Senior Application Analyst - VNA/PACS/RAD at Memorial Sloan Kettering Cancer Center

!Sorry, this job was removed at 5:50 p.m. (EST) on Friday, February 14, 2020

Company Overview

At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.
 
For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time. Join us and make a difference every day.

Job Description

Are you motivated by the idea of improving the lives of patients with cancer and supporting the work for those who provide their care?

 

MSK is seeking a Senior Application Analyst to join our Enterprise Imaging team. Our ideal candidate thrives in a fast-paced environment and enjoys application support, analysis, and troubleshooting of an enterprise Vendor Neutral Archive (VNA) system. This VNA system will become the central repository for medical images that will also be viewable from MSK’s Electronic Health Record and other clinical systems. In this role, you will use your expert application knowledge to provide systems management, analysis, configuration, development, testing, implementation, production support and maintenance of an Enterprise Vendor Neutral Archive (VNA) system.

 

You will:

  • Manage and maintain system functionality in a 24X7 environment and serve as a primary contact for Help Desk support
  • Monitor the system daily to ensure data integrity, consistency and accuracy
  • Diagnose, research and resolve daily VNA Systems reported issues
  • Participate in training and share expertise regarding the VNA application with end users, project team, and other interested stakeholders
  • Work collaboratively with project team, Information Technology teams, Data Center, vendors, clinicians and other end users in planning, developing, configuring, testing, implementing and supporting new VNA system functionality
  • Develop and utilize your application knowledge to evaluate new Enterprise Imaging projects and determine scope, priority, and estimates
  • Interpret and evaluate user needs, gather and analyze relevant data and develop these into appropriately detailed system workflows or new application requirements
  • Identify, understand and communicate configuration options within core system processes to end users to fulfill business process requirements
  • Troubleshoot, analyze and implement effective solutions to system related problems to minimize operational impacts and improve processing
  • Prepare test plans, coordinate and conduct detailed comprehensive functional, interface, regression, integration, and post-implementation testing of new system releases to ensure readiness for enterprise deployment
  • Use Remedy ticket tracking system for daily monitoring, troubleshooting and maintenance of the VNA system
  • Participate in system recovery efforts and annual Disaster Recovery testing Be responsible for analysis, evaluation of software features and functions, implementations, configuration, testing, deployment, documentation and ongoing support of the Enterprise Imaging VNA system (IBM iConnect)
  • Be required to provide off-hours, weekend and holiday support on a rotating basis

 

You are:

  • A strong communicator and possess troubleshooting skills to handle off hours support calls
  • Capable of building strong customer relationships and delivering customer-centric solutions
  • A good decision-maker, with proven success at making timely decisions that keep the organization moving forward
  • Able to work effectively in an environment notable for complex, sometimes contradictory information
  • Consistently achieving results, even under tough circumstances
  • Adept at planning and prioritizing work to meet commitments aligned with organizational goals
  • Adept at building partnerships and working collaboratively with others to meet shared objectives and goals
  • Resilient in recovering from setbacks and skilled at finding detours around obstacles
  • Adept at learning quickly, applying insights from past efforts to new situations
  • An effective communicator, with excellent verbal and written communication skills.
  • Interested in and capable of exploring innovative solutions to solve problems and address issues through the use of the delivered and custom-developed tools.
  • Experienced in clinical systems implementations and support including system configuration, maintenance and software upgrades.
  • An individual with strong analytical aptitude and a desire to continually learn and innovate.
  • An effective communicator, capable of determining how best to reach different audiences and executing communications based on that understanding
  • Motivated by the idea of improving the lives of patients with cancer and supporting the work for those who provide their care.

 

You need:

  • Bachelor’s Degree; degree in Computer Science or Information Systems preferred
  • 3-5 years of experience supporting an enterprise imaging system (e.g. VNA, PACS)
  • Experience working with HL7, DICOM,XCA. XDS, or XDS-I
  • Provide off-hours support required
  • Experience in a complex, multi-departmental healthcare environment
  • Excellent analytical, problem solving, interpersonal, verbal and written communication skills
  • Comfort with multitasking on complex projects

#LI-POST

Closing

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  

 

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

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Location

1275 York Avenue, New York, NY 10065

What are Memorial Sloan Kettering Cancer Center Perks + Benefits

Memorial Sloan Kettering Cancer Center Benefits Overview

At MSK, we are invested in the health and well-being of our employees and their dependents. We offer a comprehensive and flexible benefits package, so you can choose what’s best for you and your family. MSK shares the cost of the plans with you, and your share depends on your plan elections and salary band.

Health Insurance & Wellness Benefits
Health Insurance Benefits
MSK offers a robust array of health and wellness plans. Medical coverage is offered through Empire, Aetna, and Oxford. Wellness programs are usually at no cost to you.
Retirement & Stock Options Benefits
401(K)
MSK partners with TIAA to offer a robust retirement savings plan with fund investment via Vanguard.
Child Care & Parental Leave Benefits
Child Care Benefits
MSK provides Bright Horizons backup child and elder care and [email protected] network.
Generous Parental Leave
MSK is proud to offer our paid parental leave, which offers six weeks of fully paid time off to bond with a newborn or newly adopted or placed foster child.
Flexible Work Schedule
MSK offers flexible work arrangements
Adoption Assistance
MSK recognizes the need for innovative solutions that maximize productivity without sacrificing employee well-being, family relationships, and personal life.
Vacation & Time Off Benefits
Generous PTO
At MSK, we recognize that our employees dedicate their whole selves to their work and need appropriate time off to recharge and refuel.
Paid Holidays
Perks & Discounts
Commuter Benefits
Transit spending account and parking spending account
Happy Hours
Happy hours are hosted At team's discretion.
Fitness Subsidies
Fitness guidance and fitness center discounts
Professional Development Benefits
Tuition Reimbursement
The Tuition Assistance Program provides financial assistance to help employees further their education, enhance their skills and knowledge, and improve their ability to face future challenges at MSK.
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