Senior Director, Strategy & E-Commerce

| Greater NYC Area
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At HomeAdvisor, we are revolutionizing the way that every American homeowner improves and maintains their home. We do this by creating digital products and experiences to help hundreds of millions of homeowners connect with talented service professionals to get work done. We are a two-sided marketplace that is reimagining how people care for and improve their homes while also nurturing growth of independent small businesses. As #1 in the Homeservices category, our tremendous scale is the launchpad to boundless inventions in technology and product! 

About the Role

HomeAdvisor is seeking to fill a key role in its newly formed Category Management team. HomeAdvisor’s leadership launched this team to ensure we develop targeted strategies, tailored product, and optimized operations to address the unique needs of Homeowners and Service Professionals we serve – all in the strong belief that this is necessary to unlock and further accelerate the company’s growth.

The Senior Director of Strategy & E-Commerce will own the P&L for new initiatives and products, like our Home Remodel Initiative or our Everyday Services Marketplace, which aims to help Homeowners through the journey of buying home products and remodeling a room or home. This is a unique opportunity to own the performance of an important part of our overall business, from early testing through to build and scale. In this role, you are expected to deliver the metrics of your initiative, meeting and exceeding its revenue and profit targets. You will own the strategy, partnering cross-functionally across Sales, Marketing, Ops, Product etc. in order to lead its execution. You will be expected to know your business inside out, – as well as its Service Pro and Homeowner customers – and be an advocate of it with senior leadership and throughout the organization. 

We are looking for a highly analytical leader and team player with previous experience launching and scaling a new initiative in a product-forward company (ideally a marketplace).

What You’ll Be Doing

  • Driving the strategy for a high-growth Initiative. You will work closely with product and other teams to design, test and scale a new initiative, tracking metrics and user feedback to continuously optimize the proposition in the market.
  • Managing the initiative’s P&L. You will be responsible for delivering the monthly and annual goals, and for continuously evaluating opportunities to improve conversion, margin, and overall profitability of your domain.
  • Analyzing, measuring and reporting impact. Test hypotheses quickly! Conduct data analysis, market research, and user research to identify opportunities. You’ll constantly be looking at (and improving) your metrics.
  • Collaborating with internal and external teams. You will have to work closely with people in the product marketing, operations and CX, as well as teams at our sister brands, to succeed.

What we're looking for

  • 10+ years of professional experience with evidence of increasing responsibility, ideally in a marketplace company
  • Prior experience as a Business owner of a new initiative in a product-driven tech or eCommerce company, with a track record from launch to scale
  • Significant exposure to digital marketing and P&L ownership strongly preferred
  • Prior small company or start-up experience required
  • Exceptional strategic thinking and creative problem solving. Past consulting experience is a plus
  • Tactical experience designing, building and executing scalable products and processes from scratch, ideally in an operations-intensive environment. Willing to dig in and do what it takes to make sure the business succeeds
  • Exceptional quantitative skills and aptitude. Deep knowledge of Excel and familiarity with databases and SQL
  • Strong communication skills and attention to detail
  • Humble and effective cross-functional team player with great leadership potential
  • Prior experience managing a (small) team is a plus
  • Bachelor’s degree, preferably with a focus in an analytical field
  • MBA not required, but preferred
  • A passion for HomeAdvisor and where it is headed

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Location

Our office is right near Penn Station and Madison Square Garden. Great for shopping, commuting, and catching a game at MSG!

An Insider's view of HomeAdvisor

What’s the vibe like in the office?

This sales floor creates a fast-paced, energetic, and fun environment which motivates every single rep in the office to do better. The HomeAdvisor culture embodies a team environment where everyone supports and pushes each other to be strong salespeople.

Rachel

Sales Consultant

What are some things you learned at the company?

Since working at HomeAdvisor I have gained more self confidence. I've found myself stepping up as a leader and a role model on the sales floor, something that I wouldn’t have predicted if you had asked me about it two years ago. Now, I am comfortable with stepping up, taking control of a situation and taking initiative in the company's growth.

Geena

Senior Sales Consultant

What makes someone successful on your team?

An incredible work ethic, an unflinching positive mental attitude, and an absolute sense of mission. HomeAdvisor provides all the tools to be successful, its a matter of taking advantage of what the company is offering and utilizing it to the fullest.

Will

Senior Sales Consultant

What are HomeAdvisor Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Restricted work hours
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Professional Development Benefits
Tuition Reimbursement
Promote from within

Additional Perks + Benefits

Lunch and dinner provided every single day! Annual Presidents Club trip for top performers across the organization.

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