Block Renovation Operations Engineering Associate

ABOUT US

Block is a renovation platform transforming the $450 billion renovation industry. Today, doing a home renovation is an abysmal consumer experience and not easy for contractors either. Block democratizes access to high-end design, while combining design, construction, and materials into a streamlined experience. Block simplifies a complex and convoluted process and gives homeowners certainty on outcomes, quality, price, and time. 

Our mission is to give homeowners a better way to improve the spaces they live in, and to give contractors a better way to work. We are building an ambitious, tenacious, and creative team who is unafraid of tackling new challenges. The founders are former leaders at Casper, HuffPost, and Rent the Runway. Investors include New Enterprise Associates, Lerer Hippeau, Giant Ventures, Obvious Ventures, MorningSide Ventures and more. 

ROLE

The Operations Engineering role is critical for developing the tools and processes that will fuel our growth. You will help build the technology and operations that the entire business runs on, from sales through project completion. You are a systems-thinker by nature and solutions oriented, constantly finding scalable ways to improve processes, increase efficiency, save money and improve the quality of outcomes. You measure your success by the success of the other teams.

RESPONSIBILITIES

• Gather input from teams on pain points and inefficiencies in our operation
• Roadmap areas for improvement
• Evaluate developed vs purchased solutions 
• Plan, build and test solutions for increased efficiency across all functions
• Facilitate transitions of teams to new tools
• Educate, support and train teams, new hires, and external partners
• Cleanly track effects of new initiatives 
• Work closely with the product and engineering teams to implement joint solutions

QUALIFICATIONS

• Tenacity for solving problems / getting things done
• Positive, helpful and supportive - willing to take on any task, no matter how big or small
• Curious - always looking to learn the next thing and develop the next skill to enhance workflow
• Self-starter - seeks out challenges, looks to be ahead instead of on time
• Creative - able to look at problems from a different perspective to find solutions
• Able to build for long term, but also able to find efficient short-term solutions
• Strong communication and relationship development skills, both internally and externally
• 1-5 years of technical or start-up work experience
• Comfortable working with Google Sheets or equivalent
• Experience with programming is a plus
• Familiarity with residential renovations
• Highly ambitious and goal-oriented
• Exemplifies Company Philosophies in how they work

BENEFITS

• Earn equity in an early stage high-growth company
• 100% subsidized health insurance, dental coverage, vision coverage
• 12 weeks universal fully paid family leave
• ​​Flexible Vacation Policy: recommended 2-3 weeks vacation / year
• 3 weeks a year where you can work anywhere  
• 401k retirement savings plan
• Employee discount on renovation services
• Working alongside an ambitious, kind, no-drama team 

COMPANY VALUES

• Force simplicity
• Problems are our fuel
• Collaborate with tenacity and humility
• Save money where we should
• Speed is our advantage

*​​By November 1st, 2021, all BLOCK employees will be required to be vaccinated if they are coming into the office. Proof of vaccination will be required and sent to the Office Manager prior to arrival.