People & Places Coordinator

| Greater NYC Area
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Company Overview

Catalyst is the world’s most intuitive Customer Success Platform (CSP), and was built by an experienced group of industry leaders. Our software integrates with all of the tools that CS teams are already using to provide one centralized view of customer data. Customer Success Managers can subsequently take the right actions to prevent churn, increase product adoption, and align the entire organization on a unified workflow to manage customers throughout their journey. Catalyst helps organizations turn Customer Success into a company-wide mission. 


Position Overview

As Catalyst’s sole People & Places Coordinator and an early member of the People Team, you will have the opportunity to embody and influence our company culture & values in the workspace. You will report to the People and Places Manager from the New York office, responsible for all programs within Catalyst headquarters (and beyond!) that enhance office life, employee engagement, connectivity, and overall work experience. You’ll be a driving force in creating an in-person company environment that enables our employees to thrive & to do meaningful work!


What You’ll Do 

  • Manage a streamlined and positive workplace experience for employees by orchestrating office programs and ensuring daily office operations run smoothly in our NYC HQ 
  • Ensure our office is well-stocked and well-maintained (snacks galore!), managing vendor relationships and our office budget, and designing an office environment that’s comfortable, beautiful, and delicious
  • Support the People & Places Manager in executing and fulfilling employee engagement tasks that complement an overarching culture strategy, including anniversary & birthday gifts, milestone gifts, employee swag, and care packages 
  • Coordinate onboarding for all employees, including scheduling onboarding schedules for new hires and hiring managers
  • Execute calendar coordination for all interview loops, ensuring that candidates feel supported and engaged from their first interview through the offer stage
  • Maintain our applicant tracking system, Greenhouse, confirming it is up-to-date and accurately reflects where each candidate is within their respective process


What You’ll Need

  • Must be able to work onsite in our New York office on a day-to-day basis
  • 1-2+ years of relevant experience, ideally within an early-stage, growth-oriented company
  • Comfort with the ambiguity of changing priorities, and the flexibility to embrace new ideas within a fast-paced environment   
  • Demonstrated ability to autonomously manage multiple assignments at once, while meeting deadlines, staying within budget, and analyzing impact
  • Desire to have a highly visible role within the company’s headquarters, and to be a champion for all things facilities!
  • A passion for all things people — you like people, and people like you. You're comfortable talking with folks from all walks of life and have a can-do attitude that encourages people to seek help and support 


Why You’ll Love Working Here!

  • Highly competitive compensation package, including equity - everyone has a stake in our growth
  • Comprehensive benefits, including up to 100% paid medical, dental, & vision insurance coverage for you & your loved ones
  • Open vacation policy, encouraging you to take the time you need - we trust you to strike the right work/life balance
  • Annual education stipend, to ensure that you're continuously expanding your skill set
  • Monthly wellness stipend, to ensure that you’re taking care of both your physical & mental health
  • Monthly remote team-building events, including game nights, trivia, cooking/mixology classes, and more!


Catalyst is an equal opportunity employer, meaning that we do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.

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Location

Catalyst's office is conveniently located in the heart of Chelsea. However, we also believe that the future of work is distributed, and we provide employees with the flexibility to work from wherever they are most comfortable (within either the US or Canada).

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