providing follow-up actions.

Outcomes

  • Innovate within the Committee product and scale our abilities: 
    • Assist in improving and scaling Committee as a service and product
    • Maintain a structured workflow that leads to a standardized process across all clients
    • Produce committee deliverables in an efficient and accurate manner
  • Synthesize and summarize provider information into effective reports
    • Compile relevant data for providers who need to be reviewed for a credentialing committee
    • Ensure important information is captured and clearly documented for credentialing committees
    • Utilize our workflow system to track your work; keep this system updated to accurately reflect the state of your work
      • This will provide you with a clear and precise insight into the tracking process and lead to a timely and successful completion of the deliverables.
  • Support other teams effectively and efficiently
    • Work closely with the Client Success team to ensure we are delivering on client needs around Committee expectations 
    • Partner with Product and Engineering to ensure client concerns are incorporated into Committee product updates
  • Research unknowns and develop new strategies
    • Become a knowledge source to advise other teams and clients on committee processes
    • Conduct research into issues related to your work 
    • Assist in updating training sources, SOP’s, playbooks, and other informational materials associated with your work

About You


Competencies

  1. Written and Verbal Communication — You’re able to take several complex ideas and  summarize them for different audiences
  2. Time Management/Multi-Tasking — You’re able to dedicate the necessary amount of time to each project or issue that arises and provide solutions, results, and deliverables.
  3. Problem Solving/Critical Thinking — You are able to figure out solutions that others may have missed.  You are able to work both independently and as a team player when it comes to tackling issues that seem impossible.
  4. Enthusiasm for Innovation — You are always looking for new ways to improve or build upon current ideas and processes and open to all ideas put forth by yourself or team members.
  5. Process Oriented - You’re able to go heads down and work through a large amount of work while also assessing the improvements you could make to the process overall

 Requirements and Qualifications

  • Minimum of 1-3 years of experience in an operations and/or process-driven role; 
  • Experience with healthcare strongly preferred; the ability to understand medical jargon will helpful here, but you can also learn
  • Intellectual curiosity, sound problem-solving and decision-making abilities, and strength in creative and innovative thinking
  • You have a strong analytical toolkit, including experience with Sheets, Excel, Tableau or other tools
  • Thrive in a fast-paced startup environment where flexibility and adaptability are key
  • Expert time management skills and the ability to adapt to changes quickly

#oneteam 

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases

Location

We are located in the Flatiron, which is widely recognized as the center of Silicon Alley, NY's technology hub.

An Insider's view of andros

How does your team reward individual success?

The Bonusly app provides an easy method of recognizing and celebrating the contributions of team members, and being able to incorporate it into Slack provides additional visibility. We are also able to redeem bonusly points for giftcards each quarter!

Steven

Network Analyst

What does your typical day look like?

A typical day at andros I get to collaborate with many people. We start our day by reviewing project updates, client health status and outstanding items from the week prior. The weekly cadence allows us to build relationships with our clients. Between communicating with clients and teammates, each day is an adventure. Let's get after it!

Jonah

Client Success Manager

How does the company support your career growth?

The company supports my career growth by investing in my Professional Development. We currently have access to LinkedIn Learning as well as a reimbursement program for continuing education courses. Most importantly they recognize and reward talent. It does not matter the role you may be in, management makes career growth discussions a priority.

Jenny

Provider Network-Recruiter Manager

How do you empower your team to be more creative?

In September we launched andros from CredSimple and Glenridge. Throughout I provided strategic direction and timing while allowing our marketing team creative latitude regarding our images, copy, colors, marks, product naming, PR, and more. The result of this openness and collaboration is a happy team and a powerful and unique new brand!

Eric

Chief Commercial Officer

How would you describe the company’s work-life balance?

We have the great opportunity of working from home and the option of flexible hours. andros provides different ways to manage stress by engaging employees in quarterly health competitions.

Vani

Software Developer

What are andros Perks + Benefits

andros Benefits Overview

$1,500 per year budget for professional development
401(k) with employer matching
Equity
Wellness reimbursement
Unlimited PTO

Culture
Volunteer in local community
We are a company who support our local communities and encourage employee volunteerism in both our New York and Maryland offices like NYC Tech Gives Back and Community Action Council, Howard County
Intracompany committees
CredSimple offers several holiday events and wellness programs to keep employees engaged such as our our health and wellness challenge, annual holiday party and virtual scavenger hunt
Daily stand up
Open door policy
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
We have regularly scheduled trainings around appropriate interview techniques that makes sure we are taking a non-bias and structured approach throughout our hiring processes.
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
We have established multiple employee resource groups at andros with the intent to add more so every employee feels included and has a safe space to share ideas, concerns or inspirations.
Hiring Practices that Promote Diversity
andros is passionate about promoting diversity at all levels. We have diverse & inclusive hiring strategy and are continuously looking for new ways to better for our DE&I efforts.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
We offer an equity option to every new full-time employee.
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
andros provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
CredSimple host quarterly company outings as a great team bonding experience.
Stocked Kitchen
CredSimple has a well stocked kitchen providing breakfast options, snacks and beverages
Some Meals Provided
We provide free lunch on Wednesdays.
Happy Hours
Pet Friendly
CredSimple's pet policy is dog friendly daily.
Fitness Subsidies
Home Office Stipend for Remote Employees
Along with a fun L&D budget for each employee, we also have a $200 stipend for extra home office equipment.
Professional Development Benefits
Job Training & Conferences
CredSimple offers employees continuous professional and personal development training
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications
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