Patient Recruitment Operations, Senior Associate/Manager at TrialSpark

| Greater NYC Area
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The biggest bottleneck in bringing new treatments to patients is the clinical trial. On average, getting a drug through the trial process takes nearly a decade and frequently costs $1B+. And the problem is only getting worse.

TrialSpark is a new healthcare company that owns the end-to-end drug development process. Our proprietary technology allows us to integrate and improve clinical research for patients, providers, and sponsors, while executing clinical trials faster and cheaper.

Job Description

At TrialSpark, the Patient Recruitment group comprises several teams that are collectively responsible for developing and implementing strategies in order to enroll (and retain) patients faster, profitably, and with high quality. The Patient Recruitment Operations Senior Associate / Manager will be responsible for running point on day-to-day study execution, from the beginning of study start-up through the end of enrollment. In addition, they will help the team to optimize and scale its processes to work with more sponsors (companies who manufacture pharmaceuticals), sites, and patients.

Core Responsibilities will include:

  • Participate as a core member of the clinical study team, representing Patient Recruitment (for each TrialSpark study)
  • Develop and manage cross-functional project plans, including Marketing, Medical, Engineering, Business Intelligence (Data/Analytics), and other departments. Collaborate with stakeholders to achieve project milestones
  • Help proactively document and maintain recruitment-related risks, action items, decisions, issues, etc.
  • Support the training and management of TrialSpark’s Nurse Enrollment Specialists through coordination and regular check-ins. The nurses work with patients to assess their possible fit for a given clinical trial, then connect them with their local research site
  • Help develop reports on study progress, including enrollment and retention results, for internal and external stakeholders 
  • Own process improvement initiatives that help scale TrialSpark recruitment engine, for instance decreasing study-startup timelines and ultimately enabling the team to enroll studies faster

Relevant Experience

  • 3+ years of direct project management or operations experience
  • Healthcare or other complex, highly-regulated industry experience is a plus, but not required

This may be a good fit if you...

  • Love to create things from scratch and can operate effectively in fast-moving environments
  • Are an effective communicator and thrive in cross-functional roles
  • Are detail-oriented and thorough. You double and triple-check your work
  • Are organized, persistent and empathetic. You consistently follow-up on tasks and aren’t afraid to track down people you need to help solve problems
  • Are curious and proactively find ways to resolve issues before they arise
  • Are able to navigate ambiguity and shift direction when priorities change
  • Enjoy identifying and contributing to process improvements and knowledge management
  • Have an interest in gaining exposure to marketing and/or reimagining clinical research 

You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • PostgreSQLDatabases

Location

Our office is located in Manhattan, near the Empire State Building. The area is lively and has great food and transportation options!

An Insider's view of TrialSpark

What are some social events your company does?

We believe in healthy living! We organize regular team exercise classes as a company!

Frank Wu

Product Manager

How do you empower your team to be more creative?

We believe in presenting problems, not solutions, to the team. Our job is to align the team on company goals and issues, and allow the team to work creatively to solve them. We believe team autonomy fosters creativity and a healthier culture.

Linhao Zhang

CTO

What are TrialSpark Perks + Benefits

TrialSpark Benefits Overview

Trialspark is nothing without its employees, so they are well taken care of! We offer comprehensive benefits that span from insurance to 401ks, with added perks like a pet-friendly office. Come meet our office dog, Rosie!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
We have a monthly transportation subsidy!
Company Outings
Yearly retreat and holiday party, regular team events and outings!
Game Room
Super Smash Club every Friday!
Stocked Kitchen
Happy Hours
Pet Friendly
Come meet our office dog, Rosie!
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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