Receptionist at Major League Baseball

| Greater NYC Area
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Serve as first point of contact for visitors and callers to MLB offices. Provide efficient, courteous and personalized service that positively affects the users call/visit experience. Provides general administrative support to the Facility and Office Operations Department.

RESPONSIBILITIES

  • Operate high volume console to receive, screen and redirect calls.
  • Utilize automated software system to schedule and confirm visitor appointments.
  • Greet guests, visitors and job applicants, and announce their arrival.
  • Answer and refer incoming inquiries to appropriate department(s).
  • Enter large group meeting attendee lists into MyKastle building security system.
  • Use automated conference room booking system to reserve rooms. Monitor bookings daily to suggest potential adjustments needed to the schedule.
  • Assists with mail delivery, sorting and mail room monitoring duties.
  • Provides general administrative support (filing, invoices, labels, copying) to the department.
  • Oversees conference room inventory for kitchen accoutrements.
  • Performs related duties as required.

Requirements

  • Some college and a minimum of two years of experience in a reception or administrative role.
  • Experience operating high volume, multi-line/directory phone system.
  • Professional demeanor with strong interpersonal and verbal communication skills.
  • Excellent customer service aptitude.
  • Ability to work independently or as part of a team.
  • Strong attention to detail.
  • Ability to sit for long periods of time.
  • Excellent computer aptitude, including strong working knowledge of MS Office Suite (MS Word, Excel and PowerPoint).
  • Working knowledge of conference room software, Condeco strong preferred.
  • Ability to work overtime as needed.
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • SpringFrameworks
    • TensorFlowFrameworks
    • PostgreSQLDatabases
    • RedisDatabases

Location

Located in midtown west Manhattan across from Radio City Music Hall provides easy commuter access. Great restaurants in heart of NYC, let's go!

What are Major League Baseball Perks + Benefits

Major League Baseball Benefits Overview

We know that our employees' performance is directly related the environment that they're in. That's why at MLB, we provide exceptional Medical, Dental and Vision Coverage - premiums 100 percent employer covered - so you can focus on being your best.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Vision plan has only a $10 co-pay for annual eye exams and maximum out of pocket cost of $25 for glasses and/or contact lens.
Health Insurance Benefits
Health insurance policy covers 100% of premiums, with no deductible and minimum co-pays when in-network.
Life Insurance
Life insurance is equal to 3 times an employee's annual salary. Premiums 100% employer covered.
Retirement & Stock Options Benefits
401(K)
Automatic annual employer contribution to 401(k)!
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 4 weeks of parental leave for the primary caretaker.
Family Medical Leave
Company sponsored family events
We often sponsor family oriented events!
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
We typically host company outings Quarterly.
Stocked Kitchen
Happy Hours
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes Career mentoring.
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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