Risk Manager at Via

| Greater NYC Area
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As Via’s Risk Manager - Insurance, you will have the unique opportunity of being the Company’s first full-time risk manager tapped to lead the Risk function at Via, which is currently a cross-functional team with members from Finance, Operations and Legal. You will be the first hire to focus specifically on leading Via’s approach to strategic risk and managing its complex global insurance program. You will work closely with members of the Legal and Finance teams, gaining hands-on exposure to all aspects of risk management at a fast-growing startup.

What You'll Do

  • The Risk Manager will be responsible for the strategy, implementation and results for all lines of the Company’s global insurance program including commercial general liability, auto liability, umbrella/excess, global property, casualty, professional and management liability (D&O), cyber risk/ Errors and Omissions, key person life insurance, employment practices, workers compensation and public and products liability.
  • The Risk Manager will lead a quarterly risk assessment process across the organization, devising and measuring performance against key compliance metrics relating to insurance requirements, transportation network carrier license holder requirements, auto safety and loss prevention practices and data protection across jurisdictions in which the Company operates.
  • Key areas of responsibility include:
    • Policy renewals (and audits) for all lines of coverage (domestic and international), including insurer meetings, collection, aggregation, and collation of all underwriting data, preparation and submission of applications and all supporting documents, negotiation of terms, limits, retentions and pricing, policy issuance and review, and premium invoicing payment and allocation.
    • Claims management and advocacy, including claims investigations, claims coverage determinations, loss reduction program implementation and management, claims reporting, third party administrator, broker, and insurer contact and coordination, claims oversight, claims meetings and reviews, litigation support, reserve management, settlement negotiations and authorizations, and claims tracking and reporting.
    • Review of insurance terms and indemnifications in vendor service agreements, commercial contracts with SaaS and TaaS partners, including negotiation of coverages, limits and retentions, special language requirements, coverage grants, and COI issuance for all business agreements, partnerships, contracts, and leases.
    • Negotiation and maintenance of collateral requirements for contracts and licenses, including letters of credit, performance bonds and surety bonds.
    • Insurance budget estimating and tracking, for all Via entities.
    • General oversight and management of Via’s process to form a captive insurance company, including coordination with Via’s executive team, captive manager, third-party claims administrator, regulators in captive market and actuary.
    • Support all Via entities’ insurance needs, including reviewing and advising on various day-to-day issues and concerns involving auto liability, trust and safety, insurance coverages, claims, certificates of insurance, and policies, programs and procedures.
    • Administration and research of general risk/insurance related issues, including adequacy of coverages, new coverages, developing trends and exposures, market conditions, broker relations, responding to regulatory and insurer inquiries, records retention ands management.
    • Provide risk management assistance to company’s joint ventures, strategic partnerships and in connection with potential strategic transactions.
  • The position reports [jointly] to [the General Counsel/CFO]. 

Who You Are 

  • 5-10 years of risk management experience, either on the underwriting or brokerage side, or with managing the insurance program of a high growth venture-backed startup. 
  • Experience with bespoke auto risk, on-demand mobility insurance programs, insurance for the sharing economy, and/or experience with captive formation all a plus.
  • Meticulous and vigilant, with a keen attention to detail
  • Creative and innovative thinker with an “outside the box” approach – you are constantly generating new ideas and thinking about different ways to do things. 
  • Willing to wear multiple hats and quickly master new lines of insurance and unique challenges of the bespoke insurance required in the on-demand / sharing economy. 
  • Demonstrated ability to execute and implement a highly customized global insurance program.
  • Team player who works well cross-functionally
  • High-energy and enjoy working autonomously
  • Outstanding drafter and negotiator with proven expertise in selection of insurance carriers, program renewals and negotiations. 
  • Business-minded and commercial with great instincts and judgment.
  • Excellent analytical and critical thinking skills; knowledge of finance and accounting
  • Strong communication and interpersonal skills; you can explain insurance to anybody!
  • Excited by start-up culture, workspace, and development.
  • BA/BS degree required, MBA or JD a plus.
  • Location New York, NY.

We’re Via, and we build technology that changes the way the world moves. Our guiding principle is simple: we know that the future of transportation is safe, dynamic, shared public mobility — the kind that reduces carbon emissions across congested cities, complements existing transit infrastructure, and provides everyone with accessible, efficient, and affordable ways of getting around. Through intelligently designed operating systems and sophisticated routing algorithms, we build localized and customizable solutions for each and every one of our global partners (100 and counting, last we checked…)

Long story short: we’re very proud to be championing the transportation evolution of cities around the world and modernizing mobility. Ready to join the ride?

Via offers above market compensation packages and benefits, including equity, health insurance, and relocation assistance.

Via is an equal opportunity employer.

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Technology we use

  • Engineering
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    • D3JSLibraries
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New York , NY 10013

An Insider's view of Via

What's something quirky about your company?

Like many startups, we want to move as quickly as possible, but in a thoughtful, considered way — one that doesn't leave a trail of destruction in our wake. This approach, and our commitment to being innovative without crossing any moral lines, has helped us tremendously in forming fruitful relationships with our partners.

Megan Manfred

Head of Commercial Law (Joined Feb 2018)

What's the biggest problem your team is solving?

Our team is educating and engaging policy makers and politicians to make sure they understand the difference between shared and single passenger rides when setting new regulations and encourage on-demand mobility as a tool to solve the transportation needs of their community.

Ya-Ting Liu

Director of Government Affairs & Policy (Joined Jun 2019)

How has your career grown since starting at the company?

In such a short time I’ve been given opportunities to push myself creatively and professionally which has been great. I’m amazed at the type of projects I get to work on and the practical experience I've been able to gain while at Via.

Sergio Matos

Senior Designer (Joined Aug 2016)

How do your team's ideas influence the company's direction?

The Expansion team scopes and launches new Via projects around the globe - we're the "start-up within the start-up", which means we're constantly working on unprecedented problems. It's exciting to help shape new partnerships and new product lines, whether it's a city shuttle service in California or school bus routing in New York City.

Monica Ceragioli

VP of Expansion (Joined Apr 2014)

What makes someone successful on your team?

A common quality we all share is the ability to be very analytical and detail-oriented when required, but to also be strategic in our thought process and decision-making. A strong willingness to learn and to directly own projects (regardless of your title or experience level) leads to success on our team.

Sameer Essa

Marketplace Associate Principal (Joined Apr 2019)

What are Via Perks + Benefits

Via Benefits Overview

At Via, one of our top priorities is to maintain the health and wellbeing of our employees and their families! To achieve this goal, we offer a robust and generous program to fit the needs of our employees.

Volunteer in local community
We partner with local organizations to make a meaningful impact in the communities we serve. Employees participate in organized events and we help them find individual volunteer opportunities too!
Eat lunch together
Highly diverse management team
We're proud to say that more than 50% of our workforce is female - including leadership! We also have diverse representation of employees from different economic, ethnic, and professional backgrounds.
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Via offers plans that cover 100% premium, including family members, spouses, and domestic partners.
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Via provides employees with a flexible work schedule that includes flexible start and end times.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Perks & Discounts
Commuter Benefits
In addition to offering pre-tax commuter benefits, the best perk is getting to use the Via service!
Stocked Kitchen

Additional Perks + Benefits

We're proud of our robust benefits package for employees. Beyond health, dental, and vision coverage, we also offer gifts on your birthday and your Via anniversary, resources for family and financial planning, and in-office wellness programs!

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