Senior Director of International Operations

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Noom is hiring an exceptional operations leader to join and scale our international team. As a senior member of the team you will lead and oversee Noom’s successful global international expansion. This will include building our country management, product operations, and central operations functions from scratch and ensuring their success.

You will partner broadly across the company and play a key role in ensuring our International team is well integrated into our overall company operations while doing whatever it takes to hit our ambitious goals. The ideal candidate thrives in ambiguity and hyper-growth environments, loves finding creative solutions to complex problems, is laser focused on results and is excited to apply those skills to help Noom scale its mission to millions across the world. This is a unique opportunity to join our VP International and International Strategy team in building Noom’s international business from the ground up.


What You’ll Be Doing

  • Establishing KPIs for Noom’s country management and international product operations functions.
  • Hiring roles needed to ensure Noom’s continued international success
  • Partnering across the organization and forming external commercial relationships to ensure Noom achieves and exceeds target metrics
  • Provide international leadership with a real-time view on financial, operational, and product performance across our portfolio of countries 
  • Deliver data driven insights to functional leads which identify opportunities to improve existing processes or develop new approaches to improve international operations and product
  • Work cross-functionally to help analyze and drive strategic initiatives across Noom while supporting day-to-day business operations as we scale
  • Take on special projects as necessary to support important initiatives within Noom

What We’re Looking For:

  • 10+ years of experience in management consulting and/or international strategy/business operations roles; startup and/or health care experience a big plus
  • Experience quickly hiring and leading high performing teams 
  • Exceptional record of academic and professional achievement
  • Track record of building operational plans and leading execution to deliver against ambitious goals
  • Comfort with ambiguity, first-rate problem solving skills, and the ability to get stuff done
  • Expert at building business cases using using data and strong written communication
  • Experience with BI tools (Looker, Tableau) 
  • Distinctive analytical and quantitative skills, including the ability to gather/analyze/evaluate information and to translate concepts into operational models
  • Ability to multitask, prioritize multiple projects/stakeholders, and maintain an organized project list
  • Ability to thrive in a highly cross-functional, collaborative, and fast-paced environment
  • Quantitative undergraduate degree preferred

What Makes This Job Amazing:

  • You’ll be helping millions of people lead healthier lives every day
  • You’ll have wonderful benefits including healthcare/dental, wellness budget, daily gourmet meals prepared by our onsite chefs, onsite yoga, and annual technology upgrade allowance
  • You’ll experience huge learning & professional growth opportunities. Noom believes in supporting you; we’ll cover the cost of books, courses, conferences… you name it!
  • You’ll become part of our transparent, high-performing, and close-knit team

This is a full-time position that offers a competitive salary, equity, and benefits. We guarantee you will learn a tremendous amount in a short time. For those who value and excel in transparent, high-intensity, and high-impact environments, there is significant opportunity for advancement.

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Location

229 W 28th Street, New York , NY 10001

An Insider's view of Noom

How would you describe the company’s work-life balance?

When I first started at Noom, I’ll admit to a bit of skepticism, “Wouldn’t it be better to just receive more salary in lieu of these benefits?” In my first six months as an employee at Noom, I’ve seen (and taken advantage of) these benefits and can attest to the difference it makes on life both in and outside the office.

Randy

Data Analyst

How has your career grown since starting at the company?

I started at Noom eight years ago. It was my first real job out of college, and I’ve been fortunate to have held many positions since starting. Starting as Noom’s office administrator, I am now the product manager. Noom has supported my growth at every stage.

Stacey

Product Manager

What unique initiatives do you have that encourage innovation?

At Noom, rapid iteration isn’t limited to just features. For example, the way we conduct feedback. At most companies, feedback employees get is limited to performance reviews that come yearly or bi-yearly. We conduct weekly 1:1s with mentors, tech leads, and product managers—to get feedback on both our performance and help the company grow.

Rose

Growth Engineer

What are Noom Perks + Benefits

Noom Benefits Overview

In addition to full-time compensation, Noom’s full-time employees have access to early equity packages. With a growing international community, all Noom employees have the option to work remotely. Whether this means staying in your PJs all day or working from a remote island in the Carribean. Additionally, Noom employees receive access to comprehensive health insurance, and perks include daily lunch prepared in-house for employees at its NYC headquarters, weekly yoga sessions, weekly and monthly team bonding, an annual offsite, and more.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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