Sales and Marketing Operations Manager, NY at Centrical

| Greater NYC Area
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At Centrical, Sales and Marketing are tightly aligned. As such, we are looking for a very capable Sales and Marketing Operations Manager that will support both organizations to keep us aligned and grow our business. As a Sales and Marketing Operations Manager, you will work to create scalable processes that ensure best practices in pipeline reporting and analysis, demand generation programs, and database management in a B2B environment. You will also maintain Salesforce.com for all parts of the organization. You will be working in a fast-paced environment managing multiple projects at once. 

This is a high-profile entry-level role reporting to the Director of Global Marketing. It offers regular visibility to senior management and an opportunity to learn what’s “under the hood” of a successful, global sales and marketing team.

Responsibilities 

This position focuses on 3 aspects of the business - 

  • Taking ownership of the day-to-day operation of the technology tools used for sales and marketing: 
  • Ensure ongoing smooth operation of the company’s CRM and Marketing Automation tools (Salesforce.com and HubSpot) 
  • Provide daily support and guidance to stakeholders in the sales and marketing units 
  • Keep the company website and content up-to-date and accessible (Wordpress) 
  • Technically support the implementation of marketing campaigns across multiple channels (email, social, paid ads, etc.) 
  • Continuously measure and report on performance of marketing and sales activities: 
  • Build standardized reports and dashboards to track the results of sales and marketing activities
  • Flag potential issues and conduct research to help tell the story behind the data 
  • Ensure data hygiene in the CRM and Marketing Automation systems and create a control mechanism to guarantee process compliance by its users 
  • Monitor website performance metrics and deliver actionable insights 
  • Streamline and optimize the sales and marketing technology stack: 
  • Create and automate workflows and processes in alignment with the organizational strategy 
  • Collaborate with 3rd party contractors for website development, CRM implementation, and support 
  • Lead the evaluation and potential implementation of new sales and marketing technologies 

Requirements: 

  • Bachelor’s degree in marketing, statistics, data science, or a related area. 
  • Strong technical skills and an ability to self-educate and learn new systems on the fly – a must 
  • Passionate about processes, automation, and information systems – a must 
  • Highly analytic, creative, and capable of translating raw data into business insights – a must 
  • Strong Excel, and statistical skills – must 
  • Experience working with Salesforce, Hubspot, Wordpress, or similar tools and/or sales, marketing/communication production practices – highly advantageous

Centrical is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. 


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • HTML5Languages
    • CSS3Languages
    • jQueryLibraries
    • jQuery UILibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • RedisDatabases
    • MixpanelAnalytics
    • Qlik SenseAnalytics
    • AxureDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative CloudDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • TumblrCMS
    • SalesforceCRM

Location

We are located on the northeast corner of Grand Street and Broadway in the heart of SoHo.

An Insider's view of Centrical

What’s the vibe like in the office?

We're a group of young professionals with a broad range of experience form consulting to startups to international sales. We work hard, get along with one another, and we also celebrate our success together. We're open, collaborative and work closely together to make real impact. Super fun.

Alex

Pre-Sale Engineer

How do you collaborate with other teams in the company?

We're a global company so we have to be proactive and collaborative. In order to always stay aligned, we have frequent catch-ups and constantly communicate with other teammates in other offices. We also use our own digital platform to learn from each other and stay connected.

Danielle

Customer Success Implementation

What makes someone successful on your team?

Be a self-starter, you'll fit right in! Collaborate with others and speak your mind, that's the way for constant improvement.

Melissa

Customer Success Manager

How do you empower your team to be more creative?

Lots of freedom. You can self-start, find a problem you're passionate about and nobody will stop you from proposing and developing unique solutions.

Jack

Account Development

What are Centrical Perks + Benefits

Centrical Benefits Overview

We care about our employees' health and provide vast amount of insurances alongside other perks for their lifestyle and soul :)

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
ESOP
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Pet Friendly
Fitness Subsidies
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