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Quality Review Specialist

| Greater NYC Area

About the company

At Covera Health, we have proven that advanced data science can prevent serious misdiagnoses which result in poor outcomes for patients and increased costs for payers. Using our proprietary framework, we help patients recover better, faster, and more affordably. Today, we are working with some of the largest healthcare payers in the country to potentially impact millions of patient lives. We are passionate about improving healthcare for every patient. 

 

About the role

We are looking for a talented Quality Review Specialist to join us in our commitment to improve the quality of care for patients in every community across the nation. As a Quality Review Specialist at Covera Health, you will support the development and implementation of the provider quality review process. Our program is anchored in directing patients to the highest quality care, and your review process enables us to deliver on that mission. 

You will be expected to:

  • Support process definition of the quality review process by documenting workflows, standard operating procedures, and other process documentation 
  • Provide project management support to manage the plan and system across the portfolio of providers by creating and maintaining project plans, tracking mechanisms, and status documentation
  • Develop a deep understanding of radiology and radiology practice management, including procedures, equipment, and systems 
  • Contact and guide providers through the information collection and review process
  • Serve as liaison with vendors and partners who support the quality review process
  • Promote positive relations with providers and vendors throughout the process by exhibiting exceptional customer service at all times
  • Catalog and store physical data assets
  • Identify and assist in the resolution of technical and operational issues internally and externally

Requirements

  • BA or BS required
  • 1-2 years with experience collecting data and asset materials related to healthcare/medical/radiology practices, preferred
  • Project management and vendor/client management experience preferred
  • Strong problem-solving skills and attention to detail
  • Strong organizational skills with ability to manage multiple concurrent tasks/projects
  • Strong written and oral communication to provide excellent customer service and collaborate in a team environment
  • Strong personal time management skills including the ability to manage multiple projects and meet deadlines

Benefits

You will be a full-time employee with competitive salary, stock options, and great benefits. These benefits include medical, dental, and vision insurance (with premiums fully covered), FSA, pre-tax commuter benefits, flexible paid time off, and a comfortable office space filled with a variety of quality snacks and beverages. Most importantly, you’ll get to know each of us and we love to work together to find solutions. We are a smart, fun, focused, and unique team of people who are truly passionate about changing healthcare for the better!

 

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Location

Located two blocks away from Grand Central Station with wonderful restaurants, casual and quick or cultural and delicious, this nabe has it all!

An Insider's view of Covera Health

What's something quirky about your company?

When we were thinking of how to design informative town halls we felt it was important to make it creative and fun. At the first one we ever had at 15 people, our presenters jogged out to Eye of the Tiger- since then it's evolved to include catering, decorations, and even costumes! It's become a highlight of the month that everyone looks forward to

Kellianne Buschinski

Director of People & Ops

How do you empower your team to be more creative?

When working on a project with my team, I try not to be too prescriptive with exactly how I think we should solve a problem. I’ve found that when people have the freedom to come up with their own ideas, their solutions and work products are often better than what I was originally imagining, which leads to better results for our entire team!

Sarah Oddo

Director of Operations & Strategy

What are Covera Health Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
100% Premium Coverage
Retirement & Stock Options Benefits
401(K)
Company Equity
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Happy hours are hosted On occasion .
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