Sales Operations Manager at Hive

| Greater NYC Area
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As our Sales Operations Manager, your core role will be developing and executing processes to support our growing network expansion, sales, and strategic partnership teams. You'll work on a variety of projects aimed at optimizing our use of Salesforce and internal tools for pipeline management, performance tracking, headcount planning, and reporting across various business teams. This role requires a knowledge of sales processes and experience creating and supporting those processes in a Salesforce environment. This is an opportunity to lead a function and eventually build a team.

In this position, your responsibilities will include: 
• Updating, maintaining, and customizing Salesforce to make our operations and processes as efficient as possible 
• Working with our product and engineering teams to develop in-house tools and features 
• Building dashboards and reports to monitor KPIs and metrics 
• Creating ad hoc reports and other analytical support as needed 
• Enforcing policies and procedures to ensure timely and accurate data 
• Monitoring the performance of the various teams, identifying areas for optimization, and implementing the changes required 
• Working with finance and each team lead to create accurate and timely forecasts of revenue and network growth

You’d be a great fit for this position if: 
• You have 3+ years experience managing Salesforce, sales automation tools (Outreach, Hubspot, Zoom Info) and experience with APEX a plus 
• You’ve worked in a sales or revenue ops role for 2+ years 
• You are a master at excel 
• You are a first-principles thinker and take a data-driven approach to solving problems 
• You are scrappy, a fast learner, and not intimidated to roll up your sleeves to get something done 
• You feel a strong sense of ownership over your work. You not only get it done well, but you also look for ways to improve how we do things.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • WordpressCMS
    • HubSpotCRM
    • IntercomCRM
    • SalesforceCRM
    • IntercomEmail


Hive is located in the Tribeca area of Manhattan. The office is easy to get to via 16 Subway Lines.

An Insider's view of Hive

What are some social events your company does?

We have a weekly team happy hour every Thursday, and are launching a new event series called "Yappy Hour" (networking happy hour with adoptable dogs) in April.


Content Marketing Manager

What makes someone successful on your team?

Transparency, productive use of Hive, and collaboration between different departments.


Content Marketing Manager

What are Hive Perks + Benefits

Hive Benefits Overview

Unlimited vacation days, dog-friendly office, flexible working environment, standing desks, healthcare reimbursement.

Partners with Nonprofits
Hive is partnering with Rescue City to host an adoptable dog happy hour in April. All proceeds will go to Rescue City.
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Health Insurance Benefits
Team workouts
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Remote Work Program
Ability to work remotely on occasion as needed.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Hive employees receive unlimited sick days.
Perks & Discounts
Casual Dress
Company Outings
Hive hosts monthly company outings.
Stocked Kitchen
Happy Hours
Happy hours are hosted once per week.
Pet Friendly
Hive has a dog friendly office.
Professional Development Benefits
Job Training & Conferences
Hive offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Promote from within
Time allotted for learning
Paid industry certifications
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