Outbound Revenue Operations Manager

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We’re looking for an Outbound Revenue Operations Manager to join our team. In this role, you’ll manage all technical aspects of Procore’s data-driven outbound strategy to ensure high value, high converting target leads are delivered to Sales and Marketing teams.  
Develop the plans for infrastructure build out and process management across multiple platforms including Lattice (our CDP), Salesforce, Marketo and other marketing technology systems.
  
Develop and execute plans across systems and teams.
Build cross-functional relationships to gain alignment across key stakeholders both internal to Procore and across third-party vendors.

Ensure sales and marketing processes align with our CDP instance and enhance as necessary.
 
This position will report to our Head of Outbound Revenue Operations and has the opportunity based in our Carpinteria, CA or Austin, TX offices or be primarily remote. We’re looking for someone to join our team immediately.

What you’ll do:

  • Manage and own the strategy, roadmap and support for Procore’s Customer Data Platform (CDP) instance including vendor management
  • Provide technical insight to architect our outbound ecosystem across systems including our CDP, Salesforce, Marketo, Outreach, Ad platforms and our internal data warehouse
  • Build our strategy to enhance technical aspects of the outbound strategy function for continuous process improvement
  • Evaluate enhancements across other sales and marketing technical systems to ensure seamless integration with our CDP
  • Analyze data, outcomes and collaborate with cross functional teams including Sales, Marketing, Data Engineering, Data Science and other functions across Revenue Operations to identify process improvements
  • Ensure accurate data is flowing into and out of marketing technology systems involved with the data-driven strategy
  • Establish and measure CDP quality metrics
  • In partnership with Sales, build and manage a target lead distribution process for Sales teams
  • Identify and evaluate potential third-party technology vendors to enhance data driven strategy success
  • Provide advice and guidance for segmentation and campaign buildout
  • Act as technical subject matter expert for our CDP instance for leadership and users

What we’re looking for:

  • 3+ years of experience in B2B Sales Operations or Marketing Operations
  • 3+ years experience architecting processes that span across marketing to sales to customer ecosystem at B2B companies
  • Strong understanding of B2B data sources used for revenue operations
  • Experience optimizing SMB to Enterprise B2B revenue motions using a data-driven approach
  • Strong analytical skills including an understanding of statistical evaluation techniques
  • Proven ability to communicate effectively across all levels of the organization, delivering complex concepts in clear, concise, and understandable terms
  • Ability to develop a strong partnership with business stakeholders across a wide variety of operational, functional, and technical disciplines
  • Advanced problem-solving and critical thinking skills

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore. 

We are an equal opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

Perks & Benefits

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: competitive health care plans, unlimited paid vacation, stock options, employee enrichment and development programs, and friends & family events.

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Location

521 FIFTH AVENUE, 22nd Street, New York, NY 10175

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