Real Estate Operations Manager

| Greater NYC Area

The Manager of Real Estate Operations will play a key role in scaling up the business. S/he will drive strategic initiatives that help Knotel increase revenue, improve efficiency, and scale operational excellence. S/he will work closely with leaders from other teams to develop and implement cross-functional projects that collectively further Knotel’s reputation as an essential disruptor of commercial real estate. Knotel’s team embraces curiosity, integrity, hospitality and tenacious problem-solving, and the Manager of Real Estate Operations will contribute to this culture while pushing us to innovate and do our best work.

What You’ll Do

  • Identify priorities and gaps within the organization and create and implement solutions
  • Work with business units to develop strategies and execute on plans to drive long term profitability
  • Manage cross-functional projects to expand internal capabilities to deliver a high value-add and outstanding agile office product
  • Drive the development, implementation and revisions of standards and processes to continually improve Knotel’s product
  • Support the launch of real estate, design & construction and asset management operations in Knotel’s expansion markets as need
  • Work closely with the Product team to develop technology and tools to support our teams in HQ and markets
  • Develop dashboards for reporting on key consolidated operating and financial metrics
  • Train business units on new processes in HQ and globally

Who You Are

You’re a self-starter who loves learn everything about a business but can also dive deep into specific subjects as needed. You’re highly analytical, process oriented, and a systems driven thinker with a relentless focus on scale and continuous improvement. You are able to make effective and persuasive presentations on complex topics and have the ability to motivate and negotiate effectively with stakeholders across the company to take desired actions. You’re an expert project manager with the ability to manage competing priorities and multiple projects simultaneously, yet highly adaptable to an ever-evolving and ambiguous situation. You also have the following:

  • 5-7 years CRE transaction experience
  • A strong quantitative background, coupled with attention to detail
  • Proficiency with Excel, Google Docs, and other technology solutions for streamlining business processes
  • Strong communication and interpersonal skills
  • Experience with the full lifecycle of real estate, preferred but not required
Read Full Job Description

Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • ReactLibraries
    • ApolloLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • GraphQLFrameworks
    • Next.jsFrameworks
    • React NativeFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • MixpanelAnalytics
    • SnowplowAnalytics
    • LookerAnalytics
    • BalsamiqDesign
    • InVisionDesign
    • SketchDesign
    • AbstractDesign
    • JIRAManagement

Location

We recently moved to a spacious location in Times Sq. It's super accessible, filled with natural light, and has great food, drink, and entertainment.

An Insider's view of Knotel

What are some social events your company does?

Knotel encourages its employees to socialize during the workday, but also provides fun events and opportunities outside of work for everyone to enjoy. We love hosting themed happy hours, and there's always a Knotel intramural sport you can join. Right now we're preparing for our summer retreat at a local summer camp–hilarious photos to come!

Rebecca

People Operations Associate

What projects are you most excited about?

Where do I start? Knotel has many incredible teams working on projects from increasing the agility and modularity of our spaces to improving the quality and diversity of our product line to meet the needs of our growing roster of corporate customers. My favorite thing about Knotel is that every employee has ownership of projects big and small.

Charlie

Platform Manager, Real Estate & Business Development

How has your career grown since starting at the company?

Knotel's rapid expansion has provided me with a very dynamic work environment. Over the last year, new projects and new roles have created pathways to grow within the company. I'm constantly challenged to own my role as it evolves, and I'm encouraged to build new skills. This has and will continue to be invaluable to my career as a Project Manager.

Jordan

Project Manager

How do your team's ideas influence the company's direction?

The Workshops team has the unique opportunity to explore how to make the Knotel membership more valuable through new ventures and products. In partnership with the expertise within each vertical of the company, we are able to test, learn, launch and scale new ventures and products that build on the Knotel core offering.

Roshni

Manager, Workshops

How would you describe the company’s work-life balance?

I really love my work and I enjoy being with my team, so work doesn’t feel like work. However, no matter how much I love producing results, my family comes first. Knotel has been incredibly accepting of my wonky schedule so that I can get quality time with my family. So my work and life are perfectly balanced here.

Sanjiv

VP of Product

What are Knotel Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
We offer competitive discounts at a number of NYC gyms and fitness clubs, as well as Knotel-sponsored boot camp and yoga classes!
Retirement & Stock Options Benefits
401(K)
We offer an individual contribution 401k plan so you can save directly from every paycheck.
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We offer 16 weeks of paid parental leave for both primary and secondary caregivers.
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Employees are encouraged to get away for refreshment and inspiration!
Paid Volunteer Time
Every year, Knotel hosts a "Week of Service". Employees are encouraged to take advantage of volunteer opportunities.
Perks & Discounts
Casual Dress
Our office has a relaxed dress code--be comfortable and be yourself.
Commuter Benefits
Company Outings
Knotel hosts happy hours every other week, with company-wide dinners every quarter. We celebrate with holiday parties and an annual company retreat for all employees.
Stocked Kitchen
Our kitchen is stocked with unlimited snacks and beverages to keep our team nourished throughout the day.
Some Meals Provided
We have weekly company-wide catered lunches that are completely technology-free. This allows time for our employees to spend time enjoying each other during the work day!
Happy Hours
Knotel hosts happy hours for employees, friends, and guests every other week. The more, the merrier!
Pet Friendly
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