As our Sales Operations Manager, your core role will be developing and executing processes to support our growing network expansion, sales, and strategic partnership teams. You'll work on a variety of projects aimed at optimizing our use of Salesforce and internal tools for pipeline management, performance tracking, headcount planning, and reporting across various business teams. This role requires a knowledge of sales processes and experience creating and supporting those processes in a Salesforce environment. This is an opportunity to lead a function and eventually build a team.

In this position, your responsibilities will include: 
• Updating, maintaining, and customizing Salesforce to make our operations and processes as efficient as possible 
• Working with our product and engineering teams to develop in-house tools and features 
• Building dashboards and reports to monitor KPIs and metrics 
• Creating ad hoc reports and other analytical support as needed 
• Enforcing policies and procedures to ensure timely and accurate data 
• Monitoring the performance of the various teams, identifying areas for optimization, and implementing the changes required 
• Working with finance and each team lead to create accurate and timely forecasts of revenue and network growth

You’d be a great fit for this position if: 
• You have 3+ years experience managing Salesforce, sales automation tools (Outreach, Hubspot, Zoom Info) and experience with APEX a plus 
• You’ve worked in a sales or revenue ops role for 2+ years 
• You are a master at excel 
• You are a first-principles thinker and take a data-driven approach to solving problems 
• You are scrappy, a fast learner, and not intimidated to roll up your sleeves to get something done 
• You feel a strong sense of ownership over your work. You not only get it done well, but you also look for ways to improve how we do things.