Renewals Specialist - Remote

| Greater NYC Area
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We're ushering in the era of Data Intelligence. 

We’re shaping the way companies manage data by helping customers connect the right data, insights, and algorithms for all Data Citizens. When everyone across the organization is enabled with data, true transformation can take place. We are building a team of exceptional people to help us deliver on that promise. If you are interested in a career at the leading edge of technology, we look forward to hearing from you.

How you'll make an impact at Collibra: 

The Renewals Specialist is an individual contributor on a high performing team consistently delivering market leading, SaaS renewal rates. In this role, you will be responsible for renewal pricing & deal structuring, renewal tracking, negotiations and order management. This role will be cross-functional, supporting Collibra’s Customer Advisory Managers (CAMs), Sales, Order Operations, Legal and Finance organizations. Success in the role requires a team approach mentality, ability to work across organizations with disparate needs, creativity and original thinking to secure best-in-class renewal rates. This position requires a strong knowledge of systems and process selling, the ability to manage and close large volumes of renewal opportunities.

A day in the life of a Renewals Specialist at Collibra: 
  • Partner with & support CAMs and Sales with closing renewals in a timely manner
  • Provide guidance on renewal strategy to maximize value based renewal pricing 
  • Prepare renewal quotes and Verify contracts, review terms and conditions
  • Work closely with Finance and Legal teams to ensure all contracts are accurate and in-line with corporate policies. 
  • Complete renewal lifecycle management including order creation and submission, forecasting, quoting, agreement negotiations and obtaining signed paperwork as required.
  • Respond to questions from customers, CAMs and sales reps on any aspect of a renewal
  • Prepare monthly reports outlining renewal metrics
  • Partner with other renewal and sales team members as appropriate to assist with successful completion of renewal
  • Negotiate and bring to successful closure renewals for assigned customers
  • Cultivating relationships with renewal customers to ensure renewal will successfully close.
  • Communicating with renewing customers to ensure the status of renewal and verify connection with the right stakeholder.
  • Using proven negotiation skills to close all assigned opportunities, with the ability to upsell additional revenue opportunities.
  • Analyzing customer renewal data and current renewal agreements to determine retention and uplift strategy.
  • Developing a strong understanding of the product offering.
  • Achieving and Exceeding assigned renewal goals and metrics.
 You have:
  • Minimum of 3+ years’ experience in renewals, sales operations, account management in high growth SaaS technology environments is required
  • 4 year degree preferred
  • Experience negotiating contracts and working with SaaS renewals is required
  • Proven track record of success in managing high-volume renewals in accounts
  • Ability to analyze issues, problem solve, make decisions or escalate for help
  • Proactive, creative, entrepreneurial and results oriented
  • Strong communication skills , both verbal and written. 
  • Proficiency with, Gainsight and Configure Price Quote (CPQ) applications is required
  • Team player: experience working across functions to deliver customer /client facing quotes/proposals
  • Experience performing data analysis, modeling, and/or financial analysis to support or drive business outcomes
  • Proven experience with forecasting and achieving or exceeding quota targets
  • Ability to present and engage with cross-functional teams and executive management
  • Prioritize requests based on importance and timing for key decision making or events
  • Manage a renewal pipeline and forecast renewal rates on a monthly and quarterly cadence
  • Ability to acquire a thorough understanding of corporate goals and objectives and the effect they have on renewal rates

Why you want us: We offer...
  • A friendly and rapidly growing environment where your input will be valued and your growth fostered
  • Ongoing opportunities to collaborate with fellow Collibrians globally for team meetings, trainings, and conferences
  • Flexible hours- quality > quantity
  • A state-of-the-art laptop 
  • And of course, a competitive salary with a strong benefits package

*At Collibra, we’re focused on building a world-class company and culture, and that starts with the people we hire. We take pride in being an equal opportunity employer. Collibra considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.*

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FiDi’s rich history is the perfect backdrop to keep us humble without stifling the innovation that our new office inspires. And commuting is a breeze!

An Insider's view of Collibra

What’s the vibe like in the office?

There are a lot of options for when I want to be “distracted” from my work. The office has an amazing mix of personalities that blend together very well. It’s great to have exposure to the individuals who started this company, as well as the rest of the c-suite employees. The office is collaborative so it feels like your opinion actually matters.


Sales Development Representative

How do you collaborate with other teams in the company?

Cross-team collaboration within Collibra is integral to my position. As an FP&A Analyst, I act as a financial advisor to co-workers across different teams to ensure business decisions and their corresponding impacts help achieve not just Collibra’s business goals, but Collibra’s financial goals as well.


FP&A Analyst

How has your career grown since starting at the company?

Back in the summer of 2016, I started working at Collibra as an SDR. Fast-forward just two years, and not only have I had the opportunity to create a new account executive role, but I'm now the global sales leader for that team! Collibra is growing fast and there are loads of exciting opportunities available to those who want to work for it.


Manager, Junior Account Executives

What makes someone successful on your team?

The customer advisory management team looks for people who are determined to drive value for our customers. They’re people who build strong relationships, identify challenges, and love to find solutions. It’s why our customers love us!


Manager, Customer Advisory Management

What are Collibra Perks + Benefits

Volunteer in Local Community
Friends Outside of Work
Eat Lunch Together
Intracompany Committees
Open Door Policy
Group Brainstorming Sessions
Open Office Floor Plan
Unconscious Bias Training
Mean Gender Pay Gap Below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Company-Sponsored Family Events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
We provide bi-monthly lunch following our all-hands meetings.
Happy Hours
Happy hours are hosted Once per month.
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and Learns
Cross Functional Training Encouraged
Promote from Within
Online Course Subscriptions Available
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