Senior Director of Supply Chain Planning

| Remote
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Renting a home is the world's oldest subscription service. People spend thousands of dollars every month for an experience that is outdated, inconvenient, analog, impersonal, and leaves a lot to be desired. Latch is working to make every building better, and while we've methodically executed this mission since our founding with great success, we're just getting started.

Leveraging our knowledge from companies like Apple, BCG, and IDEO, we’ve rethought how people interact with space. Latch delivers a full-building operating system designed to help owners, residents, and third parties like guests, couriers, and service providers, seamlessly experience the modern building. We’ve done this by combining software, devices, and services into a holistic platform that makes spaces more efficient, enjoyable, and profitable.

The next chapter of the Latch story will be our most exciting yet, and we’re looking for more talented team members to help fuel our growth.

The Senior Director of Supply Chain Planning, reporting to the SVP of Supply Chain and Manufacturing, will be responsible for designing a creative and comprehensive supply chain strategy for a category defining company. The right candidate will thrive at Latch by bringing new technologies, inventive thought processes and industry best practices to ensure that Supply Chain Planning can meet the needs of a fast growing business. This role will be responsible for directing and planning all aspects of Latch’s supply chain initiatives, policies, and objectives. The role has responsibility for inventory planning and management, distribution, and transportation activities of all Latch hardware. 

Responsibilities

  • Develop, implement, and continuously refine supply planning, inventory management, supplier management, global logistics and fulfillment operations
  • Define, manage and report on supply chain objectives and KPIs
  • Develop strategic plans, processes, and project milestones for execution of activities which support company objectives
  • Manage a geographically diverse supply chain planning team through effective coaching, priority setting, performance management, and hiring practices
  • Establish strong cross-functional collaboration with Finance, Manufacturing, Quality, Procurement, Program, and other key stakeholders to ensure a robust, compliant, and reliable end-to-end supply chain
  • Drive continuous improvement through effective organizational management, budgeting, reporting, project management and operational excellence
  • Partner with Finance during planning and execution, to provide value-added analytical support to enable data driven decisions and accurate financial projections
  • Provide regular reports to senior leadership on the status of key supplier initiatives and innovation
  • Oversee the warehouse and distribution functions, and manage international import and export of goods
  • Work cross-functionally to establish and ensure the team's goals and KPIs align with companies objectives 
  • Ensure internal processes and metrics are aligned to scale quickly and smoothly as we meet the growing demand of our customers
  • Drive improvements in Gross Margin through negotiations, productivity management, and optimizing the supply chain network, etc

Qualifications: 

  • 15+ years of leadership experience in international supply chain management, including building organizations from the ground up
  • Proven ability to effectively lead and manage within a fast-paced, high-growth, complex organization, with global operations and relationships
  • Expertise in ERP, MRP, digital supply chain, productivity, and collaboration tools
  • Extensive experience establishing processes and system infrastructure
  • A strategic thinker with a strong sense of time organization and urgency
  • Strong evidence of developing talent and leading an organization to excellence
  • Experienced in establishing performance metrics, motivating, and holding people accountable for results
  • 10+ years of experience with electro mechanical systems with external manufacturing partners
  • Strong presentation skills when speaking to diverse and varied groups including employees, vendors, partners, and executives
  • Collaborative supply chain leader with enviable drive, the ability to develop meaningful relationships with global partners, and a keen attention to detail 

Founded in 2014, Latch now has 300+ team members working to make spaces better places to live, work, and visit. Over half of our team members work in product development roles, and our team leverages established expertise in over 55 professional disciplines.

We offer unlimited Paid Time Off, a comprehensive benefits package, mental health support, and an environment where employees are surrounded by creative, empowered, and dynamic peers.

In conjunction with our ​core values​: Contagious Determination, Humility, Trust, Inclusion, Action with Intent, and Privacy, we approach our work with care and a sense of duty, to make the world a better space.

We embrace diversity and strive to create an inclusive and equitable environment for all.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • HTMLLanguages
    • ReactLibraries
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    • Node.jsFrameworks
    • MongoDBDatabases
    • MixpanelAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • SolidWorksDesign
    • ConfluenceManagement
    • JIRAManagement
    • WrikeManagement
    • SlackManagement
    • SalesforceCRM
    • NetsuiteCRM
    • GmailEmail
    • MarketoLead Gen

Location

We are located just a quick walk from both Hudson Yards and Penn Station in New York City.

What are Latch Perks + Benefits

Latch Benefits Overview

We are a team of just over 200 employees, all of whom are passionate self starters with unique backgrounds and unexpected stories. We offer unlimited time off, a competitive health package, and the opportunity to work in a creative, dynamic, and fast-paced office environment.

Culture
Volunteer in local community
Latch participates in local volunteer activities to connect with our community. Past events have included urban farming, canning and composting, and holiday sock drives.
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Latch boasts employee-run committees such the Mental Wellness Committee, Committee to Combat Systemic Racism, and Latch Ladies. More committees always in the works!
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Latch also provides 16 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Latch employees receive unlimited flex PTO and sick days.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Latch hosts company outings Semi-annually.
Game Room
Stocked Kitchen
Happy Hours
Happy hours are hosted at team's discretion.
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Latch offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Latch hosts lunch and learn meetings once per quarter.
Promote from within
Mentorship program
Time allotted for learning
Customized development tracks
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