The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media-buying platform that helps brands deliver a more insightful and relevant ad experience for consumers — and sets a new standard for global reach, accuracy, and transparency.

So if you’re talented, driven, creative, and hungry to bring something entirely new and wildly ambitious into the world (and have some fun doing it), then we want to talk.

WHAT YOU'LL DO: 
 

The Senior Director, North America Commercial Operations will lead the commercial operations function for The Trade Desk’s North America sales & client service teams. The commercial operations function acts as trusted business partners to sales and client service leadership and will facilitate the definition of operating plans, goal-setting, field resource allocation, insights and analytics, commercial process development, and run cadenced business performance management activities such as deal desk, revenue analytics, pipeline, and business reviews. You will both partner with sales leadership and lead a team of regional operations leads.

This role will serve in a business lead capacity to North America Sales and Client Service leadership and is considered an integral part of the North America leadership team. It will require the ability to operate at multiple levels within the org and context switch across topics ranging from detailed process and analytical troubleshooting through to facilitation of senior level resource planning and prioritization activities. This is a hands-on position that requires candidates to serve in both a strategic and tactical capacity and to be able to influence through actions and results rather than authority. Success in this role means anticipating leadership needs, driving initiatives with autonomy, and continuing to look for ways to deliver operational impact for your stakeholders.

You will work deeply and dynamically with all the teams that support the commercial organization including Product, Marketing, Commercial Training, Commercial Activation, Finance and Legal. 

WHO YOU ARE: 

VISION & GENEROSITY: Seasoned leader with deep business acumen, high emotional intelligence and integrity. You have a vision for how to run a disciplined sales and commercial operations function with a desire to help stakeholders get more productive, drive deeper insights on business performance and have a track record for consultative and objective business partnerships with sales and client success leadership. You are an empathetic people leader with a desire to teach and share. With experience, you will anticipate the needs of your stakeholders and drive productivity initiatives where you see gaps. You possess strong analytical acumen, problem solve using frameworks and analytics and understand how to drive alignment with clear communication and a consultative approach.

GRIT & AGILITY: You bring resolve and persistence in tackling complex, cross-functional challenges that come with a fast-growing business. You are an elastic thinker and can operate at both executive and tactical levels. You bring a roll up the sleeves mentality and a genuine interest in troubleshooting the details and marshalling your team and cross functional resources to get the job done.

OPENNESS: You know how to manage through change in a fluid growth environment and the challenges this may bring. You have experience managing many concurrent interconnected initiatives in complex matrixed environments and experience making actionable decisions in the absence of perfect information and shifting circumstances. 

WHAT YOU BRING TO THE TABLE: 

• Ideally 10+ years of work experience leading a sales and/or client service strategy & operations function with 2-3 years of people management experience
• Analytical mindset with experience creating strategic plans that have success metrics/goals and evolving them based on performance.
• Ability to build relationships and communicate effectively with VP and C-level leaders.
• You have strong Excel knowledge (pivot tables & lookups) and basic SQL knowledge (or a willingness to learn it)
• Working knowledge of the sales IT stack and how field resources use tools such as CRM systems, sales planning tools (e.g. Anaplan), BI applications (e.g. Tableau) to manage business performance
• Demonstrated track record of owning outcomes during a measurable business transition 
• Experience influencing individuals at the executive level and driving strategic business transformations 
• SaaS or AdTech industry experience preferred
• Able to travel 10-25% of the time 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.