SAP S/4 OTC Lead
About the Team
The Global IT team at Harry’s works cross-functionally and across geographies to make sure our company is equipped to scale. Through our help desk, long-term systems initiatives, and deep technical knowledge, we provide services to the entire company. We are committed to doing whatever it takes to support our coworkers operating in the most state of the art environment to ensure continuous improvement and keep up with excelled growth and demand.
About the Role
Harry’s has successfully implemented SAP S/4HANA on Cloud version 1909 in June 2021 as their core business system. This was the first of several enterprise projects to aggressively build out a diverse set of scalable enterprise resource planning tools specifically designed to meet the needs of eCommerce, manufacturing, and retail.
The SAP S/4 Order to Cash (OTC) Lead is a key role in the ever important and challenging area of Sales, Distribution and Logistics. Owning the Order, Delivery, and Invoice processes, responsibilities include gathering requirements and turning those requirements into SAP solutions. The right resource will work closely with the business, leadership, internal and external stakeholders in support of the SAP S/4 OTC process, along with the integrations with EDI customers, Third Party Logistics Providers (3PLs), our eCommerce Solution, and future applications such as our Transport Management System (TMS) E2Open and Blue Yonder.
What you will accomplish:
Lead the area of SAP S/4 OTC supporting relevant Sales, Distribution, Logistics, and Billing applications
Participate in SAP and other OTC projects as the SAP OTC SME
Take part of design, build, testing, data migration, and training activities during the project, as well as relevant activities once in support
Validate and document configurations, enhancements, development, and underlying processes.
Coordinate with OTC users to understand functional requirements to identify and develop solutions.
Understand the implemented configuration and Harry’s OTC processes to design future solutions, enhancements, and continuous improvements for SAP based Harry’s business priorities and initiatives.
Take part in the segregation of duties and Security role definitions for users in the SAP OTC space.
Provide input on and oversight of internal processes with respect to SAP master data, hierarchies and reporting.
Lead the daily support (incidents and service requests), maintenance and continuous improvement of SAP environment
Develop Harry’s SAP best practices to facilitate change management and end user adoption of new technologies and processes in the OTC space.
Oversee other OTC applications as they are introduced to the Harry’s IT Global Systems ERP support model.
Collaborate with user, business units, and other IT teams to deliver SAP best practices to Harry’s
Manage and satisfy SAP audit controls and pertinent SOX program requirements as needed.
Support EDI transactions and relationships with our EDI Integration Partner, Logistics Providers, and Custoemrs
This should describe you:
Bachelor’s or Master’s degree from an accredited institution preferably in the engineering, technology, or supply chain field. Relevant SAP certification is a plus.
8+ years working in the field of SAP Sales, Distribution and Logistics; preferred 1 full end-to-end experience implementing SAP S/4 and working in production support.
Clear understanding and hand’s on experience in SAP OTC processes (including pricing, sales orders, deliveries, pick/pack/post goods issue, and billing) and master data (including Business Partners, EDPAR, CMIR, etc).
Experience with integrations with external systems and partners using IDOC, API, and flat files. Familiar with IDOCs for EDI Orders, Deliveries, Shipment Confirmations, Item Catalogs, Invoices, Order Confirmation, and Order Changes.
Preferred experience working in an Agile environment during an SAP Project and/or Activate Methodology.
Able to clearly document functional requirements and solution designs.
Translate documentation into configuration and or technical specifications for development with the ability to think outside the box.
Complete configuration of OTC solutions, including updates, such as Pricing or new Sales Orgs, but also implementation of new functionality, including ATP and Batch Management.
Experience in documentation and participation in unit testing, integration testing, related to SAP OTC.
Experience training end users in the processes of SAP OTC.
Experience working as a liaison between the OTC business and IT teams, leading and working with contractors or consultants, as well as Harry’s employees.
Strong organizational skills and dedication to quality delivery with a proven track record of consistently meeting project deadlines.
Requires minimal supervision with rigorous attention to detail.
You are always thinking about how to help the teammates around you excel.
To you, there’s nothing more exciting than a new challenge.
Sense of humor -- we take our work seriously and ourselves un-seriously.
Here's who you'll work with:
Reporting to the Director, Enterprise Systems, working with a team of seasoned Harry’s Enterprise Systems and SAP managed service professionals; working closely with the broader IT department and business units.
Harry’s Inc. started in 2013 with simple, fairly priced products that delivered an amazing experience to guys every day. Since then, Harry’s expanded to the UK, developed relationships with retailers such as Target and Walmart, expanded our grooming brand into a personal care powerhouse, and launched a women’s brand called Flamingo.
The key to our success? Our amazing people. From chemists, mechanical engineers, CX associates, to creative directors, sourcing managers, and logistics specialists, Harry’s team is comprised of some of the most brilliant, diverse, and humble people you’ll ever meet.
Our brands answer unmet consumer needs, but our company is a place of inclusion and innovation that attracts some of the brightest minds across industries, geographies, and backgrounds. Whether we have a team of 3 or 300, our core values and our startup mentality remain; we value continuous improvement and learning, teamwork and collaboration, creative problem solving, and open and direct dialogue and feedback. Come for the coffee and free products, stay for the amazing, passionate culture.
Harry’s is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.
Harry’s Inc. started in 2013 with simple, fairly priced products that delivered an amazing experience to guys every day. Since then, Harry’s expanded to the UK, developed relationships with retailers such as Target and Walmart, expanded our grooming brand into a personal care powerhouse, and launched a women’s brand called Flamingo.
The key to our success? Our amazing people. From chemists, mechanical engineers, CX associates, to creative directors, sourcing managers, and logistics specialists, Harry’s team is comprised of some of the most brilliant, diverse, and humble people you’ll ever meet.
Our brands answer unmet consumer needs, but our company is a place of inclusion and innovation that attracts some of the brightest minds across industries, geographies, and backgrounds. Whether we have a team of 3 or 300, our core values and our startup mentality remain; we value continuous improvement and learning, teamwork and collaboration, creative problem solving, and open and direct dialogue and feedback. Come for the coffee and free products, stay for the amazing, passionate culture.
Harry’s is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.
Harry’s is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Harry’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.
We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.
This role can be done remotely, however there may be location constraints based on where Harry's is registered and able to employ individuals. Please work with your recruiter and your Hiring Manager to understand any location constraints. We are authorized and able to employ individuals in many, but not all states. If you are not located in or able to work from a state where we are registered or able to employ individuals, you will not be eligible for employment. Please speak with your recruiter to learn more. #BI-Remote
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