Securities Operations Manager

| Greater NYC Area | Remote
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

At Paxos, we are creating the infrastructure for a new, open financial system - one that anyone can access and participate in, and that operates efficiently. There are billions of people in the world who are unbanked or underbanked, and trillions of dollars that are locked up because of the inefficiencies of the legacy system. We envision a new system that allows any asset to move instantaneously, anywhere in the world - to unlock the potential of assets and people everywhere. Our customers include some of the biggest enterprises in the world like PayPal, Credit-Suisse and Societe Generale, and together we are upgrading the global financial system using modern blockchain and crypto technology. 

The Paxos Securities business is expanding its team as it prepares to apply for Clearing Agency registration with the SEC and needs an Operations Manager to help drive change in the industry. This role will own the management and execution of all day-to-day as well as strategic operational activities. The ideal candidate will have experience leading a small team in the middle or back office of a securities brokerage firm or similar experience working in a fast paced, dynamic environment with high growth potential.  

What you will do: 

  • Be responsible for all aspects of Paxos Settlement Service operations
  • Create and execute strategies to increase productivity and efficiency from the Operations team
  • Hire and mentor the securities operations team as it grows
  • Collaborate with customers, product, engineering, and business on the design, testing, feedback gathering, and improvement of product features
  • Ensure the product operations team is equipped with up-to-date tools, procedures and policies to support the business (training, operating manual, documentation, etc.)
  • Mitigating firm and customer risk through intraday monitoring and proactively resolving issues
  • Manage incidents including investigation, client communication, and performing retrospectives
  • Support Customer Success in the onboarding and integration of new participants to the platform
  • Provide oversight on internal and external reporting
  • Partner with regulators and vendors such that our operations are in compliance with regulatory and partner needs

Qualifications: 

  • 5+ years experience with US securities clearing and settlement back office operations
  • Experience working in a dynamic, fast-paced environment
  • 2+ years managing people, with the ability to lead, build, and mentor a team
  • Experience in a customer facing role
  • Previous experience in building product-driven solutions
  • Familiarity with the DTC portal and FedWire movements
  • Outstanding project management skills - someone who pays attention to detail, can drive initiatives forward with minimal direction and has the ability to solve issues creatively

Soft Skills:

  • Coaching mentality that empowers their team to take ownership and be accountable
  • Strong prioritization skills through understanding the company strategy and synthesizing business and product priorities
  • Can form and clearly articulate their team’s goals and how they fit in to the broader strategy
  • Ability to work through ambiguity and pivot quickly
  • High awareness for stakeholder engagement - candidate should be customer-service oriented and with high level of empathy
  • Roll-up-sleeves mentality - candidate will do what it takes to build/manage a team and learn the work, company, and industry
  • Remain calm and highly effective in day-to-day “fires”
  • Strong alignment with being a change-agent while maintaining strong controls and excellence in execution

Technical/Hard Skills

  • Strong track record of successful problem solving
  • Risk management mindset (ability to identify, escalate, and mitigate risks), natural aversion to risky practices and cutting corners
  • Technical proficiency with Excel/GSheets, SQL (a plus): ability to build usable reports and analyze data to identify product issues and inconsistencies
  • Ability to quickly visualize new or improved settlement processes and workflows. Eye for identifying inefficiencies, developing creative solutions, and collaborating with cross-departmental teams for deployment

Paxos is an equal opportunity employer. It does not discriminate on the basis of sex, age, color, race, religion, marital status, national origin, ancestry, sexual orientation, physical and mental disability, medical condition, genetic information, veteran status or any other basis protected by federal, state or local law.

Who we are: We are a diverse group of individuals with backgrounds and experience in banking, startups, tech giants, and big-five consulting firms. We currently have about 150 employees across offices in New York, London and Singapore and have big plans for our growth. We’re looking for collaborative, creative, hard-working and intellectually curious people to help us make our vision a reality.

Why we matter: Paxos is the only technology company building financial services solutions that both customers and regulators can trust. We’re committed to pushing the boundaries of technology while also working with important stakeholder groups so we can build a financial system that is open and accessible to anyone around the world.

Who are our customers: Our customers run the gamut from individuals seeking access to digital assets and those who don’t want to be tied to a physical banking system, to large institutions seeking to improve their settlement infrastructure. Some of our clients today include big names like PayPal, Credit Suisse, Societe Generale, Macquaire, INTL FCStone and Virtu. 

How we work: Paxos is driven by our four values. We believe that every Paxos employee is an owner, and employees consistently search for the truth in their work. We also believe in real-time candor and a shared commitment to excellence. These values are ingrained in everything we do and influence how we communicate and collaborate as an organization. 

Why we are a great place to work:  Paxos has been consistently named a Best Place to Work by BuiltIn. We offer all of the usual startup stuff like healthy snacks, coffee, and ping pong but we also offer generous healthcare coverage, PTO, and family leave. (We want employees to care for themselves both in and out of office.) In addition to the benefits and perks, Paxos offers employees the chance to have a real and measurable impact on a growing business: what you do today directly influences the Company goals. As a result, we enable every employee to substantially grow their careers.  

Learn more about us: 

  • The Paxos Blog
  • Paxos Raises $300 Million Series D
  • The Future of Paypal and Paxos Partnership
  • Unchained Podcast: Paxos’s Partnership With PayPal
  • Paxos in 2020: A Year in Review
  • Most Influential in 2020 CEO Feature
  • Fireside Chat with Paxos CEO Chad Cascarilla and Robinhood CEO Vlad Tenev


Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • GolangLanguages
    • JavaLanguages
    • KotlinLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • CassandraDatabases
    • KafkaDatabases
    • WordpressCMS
    • HubSpotCRM

Location

Our company is located in a trendy area popular with other technology startups, surrounded by plenty of bars and restaurants.

An Insider's view of Paxos

What's something quirky about your company?

While Paxos is building serious products for serious businesses, we are definitely not serious all the time! We have an extremely collaborative culture and we’re big fans of get-to-know-you happy hours, trivia game nights and virtual karaoke bingo sessions. It's a great way for us to connect and be silly outside of the typical workplace hours.

Becky McClain

Director of Communications

What does your typical day look like?

Everyday at Paxos is filled with collaboration between team members, departments, offices, and partners. The ops day kicks-off by call with our Singapore office and is structured around daily crypto and fiat processing windows. My favorite part of the day is meeting with engineers to improve our products for both our customers and employees.

Kate Chichikashkvili

Strategic Operations Associate

How has your career grown since starting at the company?

I joined Paxos back in 2017 as a Software Engineer. Now that I have grown into a Senior Software Engineer 2 years later, I have more confidence working with new technology and working cross functionally. This growth has also given me more opportunities to own projects from end to end and embrace new challenges.

Zoe Xiao

Senior Software Engineer

How do you collaborate with other teams in the company?

As a member of the product team, collaborating with other teams at the company is core to my day-to-day at Paxos. We have a daily scrum with our executive team and functional leads every morning to discuss any important business items and for any project that I work on, I work very closely with our engineering, operations, BD and compliance teams.

Zach Kwartler

Senior Product Manager

What are Paxos Perks + Benefits

Paxos Benefits Overview

The company culture at Paxos thrives on working hard and playing hard. We have a fully stocked kitchen filled to the brim with hundreds of healthy snack options to get you through the day. Our team is a bunch natural collaborators who don't mind getting their hands dirty every now and then. We host a bunch of events such as monthly events, holiday parties and even a guac-off where team members compete to see who can make the best guacamole in the office!

Culture
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Paxos' FSA program allows employees to contribute up to $1000 dollars for out-of-pocket medical expenses.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Paxos provides 100% company-paid medical insurance.
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
More Jobs at Paxos36 open jobs
All Jobs
Finance
Data + Analytics
Dev + Engineer
HR + Recruiting
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Project Mgmt
new
New York
Operations
new
New York
Product
new
Remote
Product
new
New York
Product
new
New York
Project Mgmt
new
New York
Developer
new
New York
Developer
new
New York
Operations
new
New York
Sales
new
New York
HR + Recruiting
new
New York
HR + Recruiting
new
New York
Project Mgmt
new
New York
Marketing
new
New York
Developer
new
New York
Developer
new
New York
Developer
new
New York
HR + Recruiting
new
New York
Operations
new
New York
Finance
new
New York
Data + Analytics
new
New York
Operations
new
New York
Developer
new
New York
HR + Recruiting
new
New York
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Paxos's full profileSee more Paxos jobs