Operations Manager

| Greater NYC Area

WHO WE ARE

The Farmer’s Dog was created to radically improve the $90 billion global pet food industry — starting with a subscription service that sends freshly-made food directly to customers’ doors. Long term, our aim is to simplify every part of pet care, bettering the lives of the animals who make our lives better. We recently raised our Series B and are backed by early investors of Warby Parker, Dollar Shave Club, Sweetgreen, and Glossier.

Join The Farmer’s Dog team as we continue to figure out ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#mustlovedogs

WHAT'S THE ROLE?

Our supply chain team is at the core of everything we do at The Farmer's Dog. As the strategic leader of our supply chain team to our manufacturing, fulfillment, and logistics partners you will be laying the foundation for our quickly-growing business. We are looking for an operations leader specializing in DTC fulfillment who can assist in building a framework for a strong operational business and incredible customer experience.

KEY RESPONSIBILITIES

  • Lead our supply chain operations; primary contact and liaison for manufacturing, fulfillment, and carriers. Managing numerous initiatives and priorities across all facets of business
  • Self-starter who knows there’s always more to be done and no time to waste in a fast-growing business; better pricing, new vendors and partners to scope, driving efficiency
  • Building processes from the ground up, driving strategic initiatives, and managing our partners including for new product lines and company-wide initiatives
  • Lead a growing team who manages our day-to-day supply chain issues and initiatives
  • Combine in-depth analysis with hands-on learning to drive improvements across different parts of our supply chain that strengthen our infrastructure and add value to customers
  • Spend time in our manufacturing and fulfillment centers as we launch new initiatives (20% travel)
  • Benchmark current state KPIs to identify process improvement opportunities and utilize data to understand the scope, impact, and priority of projects

QUALIFICATIONS

  • 4+ years of related experience or equivalent in logistics and transportation
  • Proven track record of taking ownership and driving results
  • Experience in driving cost reduction and continuous improvement activities to meet cost and service targets
  • Experience in managing 3PL relationships and carrier management
  • Process-oriented, deeply quantitative, and analytical
  • Work with a high sense of urgency and be adept at prioritizing your time
  • Excellent communication skills and an ability to liaise with all aspects of the business
  • Passion for disrupting a broken industry and creating a trustworthy brand for pets across the world

PERKS & BENEFITS

  • Brand new dog-friendly office in Greenwich Village (complete with free-roaming friendly dogs)
  • Comprehensive Healthcare, Dental, and Vision
  • Flexible PTO and WFH policy
  • Discounted fresh food for your pup
  • Fresh breakfast, snacks and coffee for the humans
  • Strict daily belly rub quota
Read Full Job Description

Location

The Farmer's Dog is located in the heart of Greenwich Village right by Washington Square Park and NYU!

An Insider's view of The Farmer's Dog

What’s the vibe like in the office?

It's so refreshing to be able to walk into my job knowing that I'm truly making a difference. Every person on our team believes in our product and mission, so motivation and passion comes organically. Did I mention that our office is full of dogs?

Matt

Customer Experience

What projects are you most excited about?

We are changing the way people think about pet food by delivering fresh, healthy meals for dogs in personalized meal plans. Supply chain is exciting because it's basically the key differentiating factor for how we can be the most cost efficient, really impact the consumer experience for the better, and always make sure the dogs get fed.

Sana

Head of Operations

How does the company support your career growth?

I feel a crazy opportunity to grow my career the way I want to at The Farmer's Dog. We are encouraged to take risks and are surrounded by genuine, loving, and compassionate people. The culture is supportive of both dog and human health and wellness, and I love that I get to help dogs live longer lives with my dog, Emmy, by my side.

Adrian

Growth Manager

What is your vision for the company?

The Farmer's Dog is on a mission to change the way people think about feeding their pets. Our goal is to educate & give people the tools to give their pets the healthiest diet. We believe that once the world is educated about fresh food, people will stop feeding their pets processed food and the life expectancy for the entire species will increase.

Brett

Co-Founder & Head of Community

What does your typical day look like?

As CEO, I spend my days making the hard decisions, hiring the best people, protecting the team, and making sure the company is financially sound. I also get to choose which dogs are allowed in the office (all of them).

Jonathan

Co-Founder & CEO

What are The Farmer's Dog Perks + Benefits

The Farmer's Dog Benefits Overview

Brand new dog-friendly office in Greenwich Village
Discount on TFD food for your pup!
Comprehensive Healthcare, Dental, and Vision
Unlimited vacation & sick days
Flexible work-from-home policy
Team outings, coffee always brewed fresh, and a strong snack game (avocado toast always)

Culture
Partners with Nonprofits
We love partnering with rescue organizations, adoption centers, and other organizations who are as passionate about dogs and dog people as we are.
Friends outside of work
Eat lunch together
Whether we're ordering in, going out, or bringing our own, we take lunch seriously.
Team owned deliverables
Group brainstorming sessions
We love a good offsite and have regular all-hands meetings led by the co-founders.
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Company Equity
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
More Jobs at The Farmer's Dog19 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Marketing
Operations
Product
Project Mgmt
Content
Marketing
new
New York
Data + Analytics
new
New York
Marketing
new
New York
Content
new
New York
Developer
new
New York
Operations
new
New York
Data + Analytics
new
New York
Design + UX
new
New York
HR
new
New York
Operations
new
New York
Data + Analytics
new
New York
Data + Analytics
new
New York
Design + UX
new
New York
Operations
new
New York
Data + Analytics
new
New York
Finance
new
New York