Operations Manager

| Greater NYC Area
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About Us

 

Candid™ is helping people get the smiles they always wanted at prices they can afford. By simplifying the process (direct-to-consumer) and reducing costs (by up to 65% less), we can help more people feel confident and healthy. We believe that high quality dental care should be affordable and accessible to all, and we're using modern software practices to diagnose, treat, and monitor orthodontic cases. Our team is a group of startup veterans with experience across healthcare, hospitality, tech, and finance at companies such as Lyft, Squarespace, WeWork, Blue Apron, and Clover Health.

 

 

Role

 

We’re looking for an operator to bring leadership and structure to essential business programs - from research and planning through execution and iteration - as we build a best-in-class consumer/healthcare brand. As Operations Manager you will guide strategic programs that use resources from departments across the organization to achieve our most essential objectives and key results. You will report to our Senior Operations Manager.

 

 

What You’ll Do

  • Partner with the program’s Growth lead to make thoughtful decisions on how to achieve company objectives and key results by digging into the data to posit new ideas while backing your plans with quantitative insights
  • Bring structure to work in the execution phase. Partner closely with resources from across the company including Acquisition, Product, CRM, Data, and Design to ensure things are running smoothly and project-manage to completion
  • Distill learnings across departments to improve results and provide next steps by tracking key performance indicators
  • Work hand in hand with the VP of Marketing, COO, and other leaders to effect change promptly

 

What You’ll Need

  • 3-4 years of experience in fast-growth, data-driven environments
  • Experience tackling diverse problem sets and moving the needle on key metrics
  • Proficient in SQL
  • Experience creating structure in an unstructured, non-hierarchical, fast-growing business
  • A desire to push your limits, learn new parts of the business, and grow professionally
  • Bonus points if you are a former consultant, banker, and/or have experience working in early/mid-stage startups
  • Diverse approach to problems coming up with creative solutions as well as ability to create frameworks to increase effectiveness and efficiency

 

Pay & Perks

  • Competitive compensation and equity in the business
  • Medical, dental, and vision insurance
  • Easy access to work - across the street from 4, 5, 6, L, N, Q, R, W trains, and around the block from the F and M
  • Commuter benefits
  • Significant discount on our customized treatment plans and aligners
  • You will grow a lot here. You’ll be surrounded by employees with deep experience in their field, who have a strong passion for doing great work and constantly learning

 

We continuously strive to create and maintain a diverse and inclusive environment, and are proud to be an Equal Opportunity Employer.

 

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Location

We are located in Nomad with easy access to work - right off the R/W lines with a short walk to Herald Square.

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