Professional Services Manager - Public Sector
We’re Ushering in a New Era of Data Participation. Interested?
Collibrians are building a new way for all data users to have access to trustworthy data so they can make appropriate data-driven decisions. We have modeled the Collibra platform after the best collaborative digital communities to be flexible, transparent, and human. We’ve replaced rigid rules with open collaboration. The result is data governance that’s second nature, from day one. If you’re interested in joining the team, look no further.
How you'll make an impact at Collibra:
As our Professional Services Manager, Public Sector you will be responsible for all aspects of the growth and delivery of Collibra's Public Sector Professional Services business. You will have an integral position within Collibra, working closely with Sales, Support, Product Management, and Customer Success to ensure successful delivery of the Collibra Product Portfolio to our customers.
A day in the life of a Professional Services Manager at Collibra:
Your responsibilities will be divided into 3 main categories:
Sales & Marketing
- Support sales team in all aspects of services business development activities
- Scope engagements and write statements of work (SOW)
- Negotiate rates with customers and partners
- Complete partner subcontract agreements
- Sustain services bookings and revenue forecasts against quota
- Introduce and engage partners with customers
- Proactively meet with customers to identify service needs & gaps
Practice Development
- Assist with the definition of standard service offerings
- Assist with the development of standard service delivery materials, templates, etc.
- Ensure services use cases are well defined for sold engagements
- Lead internal knowledge transfer sessions prior to starting engagements
- Maintain document storage and handling standards (SOWs, deliverables, change requests, etc)
- Ensure timecards are in and accounted for on a weekly basis
Team Development
- Recruit and interview new consultants
- On-board and train new consultants
- Create and execute a plan for continual skill and professional development
- Maintain skills matrix for all team members
- Manage career development for team members
Experience Levels:
You have…
- Experienced professional with 7-10 years relevant industry (Public Sector) expertise
- A Bachelor’s degree or higher
- Ability to drive effective and influencing conversations at the C-level; facilitate difficult discussions and adept at handling objections
- Able to articulate the importance and value of Governance to Business and IT executives
- Experience building services teams
- Experience working with data governance focused partners in the Public Sector
- Experience scoping, writing and negotiating SOWs
- Experience carrying and achieving quota
- A proven and successful track record of working within a Professional Services Manager capacity in a fast growing, rapidly changing environment
- Excellent written and verbal communication skills
- The desire to continuously innovate and improve
- The ability to work in a non-traditional office environment using virtual teaming and working remotely
- Ability and willingness to travel
- Qualification for this job is contingent upon acceptable results from a background check as well the ability to obtain U.S. government security clearance(s) that may be required for this role
- U.S. citizenship (U.S. born or naturalized; no dual citizenship) required
- Location: DC or MD Or VA
Why you want us: We offer...
- A friendly and rapidly growing environment where your input will be valued and your growth fostered
- Ongoing opportunities to collaborate with fellow Collibrians globally for team meetings, trainings, and conferences
- Flexible hours- quality > quantity
- A state-of-the-art laptop
- And of course, a competitive salary with a strong benefits package