The Ready To Serve Project Manager for Bread Operations works with all areas of the business to manage the operations workstreams within functional and enterprise level projects from conception to implementation. The Ready To Serve Manager manages client, partner, and/or internal cross functional teams responsible for delivering defined project outcomes on time and within quality and budget specifications. The Ready To Serve Manager plans, organizes, monitors and leads the delivery of two or more projects at a time to meet defined requirements. Reporting directly to a Director of Operations, they have the responsibility to define, plan, lead, and support projects as assigned. 

Essential Job Functions 

• Project Management – Defines and creates the project charter, scope and project plan for projects or implementations and drives the overall project progress and quality of the delivery.  Manages project and cross-project dependencies. Drives the day-to-day management of the project efforts while adhering to standards and sponsor expectations. Manages the timeline, scope, budget, and requirements to meet the project expectations. Partners with project team members and stakeholders to identify and mitigate risks and issues. Effectively and appropriately escalates issues to limit impact of issues on project delivery. Works with project stakeholders to ensure business as usual plans are defined for post-project deployment. Organizes work into manageable and logical groups by creating a work breakdown structure and determines an effective approach to complete the work through collaboration with the project team. Works effectively as a special project lead for various initiatives and ad hoc projects as needed.
• Coaching and Mentoring – Coaches project team members to clarify assignments and deliverables. Mentors less experienced project managers, and/or project team members, on Alliance Data/Bread project management standards and business practices.
• Relationship Management – Manages the relationship with project stakeholders including internal and external clients and partners, ensuring awareness of progress and issues in order to manage expectations. Uses problem-solving, critical thinking and independent thinking skills to overcome challenges and resolve issues and problems. Identifies and works to resolve conflicts, seeking assistance as necessary, to ensure team works well together to successfully deliver the project.  

Must Have:

• Three or more years Project management experience following standard methodology or process in operations or information technology

Nice to Have:

• Bachelor’s Degree in Business, Computer Science, or other related field preferred
• PMP Preferred
• Five or more years Project management experience following standard methodology or process in financial services, information technology, the credit card industry, or the fintech startup environment