Principal Enterprise Architect
Yext (NYSE: YEXT) is building the next big thing in AI search, and the next big thing is answers.
With the explosion of information and data online, search has never been more important. However, while the world of consumer search has innovated over time, enterprise search has not. In fact, the majority of enterprise search is powered by outdated keyword technology that only scans for keywords and delivers a list of hyperlinks rather than actually answering questions. Yext, the AI Search Company, offers a modern, AI-powered Answers Platform that understands natural language so that when people ask questions about a business online they get direct answers – not links.
We have a big, audacious mission to transform the enterprise with AI search. To achieve that, we need bright minds and diverse perspectives to join our growing company and help us continue to disrupt an industry. Does this sound like you?
The Principal Enterprise Solutions Architect will lead and facilitate the efforts to determine the selection, organization, and integration of software technology components required to support the current and emerging business capability needs of the enterprise. This position will be focused on enabling the architecture for Go To Market capabilities including account management, trial management, opportunity and quote management, pricing, contracting, commissions, marketing and customer service. This position will provide oversight and guidance for the application development community responsible for developing and maintaining Yext’s internal software assets, vendor/partner resources, and will interface with all functions and levels within the Yext enterprise in order to set standards and direction for Yext’s application landscape. Ideal candidates will have a deep understanding of technology, applications, industry best practices, business processes and architectural patterns to drive business and IT transformation initiatives that meet Yext’s enterprise objectives. This role will report to the Director of Enterprise Architecture and Shared Services.
What You'll Do
- Lead key aspects and supporting the execution of multi-year strategies, projects, and ensure adherence to technology standards and best practices
- Analyze and evaluate cloud solutions and set standards for both adoption and usage patterns, specifically for GTM systems. Expand to Finance as the role evolves.
- Partner with the functional IT teams (i.e. applications and operations) to ensure that solutions align to reference architecture model and technology strategy.
- Review technology-related investment proposals and verify accurate application solution estimates are provided, proposals are consistent with software architectural guidelines/standards, and potential risks have been identified.
- Lead cross-functional teams on software and application technology selection, design considerations, evaluation criteria, due diligence requirements, proofs of concept and any other related software technology selection and adoption techniques.
- Facilitate project/vendor workshops and meetings related to new tool evaluations, application development architecture and technology.
What You Have
- Bachelor’s Degree in Information Technology or related field of study.
- 5+ years of lead experience in the architecture or application space, with a track record of increasing responsibilities.
- Good team player with excellent communication skills that is able to influence stakeholders to move in the right direction
- Strong understanding of front office capabilities including account management, trial management, opportunity and quote management, pricing, contracting, commissions, and customer service.
- Experience with front office systems including CRM, CPQ, CLM, ICM, PRM and customer success tools.
- Strong preference for experience with the Salesforce Platform including Sales Cloud and Service Cloud.
- Experience with Finance and HR systems is a plus but not required.
- Experience as a technical lead for a key GTM technology implementations is a plus
- Proven experience providing oversight for multiple, concurrent IT software development deliverables.
- Proven experience managing the evaluation, selection, delivery and performance of new technology solution providers and offerings.
- Thorough understanding of modern application development frameworks.
- Demonstrated understanding and familiarity with standard IT process and application development methodologies.
- Proven experience leveraging and adopting software technology design standards, processes, methodologies, tools, and maturity models.
- Knowledge of industry trends, market forces, regulatory environment and business strategy; must be able to translate business strategy into architecture requirements.
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Yext is committed to building an inclusive and diverse culture where every person is seen, heard and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.