Receptionist

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Help shape the future of how people experience the digital world. You’ll be at the forefront of an exciting shift in how companies use mobile data to attract, authenticate and engage their customers. And you’ll be doing it all from our open-concept NoMad office stocked with plenty of snack, a gourmet coffee machine and a fridge full of cold brews and vino for our team to enjoy.

We’re actively looking to add exceptional people to our team who align with how we envision ourselves culturally and professionally. As a lens to how outsiders see Payfone, you will represent a team of people who love what they do and who they work with.

POSITION SUMMARY

We’re looking for someone to be the first point of contact for our growing office. This role will be a mix of receptionist, executive assistant and office support. The person in this role is generally the first person that people meet when they come into the office. As such, someone who enjoys engaging with new people is ideal. You will interface with people of all levels – from the handymen who work in our office building to venture capitalists who serve on our Board of Directors. We are a fast-growing fintech company and there is plenty of opportunity to learn our business as we grow the company.

RESPONSIBILITIES

As a member of the Finance & Admin team, the Receptionist will:

  • Provide administrative support to the CEO including arranging his travel, managing his calendar and reconciling his expenses.
  • Answer telephones and direct calls, greet office guests and provide refreshments for meetings.
  • Regularly check inventory of office supplies and kitchen snacks, purchase supplies and restock as needed.
  • Provide administrative support for office events and client meetings from ordering catering to setting up audio and visuals for video conferences.
  • Maintain tidiness of shared office spaces – kitchen, refrigerators, conference rooms.
  • Manage relationships with building management and outside vendors.
  • Assist Finance and Admin team as necessary.

EDUCATION & EXPERIENCE

  • Some experience in office management or executive assistance is helpful.
  • Must be comfortable in a small office in a fast-paced environment.
  • Must work well under pressure.
  • Ability to anticipate and address relevant tasks without prompting.
  • Ability to manage multiple tasks and able to adjust to shifting priorities.

COMPENSATION

A compensation package composed of a base salary and equity component will be structured to attract a uniquely qualified candidate. Excellent health benefits are included.

ABOUT PAYFONE

In today’s business world, a few bad actors can force businesses to treat all customers with suspicion. This leads to client and employee frustration, higher operating costs and lower revenue.

Payfone delivers seamless, non-intrusive verification using each mobile phone’s inherent identity to provide top-tier protection for businesses and their customers.

Remove friction and drive user engagement with Payfone Instant Trust. It’s the best way to enhance the customer experience while lowering risk, friction and fraud.

This position description should not be considered the final description of the position. It should be assumed that we would, to some extent, structure responsibilities in accordance with the successful candidate’s capabilities and changing business conditions.

Payfone is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics.

No employment sponsorship will be provided.

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Technology we use

  • Engineering
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • AsteriskLanguages
    • LuigiLanguages
    • ReactLibraries
    • SpringFrameworks
    • AsteriskFrameworks
    • MySQLDatabases
    • Dynamo DBDatabases
    • SalesforceCRM

Location

Our teams are currently working remotely at the moment for both our Denver and New York locations.

An Insider's view of Prove

What are some social events your company does?

Being on the operational side of an organization that puts employees first is amazing. We have a very collaborative culture which allows for team off-sites, cross functional and team building events globally. My mission is to make our Provers lives easier and more fun, that is what "the Prove Culture" means to me.

Luis

Operations Manager

What's the biggest problem your team is solving?

One larger problem my team and I have been working on is closing the gap in communications with Legal and Revenue. We’re doing this by launching a new contract repository that can integrate with Salesforce and track contracts in negotiation. I anticipate that this will make it easier to stay on the same page, viewing updates in one succinct spot.

Wendy

Paralegal

What are some things you learned at the company?

I've learned how to ask for help, take risks, and lead with confidence. Prove's culture has given me the space to be creative and able to chart my own path.

Ken

Product Marketing Manager

How do you empower your team to be more creative?

I conduct weekly one-on-ones with everyone on my team. I always ask about how we can be more effective as a team/organization. I want them to feel that they have a voice and input in how we can be efficient.

Michele

Vice President of Sales

What’s the vibe like in the office?

While I primarily work remotely, I always feel welcomed and a part of the team as soon as I step into the office. The space is sunny and bright, the atmosphere is relaxed, and colleagues are collaborative. I know if I've made the trip, I'm in for a productive (and fun!) day. The well-stocked kitchen and occasional catered lunch don't hurt either!

Danielle

Customer Success Manager

What are Prove Perks + Benefits

Prove Benefits Overview

Prove is proud to be an organization that keeps people safe and secure not only digitally with our solutions, but also internally with how we support and care for our employees. We offer a wide range of compensation & benefits programs that support Provers and their loved ones.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Quarterly engagement surveys
Hybrid work model
In-person revenue kickoff
President's club
Diversity
Highly diverse management team
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Prove employees can contribute up to $2700 annually to their FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Discount through Fetch
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Prove provides employees with a 401(k) matching plan managed by Principal.
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Dependent Care FSA
Generous parental leave
Family medical leave
Fertility benefits
Through insurance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Grubhub credit when in office
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Through Gympass or Wellbeing Reimbursement
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Virtual coaching services

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