HUMAN
We protect the integrity of the internet by disrupting the economics of cybercrime.
New York, NY

Revenue Operations Manager at HUMAN

| Greater NYC Area
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At HUMAN, we are all about keeping it human. We are a cybersecurity company that protects enterprises from bot attacks to keep digital experiences human. We have the most advanced Human Verification Engine that protects applications, APIs, and digital media from bot attacks, preventing losses and improving the digital experience for real humans. Today, we verify the humanity of more than 10 trillion interactions per week for some of the largest enterprises and platforms across the internet.

Founded in 2012 in a Brooklyn sci-fi bookstore, our Human Verification Engine protects enterprises from the sophisticated bots that threaten them. It’s an ongoing war that we fight passionately every day. Join our mission to stop bots, disrupt the economics of cybercrime, and keep it human.

Our Revenue Operations team is focused on supercharging our operational muscles and efficiencies. We act as the Guardians of Gravity - a team dedicated to ensuring the water keeps flowing through the pipes and the trains are arriving on time.

This is an exciting opportunity to be a part of a new team that has significant exposure, and impact, on the entire commercial organization. This role will report to the Global Director of Revenue Operations and live within the Global Business Operations organization.

As a member of this team, you will have significant shaping power.

Our team is just getting started, and we’re looking for a hardworking teammate to come join us in accelerating growth!

What you will do:

  • You will be responsible for building, designing, and implementing new processes that aim towards creating departmental alignment while accelerating revenue growth across all three of Human’s product solutions.
  • Think 10x, all the time. Have one eye on the present and the other on the future.
  • Enable our sales team to meet and exceed sales targets through effective data management, lead distribution, and funnel management.
  • Build alignment across functional areas of the company to drive cohesion (i.e., Marketing Operations, Business Operations, Finance, and Legal).
  • Manage and report on the sales metrics and key performance indicators that drive our business.
  • Coordinate and selectively grow our Sales tech stack to become best-in-class, as well as lead training sessions with the Global Sales team on new and existing technologies
  • Oversee territory management, including new territory carve-outs, territory changes and territory assignments.
  • Own and operate company internal business partner compliance processes.
  • Work with various departments to make Salesforce.com our single source of truth while ensuring data is always accurate

Who you are:

  • You are passionate about your work, diligent, analytical, and have excellent problem-solving abilities.
  • You are a builder at heart, have an entrepreneurial spirit, and are ready to drive operational excellence.
  • Proven experience in either Sales or Revenue Operations, preferably with a background in high-growth technology or SaaS environments
  • Passionate about technology, data, efficiency, and productivity.
  • Expert-level knowledge of Salesforce and exposure to other software tools including HubSpot, Groove, LinkedIn Sales Nav, and ZoomInfo.
  • Bonus points for strong Salesforce administration experience
  • Technically proficient in HubSpot, Groove, G-Suite a plus
  • You take a creative approach to operations with a willingness to roll up your sleeves and get things done!

What we offer:

  • Unlimited vacation policy
  • Competitive salary and bonus structure
  • Medical, dental, and vision insurance for all full-time employees
  • Fully paid parental leave
  • Company-sponsored TalkSpace membership for you and your family
  • Professional development fund
  • Annual WFH budget
  • Excellent mentoring from senior leaders and challenging development opportunities

Life at HUMAN:
Our HQ office is located in NYC, but we have HUMANs all over the world. We are growing the company deliberately with a keen eye towards maintaining a culture that values diversity, work/life harmony, and career growth. We are doing meaningful work, and we need people to join our mighty team. We have offices located in NYC, Virginia, Victoria, and London, and remote HUMANs in cities around the globe.

We work with most of the largest platforms and enterprises on the planet. We're focused and propelled by a substantive mission. We're building a very sophisticated product that fights a real threat to humanity.

We understand it takes a diverse team of passionate, curious, and, creative people to solve the challenges involved in protecting the Internet. Our dynamic team of HUMANs have incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Where we are

The HUMAN GQ is conveniently located close to Penn Station and Herald Square. A relatively quick commute for those who want to go into the office.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • AWSLanguages
    • KubernetesLanguages
    • GoLanguages
    • SparkLanguages
    • MapReduceLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • FigmaDesign
    • InVisionDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Monday.comManagement
    • HubSpotCRM
    • OutreachCRM
    • SalesforceCRM
    • MailChimpEmail
    • MarketoLead Gen
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What are HUMAN Perks + Benefits

HUMAN Benefits Overview

Unlimited PTO
Private medical and dental insurance for all full-time employees
Fully paid parental leave
Learning & Development fund
Phenomenal coaching from senior leaders and challenging development opportunities
Monthly internet, phone bill, and meal stipend to support working remotely during COVID-19
Company-sponsored TalkSpace membership for you and your family

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
We partner with Paradigm for ongoing unconscious bias training for anyone involved in our hiring efforts.
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
We offer a weekly "Mind & Meditation" session in the office to help bring some zen to your work week.
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
All new hires will receive $1000 to kit out their home offices.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Continuing Education stipend
Online course subscriptions available

An Insider's view of HUMAN

What's something quirky about your company?

HUMAN has a great deal of humor ingrained in our culture! Having fun, generous people to collaborate with is such a force multiplier and makes our office feel less like an org structure and more like friendship. This makes all the difference when solving hard, structural problems like the integrity of the web.

Aaron

Engineer

What does your typical day look like?

I start my day with code reviews then have a standup with my team to go over tasks undertakings. A bit of brainstorming and pair programming with one of the developers which leads to a nice break involving lunch/snacks and/or video gaming/card games with the team and then I'll finish up tasks or carry over the remaining tasks to the following day.

Vane

Backend DevOps Engineer

What are some things you learned at the company?

Exceptional culture and mission can enable us to live meaningfully and accomplish the greatest work of our lives. If I’m spending 1/3 of my waking hours working, I want to solve complex problems and design experiences that make the world a better place with a team that inspires me to be the best version of myself. I discovered part of my ataraxia!

Diana

Manager, UX & Research

How do you empower your team to be more creative?

We always encourage team members to experiment with new technologies and explore their use cases in our products. We know that technology is ever changing and never stays the same. If you are not pushing forward then you are probably going backward. That's why we are creating a culture that encourages creativity and innovation

Mo

Manager, Engineering

HUMAN Careers In New York
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Threat Intelligence Investigator

HUMAN
Greater NYC Area
1 day ago
+43
At HUMAN, we are all about knowing who’s real. We are the global leader in bot mitigation. We protect more than 200 enterprises—including the largest internet platforms—from sophisticated bots by verifying the humanity of nearly one trillion online interactions every week. The most sophisticated bots look and act like humans when they click on ads, visit websites, fill out forms, take over accounts, and commit payment fraud. We stop them. Founded

Sr. Technical Account Manager

HUMAN
Greater NYC Area
6 days ago
+43
At HUMAN, we are all about keeping it human. We are the global leader in bot mitigation. We protect more than 200 enterprises—including the largest internet platforms—from sophisticated bots by verifying the humanity of nearly ten trillion online interactions. The most sophisticated bots look and act like humans when they click on ads, visit websites, fill out forms, take over accounts, and commit payment fraud. We stop them. Founded in 2012 in

Senior Software Engineer, Cloud Platform

HUMAN
Greater NYC Area
6 days ago
+43
At HUMAN, we are all about keeping it human. We are a cybersecurity company that protects enterprises from bot attacks to keep digital experiences human. We have the most advanced Human Verification Engine that protects applications, APIs, and digital media from bot attacks, preventing losses and improving the digital experience for real humans. Today, we verify the humanity of more than 10 trillion interactions per week for some of the largest

Senior Manager, Engineering (Data Platform)

HUMAN
Greater NYC Area
6 days ago
+43
At HUMAN we are all about keeping it human. We are the global leader in bot mitigation. We protect more than 200 enterprises—including the largest internet platforms—from sophisticated bots by verifying the humanity of nearly one trillion online interactions every week. The most sophisticated bots look and act like humans when they click on ads, visit websites, fill out forms, take over accounts, and commit payment fraud. We stop them. Founded in

Senior Data Engineer

HUMAN
Greater NYC Area
6 days ago
+43
At HUMAN we are all about keeping it human. We are the global leader in bot mitigation. We protect more than 200 enterprises—including the largest internet platforms—from sophisticated bots by verifying the humanity of nearly one trillion online interactions every week. The most sophisticated bots look and act like humans when they click on ads, visit websites, fill out forms, take over accounts, and commit payment fraud. We stop them. Founded in

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HUMAN
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6 days ago
+43
At HUMAN we are all about keeping it human. We are the global leader in bot mitigation. We protect more than 200 enterprises—including the largest internet platforms—from sophisticated bots by verifying the humanity of nearly one trillion online interactions every week. The most sophisticated bots look and act like humans when they click on ads, visit websites, fill out forms, take over accounts, and commit payment fraud. We stop them. Founded in

Legal Assistant, Contract Management

HUMAN
Greater NYC Area
6 days ago
+43
At HUMAN, we are all about keeping it human. We are a cybersecurity company that protects enterprises from bot attacks to keep digital experiences human. We have the most advanced Human Verification Engine that protects applications, APIs, and digital media from bot attacks, preventing losses and improving the digital experience for real humans. Today, we verify the humanity of more than 10 trillion interactions per week for some of the largest

Backend Software Engineer, MediaGuard

HUMAN
Greater NYC Area
6 days ago
+43
At HUMAN, we are all about keeping it human. We are a cybersecurity company that protects enterprises from bot attacks to keep digital experiences human. We have the most advanced Human Verification Engine that protects applications, APIs, and digital media from bot attacks, preventing losses and improving the digital experience for real humans. Today, we verify the humanity of more than 10 trillion interactions per week for some of the largest

Data Scientist, BotGuard

HUMAN
Greater NYC Area
1 week ago
+43
At HUMAN, we know who’s real.  We are the global leader in bot mitigation. Founded in 2012 in a Brooklyn sci-fi bookstore, we’ve grown to protect more than 200 enterprises—including the largest internet platforms—from bot attacks by verifying the humanity of over a trillion (that’s 12 zeroes!) online interactions every day. State-of-the-art bots look and act like humans when they click on ads, visit websites, fill out forms, take over accounts,

Partner Program Senior Director, Alliances and Partnerships

HUMAN
Greater NYC Area
2 weeks ago
+43
At HUMAN, we are all about keeping it human. We are a cybersecurity company that protects enterprises from bot attacks to keep digital experiences human. We have the most advanced Human Verification Engine that protects applications, APIs, and digital media from bot attacks, preventing losses and improving the digital experience for real humans. Today, we verify the humanity of more than 15 trillion interactions per week for some of the largest

Data Operations Manager, Fraud Intelligence

HUMAN
Greater NYC Area
2 weeks ago
+43
At HUMAN, we are all about keeping it human. We are a cybersecurity company that protects enterprises from bot attacks to keep digital experiences human. We have the most advanced Human Verification Engine that protects applications, APIs, and digital media from bot attacks, preventing losses and improving the digital experience for real humans. Today, we verify the humanity of more than 10 trillion interactions per week for some of the largest

Data Operations Analyst, Fraud Intelligence

HUMAN
Greater NYC Area
2 weeks ago
+43
At HUMAN, we are all about keeping it human. We are a cybersecurity company that protects enterprises from bot attacks to keep digital experiences human. We have the most advanced Human Verification Engine that protects applications, APIs, and digital media from bot attacks, preventing losses and improving the digital experience for real humans. Today, we verify the humanity of more than 10 trillion interactions per week for some of the largest

Partner Program Director, Alliances and Partnerships

HUMAN
Greater NYC Area
2 weeks ago
+43
At HUMAN, we are all about keeping it human. We are a cybersecurity company that protects enterprises from bot attacks to keep digital experiences human. We have the most advanced Human Verification Engine that protects applications, APIs, and digital media from bot attacks, preventing losses and improving the digital experience for real humans. Today, we verify the humanity of more than 10 trillion interactions per week for some of the largest

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HUMAN
Greater NYC Area
3 weeks ago
+43
At HUMAN, we are all about keeping it human. We are the global leader in bot mitigation. We protect more than 200 enterprises—including the largest internet platforms—from sophisticated bots by verifying the humanity of more than ten trillion online interactions every week. The most sophisticated bots look and act like humans when they click on ads, visit websites, fill out forms, take over accounts, and commit payment fraud. We stop them.  Foun