Seller Operations Specialist
What do we do?
Teachers Pay Teachers (or TpT, as we call it) is a community of millions of educators who come together to share their work, their insights, and their inspiration with one another. We are the first and largest open marketplace where teachers share, sell, and buy original educational resources. Our community brings immediate access to a world of expertise and offers educators more time to focus on students and teaching.
The New York Times called the phenomenon we lead “A Sharing Economy Where Teachers Win”.
Why do we do it?
Our dream is to make the expertise and wisdom of all the teachers in the world available to anyone, anywhere, at any time. We believe that we can help create real good in the world by empowering the educators to teach their best.
Who are we looking for?
We modeled our company culture on the virtues of our community of teachers and we are assembling one of the most talented teams in New York. We think this article in EdSurge about sums it up.
We’re building a team of deeply good people doing great things. We listen first. We love our work. And we are all teachers and learners in whatever we do. We believe that productivity is never an accident. It’s the result of a commitment to excellence, intelligent planning, passionate teamwork, and focused effort. We want every day to be fun and to matter.
Overview
As the Seller Team, we are the ears, eyes, and voice of TpT for our Teacher-Author Community. Our Teacher-Authors are central to everything we do within our organization. Our team creates the open door between our vast community of amazing educators and our forward-thinking internal teams and ensures that our Teacher-Authors have the tools they need to create amazing resources. We make sure every educator of every type feels welcome and respected on TpT.
Role description
We’re looking for an operations-minded Seller Operations Specialist to get stuff done in support of our Teacher-Authors and our Seller team. We’ll count on you to run a variety of different programs and projects and to keep the train moving across a variety of different workstreams. You will also live the warm, welcoming tone of TpT and create ways to bring educators and Team TpT together -- the unstoppable combination that makes our company so great. From embodying a trusted TpT voice to supporting events to creating and maintaining programs that recognize educator awesomeness, you will be an essential and nimble part of multiple projects and goals.
Responsibilities
- Partner with the Director of Seller Happiness to represent and deliver on our mission, messages, and initiatives to our educator community
- Project manage and execute on a variety of different projects and initiatives
- Communicate directly with our Teacher-Author community about a wide variety of topics
- Consistently stay in the loop with Teacher-Authors and triage a variety of issues both big and small
- Contribute to team strategic planning
Qualities of a Successful Candidate
- Believe in our mission to connect and empower educators
- Possess strong interpersonal skills and ability to work closely with multiple audiences
- Very detail-oriented and good at developing and maintaining lightweight systems and processes
- Has a “let’s get stuff done” attitude
- Have strong time management, organizational, and problem-solving skills
- Have excellent verbal, written communication, and presentation skills