Professional Services Manager - Public Sector

| Remote
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We’re Ushering in a New Era of Data Participation. Interested?

Collibrians are building a new way for all data users to have access to trustworthy data so they can make appropriate data-driven decisions. We have modeled the Collibra platform after the best collaborative digital communities to be flexible, transparent, and human. We’ve replaced rigid rules with open collaboration. The result is data governance that’s second nature, from day one.  If you’re interested in joining the team, look no further.

How you'll make an impact at Collibra:

As our Professional Services Manager, Public Sector you will be responsible for all aspects of the growth and delivery of Collibra's Public Sector Professional Services business.  You will have an integral position within Collibra, working closely with Sales, Support, Product Management, and Customer Success to ensure successful delivery of the Collibra Product Portfolio to our customers. 

A day in the life of a Professional Services Manager at Collibra: 

Your responsibilities will be divided into 3 main categories: 

Sales & Marketing

  • Support sales team in all aspects of services business development activities
  • Scope engagements and write statements of work (SOW)
  • Negotiate rates with customers and partners

  • Complete partner subcontract agreements

  • Sustain services bookings and revenue forecasts against quota
  • Introduce and engage partners with customers

  • Proactively meet with customers to identify service needs & gaps

Practice Development

  • Assist with the definition of standard service offerings

  • Assist with the development of standard service delivery materials, templates, etc.
  • Ensure services use cases are well defined for sold engagements
  • Lead internal knowledge transfer sessions prior to starting engagements
  • Maintain document storage and handling standards (SOWs, deliverables, change requests, etc)
  • Ensure timecards are in and accounted for on a weekly basis

Team Development

  • Recruit and interview new consultants

  • On-board and train new consultants
  • Create and execute a plan for continual skill and professional development

  • Maintain skills matrix for all team members
  • Manage career development for team members


 

Experience Levels: 

You have…

  • Experienced professional with 7-10 years relevant industry (Public Sector) expertise
  • A Bachelor’s degree or higher
  • Ability to drive effective and influencing conversations at the C-level; facilitate difficult discussions and adept at handling objections
  • Able to articulate the importance and value of Governance to Business and IT executives
  • Experience building services teams
  • Experience working with data governance focused partners in the Public Sector
  • Experience scoping, writing and negotiating SOWs
  • Experience carrying and achieving quota
  • A proven and successful track record of working within a Professional Services Manager capacity in a fast growing, rapidly changing environment
  • Excellent written and verbal communication skills
  • The desire to continuously innovate and improve
  • The ability to work in a non-traditional office environment using virtual teaming and working remotely
  • Ability and willingness to travel
  • Qualification for this job is contingent upon acceptable results from a background check as well the ability to obtain U.S. government security clearance(s) that may be required for this role
  • U.S. citizenship (U.S. born or naturalized; no dual citizenship) required
  • Location: DC or MD Or VA  
Why you want us:  We offer...
  • A friendly and rapidly growing environment where your input will be valued and your growth fostered
  • Ongoing opportunities to collaborate with fellow Collibrians globally for team meetings, trainings, and conferences
  • Flexible hours- quality > quantity
  • A state-of-the-art laptop
  • And of course, a competitive salary with a strong benefits package
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • HibernateLibraries
    • SparkLibraries
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • Neo4jDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • PendoAnalytics
    • InVisionDesign
    • SketchDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • Salesforce CPQCRM
    • Callidus CRM
    • PS Enterprise CRM
    • Oracle EloquaLead Gen
    • EngagioLead Gen

Location

FiDi’s rich history is the perfect backdrop to keep us humble without stifling the innovation that our new office inspires. And commuting is a breeze!

An Insider's view of Collibra

What’s the vibe like in the office?

There are a lot of options for when I want to be “distracted” from my work. The office has an amazing mix of personalities that blend together very well. It’s great to have exposure to the individuals who started this company, as well as the rest of the c-suite employees. The office is collaborative so it feels like your opinion actually matters.

Akil

Sales Development Representative

How do you collaborate with other teams in the company?

Cross-team collaboration within Collibra is integral to my position. As an FP&A Analyst, I act as a financial advisor to co-workers across different teams to ensure business decisions and their corresponding impacts help achieve not just Collibra’s business goals, but Collibra’s financial goals as well.

Billy

FP&A Analyst

How has your career grown since starting at the company?

Back in the summer of 2016, I started working at Collibra as an SDR. Fast-forward just two years, and not only have I had the opportunity to create a new account executive role, but I'm now the global sales leader for that team! Collibra is growing fast and there are loads of exciting opportunities available to those who want to work for it.

Jonelle

Manager, Junior Account Executives

What makes someone successful on your team?

The customer advisory management team looks for people who are determined to drive value for our customers. They’re people who build strong relationships, identify challenges, and love to find solutions. It’s why our customers love us!

Alexis

Manager, Customer Advisory Management

What are Collibra Perks + Benefits

Collibra Benefits Overview

We strive to provide all Collibrians competitive and cost-efficient benefits that are aligned to our company values. As a high-growth company, our goal is to offer flexibility and choice with our benefit programs to support the evolving needs of our changing workforce.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
We provide bi-monthly lunch following our all-hands meetings.
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
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