Cedar
Cedar is a patient engagement platform that elevates the patient experience beyond clinical care.
New York, NY

Senior Engineer (Data)

| Greater NYC Area
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Cedar is a patient payment and engagement platform that elevates the total patient experience beyond clinical care. The platform leverages data science and great technology to deliver modern intelligence to providers and simplify the healthcare experience for patients.

Our best-in-class client integrations allow us to transfer data between Cedar’s platform and our clients’ EHR (electronic health record) systems. Ensuring the ongoing functionality and performance of these integrations is critical to our success and our ability to serve millions of patients. We are seeking a Senior Engineer (Data) who is deeply conscientious and focused on ensuring our existing data pipelines run smoothly. This individual will also create the tools and processes that allow us to be more efficient in building quality data integrations in the future. 

The Senior Engineer (Data) will work within our integrations codebase to engineer robust and efficient solutions. This will require a deep understanding of our integrations as well as the ability to dive into data, all while working with clients to ensure we continue to deliver the highest quality service. As a critical member of this team, this engineer will be asked to push learnings and best practices out to the rest of integrations and engineering

In this role the Senior Engineer (Data) will be highly cross-functional, working closely with others in Implementation and Engineering. They will be charged with ensuring the stability and performance of our existing integrations, ensuring they meet the highest quality engineering standards and deliver maximum value to our clients. They will also be responsible for communicating and escalating lessons learned to ensure we consistently hold a high-quality bar for new client integrations. As an integral part of the team, the Senior Engineer (Data) will be someone who upholds best-practices and brings past experience and lessons learned with them to the team.

Responsibilities

  • Build long-term, systematic and robust solutions to ensure our data integrations meet the highest engineering standards and deliver on client expectations
  • Be responsible for ensuring our data integrations with clients operate smoothly
  • Contribute fixes and enhancements to current data integrations framework
  • Work with Integration Support Engineers to identify root causes of escalated issues and design/implement corresponding fixes
  • Analyze data from our clients and troubleshoot issues with missing or misinterpreted data
  • Respond to and debug technical issues that arise from our data integrations with clients
  • Work with Engineering, Client Growth, and Product to discover and fix technical issues in our product
  • Help drive best practices across integrations 
  • Work closely with other engineers who are building new integrations to communicate learnings to ensure we are constantly improving

Skills & Experience

  • 4+ years of professional back-end or data engineering experience
  • Expert-level Python knowledge
  • Experience with Django and Postgres desirable
  • Excellent debugging and root cause analysis skills
  • Excellent communication and listening skills
  • Experience supporting data pipelines
  • Experience with, or interest in, communicating with client counterparts
  • Passionate about Cedar’s mission of improving the healthcare financial experience
  • Eligible to work in the United States 

What do we offer to the ideal candidate?

  • An opportunity to work on a platform that is scaling very rapidly with 200,000 engaged patients a day as of September 2020 (Up from 50,000 in January)
  • A chance to join a high-growth company at an early stage
  • The ability to impact the growth of our company, we value all comments and suggestions
  • Transparency across teams and interaction with multiple departments
  • Competitive pay, employer-paid healthcare, stock options
  • Daily team lunch and unlimited healthy snacks at our NYC office

Applicants must be currently authorized to work in the United States on a full-time basis. Cedar will not hire any applicants for Senior Engineer (Data) who are present in the United States on an F-1 visa. Cedar is not an E-Verify employer and cannot employ individuals on a STEM OPT extension.

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Where we are

We're located in the lovely West Village with easy access with great local restaurants, shops, and bars!

Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • PostgreSQLDatabases
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What are Cedar Perks + Benefits

Cedar Benefits Overview

Working at Cedar gives you an opportunity to solve a problem that affects millions of patients annually! We offer competitive pay, employer-paid healthcare, and stock options. Cedar also offers a spacious, sun-lit Manhattan office, free lunch, healthy snacks, cold brew and kombucha on tap. We offer creative and engaging cross functional activities and events, game nights, unlimited PTO and so much more!

Culture
Volunteer in local community
Cedar partners with River Fund to offer in person volunteer initiatives as well as mentorship pairings through iMentor. Our engineers have also led coding classes for kids as well as meetups.
Partners with Nonprofits
Cedar is proud to partner with Path Forward, a non profit on a mission to empower people to restart their careers after time spent focused on caregiving, along with River Fund & iMentor to name a few!
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
We offer annual unconscious bias training for all employees.
Diversity manifesto
Hiring Practices that Promote Diversity
We partner with SeekOut, Shift and Path Forward as well as the Grace Hopper program at Fullstack Academy to ensure we provide opportunities for underrepresented groups.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Cedar employees can contribute up to $2,750 annually
Disability Insurance
Cedar’s policy covers 60% of the employee’s salary up to $2500 weekly.
Dental Benefits
Cedar covers 75% of employee only coverage and 50% dependent coverage on the Value Plan with a buy-up option to the Standard Plan capped at the Value contribution.
Vision Benefits
Cedar covers 75% of employee only coverage and 50% dependent coverage on the Standard Plan.
Health Insurance Benefits
Cedar covers 99% for employees and 50% dependents on the EPO 1000 and HSA 2500 base plans, with a buy-up option to the PPO 20 and EPO 25 capped at the base plan contributions.
Life Insurance
Cedar covers a Flat $50k policy for Life Insurance for each employee.
Pet Insurance
Employee can purchase pet insurance at a discount of 10% through Pet Plan, however the percent of coverage is decided by the employee when they enroll.
Wellness Programs
Cedar created a wellness directory with resources & information on topics like nutrition and meditation. We offer seminars & group sessions with a holistic psychologist among many other offerings.
Mental Health Benefits
We offer well being bundles through our PEO for services like Headspace, Ginger, Springhealth and more. Therapy is covered under our insurance and provide easy access to these resources.
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Cedar offers generous parental leave agreed upon by the caretaker and their manager.
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Summer hours, Core hours, Compressed week, Flexible start and end times.
Remote Work Program
Cedar offers a very flexible remote work program, both pre-COVID and after.
Family Medical Leave
Cedar offers family medical leave for employees. The details of the leave are determined by the employee and their manager.
Company sponsored family events
Cedar offers family events like bring your kids to work day and lunch hour zoo animal show tell.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Cedars sabbatical offerings are determined on by the employee, their manager and our Head of People.
Paid Holidays
Paid Sick Days
Cedar offers unlimited sick days to all full time employees.
Perks & Discounts
Beer on Tap
Casual Dress
Cedar encourages employees to bring their full selves to work and this includes their attire.
Commuter Benefits
Cedar offers pre-tax commuter benefits for all full-time employees.
Company Outings
We offer company outings and events monthly, including our annual company retreat.
Free Daily Meals
Cedar partners with local farm to table caterers to offer healthy lunch everyday and encourages employees to sit together, when possible. We also offer high quality healthy snacks and drinks.
Game Room
Cedar loves games! Although we don't have a designated room, we spend hours playing games in the office and remotely. You will find our sets of corn hole out for our in-office happy hours too!
Stocked Kitchen
Our kitchen is stocked full of snacks and drinks for every desire! Some of our favorites are cold brew, kombucha, rotating craft beers, fresh fruit, yogurt and every kind of chip you can imagine!
Happy Hours
Happy hours are hosted Once per week.
Fitness Subsidies
Our insurance offers a $200 reimbursement twice a year for attending 50 or more fitness classes every six months.
Home Office Stipend for Remote Employees
Cedar has a remote work policy that allows for employees to set up an ergonomically friendly workstation at home.
Professional Development Benefits
Job Training & Conferences
Cedar offers each employee their own learning & development budget to attend conferences and take trainings for their interests, in addition to the company-wide L&D budget for onsite training and more
Diversity Program
Lunch and learns
Cedar hosts lunch & learns monthly. This allows employees to present in-depth on projects they're working on or for the occasional guest invitee to teach the team about a topic of interest.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program pairs folks based on shared interests and goals, from the same team or cross-functionally, and emphasizes building mutually beneficial relationships for professional equity.
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

We take great pride in making our employees' wellness a top priority, and given the emotional toll of this pandemic, we created opportunities to talk openly about mental health and wellbeing.

We created a directory with resources for mental and physical wellbeing, emphasizing benefits offered through our health insurance. The directory covers topics such as managing grief, therapist information, nutrition & water intake, and resources on talking to children about current events. We want to take a holistic approach and include resources that appeal to everyone, so we also included information on remote alternative wellness offerings, including reiki, sound healing, meditation and yoga - we are even offering a remote sound healing session this winter for the company!

In response to feedback that people were missing human connection, we went beyond the Zoom happy hour and teamed up with a clinical psychologist who takes a holistic approach to functional medicine. She had not previously offered these kinds of services to an organization like Cedar, and together we built out workshops for caregivers around navigating remote schooling, and manager workshops around remote leadership.

We have received an outpouring of positive feedback for the innovative approach that Cedar has taken to support employees during these challenging times - and our employee engagement data mirrors this response. Our employee Net Promoter Score (eNPS) rose to 49 and our overall engagement score rose to 8.3 (out of 10), demonstrating that small but innovative investments in your people can make all the difference! Although our tight-knit team is eager to be in-person again, we are proud that we were able to make our employees’ remote experience a positive one.

An Insider's view of Cedar

What’s the vibe like in the office?

The vibe is relaxed and pleasant. Everyone is very approachable, incredibly helpful and easy to talk to. Whether catching up with the early morning crew getting coffee in the kitchen, sharing communal lunch or after hours, we are given opportunities to form strong connections with the entire team. We are so fortunate to have such a strong culture!

Vic

Controller

What does your typical day look like?

Before Cedar, I never thought I could be an educator. Whether it’s over phone or chats, I’m able to share my knowledge of medical billing to ~25 patients a day. I help patients understand and resolve their bills and in turn, they share feedback on improvements we can make. It’s great to know that I’m making a difference in transforming healthcare!

Emmeline

Sr. Patient Success Advocate

How has your career grown since starting at the company?

When I started, I was in grad school and didn’t have relevant work experience. As Cedar has grown, I’m proud to say that I’ve grown right along with it, taking on increasing amounts of responsibility while feeling supported and guided with numerous career pathing efforts such as development plans, frequent feedback, and leveling for my role.

Majdou

Organizational Development Lead

What is your vision for the company?

My vision is to achieve our mission with integrity and compassion. Too often, what’s good for people is at odds at what’s good for business. I am certain we can build a winning product and a winning organization rooted in doing what’s right for patients, our clients and our team team members.

Liz

Head of People

How does the company support your career growth?

As we scale, Cedar moves from a “multi-hat generalist” type of organization to a core competency specialist organization. With the scaling that is happening, there are opportunities for career growth in all departments, and leadership is very supportive in exploring interests and finding a good fit that is mutually beneficial.

Neilav

VP, Client Growth

Jobs at Cedar
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Lead Solutions Architect

Cedar
Greater NYC Area
1 day ago
+51
Solution Architects at Cedar own the process of getting our new clients from 0 to 1 on the Cedar platform. They are cross-functional leaders who are just as comfortable at writing data integration software as they are at leading large conference calls. They are among the first "Cedarians" our clients get to know, and are adept at building those client relationships alongside Cedar's other commercial teams. They have a "do what it takes" attitude to getting our clients' implementations over the line - on time and of high quality - and derive an innate satisfaction from that achievement. And simply put, Cedar doesn't realize its vision of improving the patient financial experience without our implementation teams.

Staff Accountant

Cedar
Greater NYC Area
3 days ago
+51
The Role Cedar is improving the healthcare financial experience. Our technology improves the overall experience of patient billing and engagement, enabling providers to thrive in a rapidly changing environment while helping patients understand the cost of their care. We are seeking a Staff Accountant to join our growing Finance team! This individual will support the accounts receivable function, as well as assist the Controller with month-end

Director Partnerships (Sales)

Cedar
Greater NYC Area
3 days ago
+51
As the Director of Partnerships (Sales), you will lead and manage the aggregate sales process with prospective, enterprise level clients. Given the complexity of our clients, candidates must have experience navigating relationships with multiple stakeholders of large enterprises, as well as the ability to successfully execute a consultative sales style. Our target clients include health systems, physician groups, and laboratory companies.

VP Partnerships (Sales)

Cedar
Greater NYC Area
3 days ago
+51
As the VP of Partnerships (Sales), you will lead and manage the aggregate sales process with prospective, enterprise level clients. Given the complexity of our clients, candidates must have experience navigating relationships with multiple stakeholders of large enterprises, as well as the ability to successfully execute a consultative sales style. Our target clients include health systems, physician groups, and laboratory companies.

VP Commercial Strategy

Cedar
Greater NYC Area
5 days ago
+51
The Vice President of Commercial Strategy’s primary goal is to support Cedar’s commercial teams during sales, implementation, and upselling processes by educating and engaging prospective clients on topics including revenue cycle, patient experience, financial ROI, product workflows, and technology details. The Vice President of Commercial Strategy will work with internal and external partners to deeply understand our prospective client's specific problems to collaboratively drive Cedar’s business growth.  

Implementation Lead

Cedar
Greater NYC Area
6 days ago
+51
The Implementation Lead is the conductor of the Client product implementation. After a successful handoff from sales, the Implementation Lead coordinates key internal team members to drive project development, coordination and implementation. They act as a key partner to the Client’s project team to facilitate full alignment on project expectations, timeline, strategy and SLAs. They ensure internal team members are fully aware of their project responsibilities, and set them up successfully to deliver on project requirements.

Talent Operations Coordinator

Cedar
Greater NYC Area
1 week ago
+51
Cedar is searching for a Talent Operations Coordinator to represent Cedar and own our workflows around job candidate interview coordination and new hire onboarding. The Talent Operations Coordinator will be a key contributor in growing Cedar's team by managing recruiting and HR processes, and acting as a key partner to hiring managers and the People team.

Analyst, Sales Operations

Cedar
Greater NYC Area
1 week ago
+51
The Analyst, Sales Operations primary goal is to support Cedar’s commercial teams during sales, implementation, and upselling processes by developing materials and product demos to educate and engage prospective clients on topics including revenue cycle, patient experience, financial return on investment, product workflows, and technology details. The Analyst, Sales Operations will have the opportunity to work with internal partners to deeply understand our prospective client's specific problems to collaboratively drive Cedar’s business growth!

Senior Full Stack Engineer

Cedar
Greater NYC Area
1 week ago
+51
Design and build new features for our core products. Collaborate closely with product and design to continuously innovate on Cedar's projects. Improve existing applications' speed and reliability. Work with other Cedar employees to find new product opportunities. Serve as a mentor for junior engineers. Be a part of the decision making process as it relates to scaling the company and our products.

Director of Implementation Services

Cedar
Greater NYC Area
1 week ago
+51
The Implementations team is seeking a Director of Implementation Services to oversee the support and implementation of this new technology for Cedar’s clients while also managing and growing a team of individuals based both locally to NYC and remotely. Working closely with our Head of Client Implementations, this Director of Implementation Services will provide direction and guidance for the team’s daily and future operations. 

Manager Partnerships (Sales)

Cedar
Greater NYC Area
2 weeks ago
+51
The Manager of Partnerships (Sales) will support, nurture, and scale Cedar's comercial growth efforts by driving engagement with prospective enterprise level clients. Our target clients include health systems, hospitals, physician groups, and laboratory companies. Our ideal candidate is a self motivated individual who is seeking to build and expand their knowledge of complex, enterprise sales cycles and business development. This is a phenomenal opportunity to work on highly-visible strategic initiatives and to be at the forefront of Cedar’s commercial strategy.

Bilingual Patient Success Advocate - Temp to Hire

Cedar
Remote
2 weeks ago
+51
Utilize the Cedar platform to handle all patient questions via inbound chats, phone calls and perform appropriate outbound call campaign. Manage and follow through on escalations to the healthcare provider. Manage the payment posting process and follow up on defaulted payments. Appropriately follow up with insurance and other third parties.

VP of Engineering

Cedar
Greater NYC Area
2 weeks ago
+51
Along with Cedar’s CTO and other leaders, develop and guide the implementation of Cedar’s Engineering strategy, and team design. Apply superior technology skills to help the Engineering team unblock and execute at an extremely high level. Manage and continue to develop the Engineering Managers, who oversee multiple teams of high-performing engineers, and support them in the delivery process of Cedar’s products. Partner with Cedar’s People Team and company leadership on candidate recruitment and hiring. Continue to build and maintain the strong lines of communication between Engineering, Product, Product Design and Data Science teams . Represent Engineering at the company level through cross functional collaboration between Cedar’s Technology and Commercial teams. Maintain a culture that adheres to Cedar’s values of focusing on our vision, using good judgement, staying positive, and disallowing mediocrity.

Solutions Engineer

Cedar
Greater NYC Area
2 weeks ago
+51
The Implementation Team at Cedar is made up of Solutions Engineers and Architects who own the process of getting our new clients from 0 to 1 on the Cedar platform. They have a "do what it takes" attitude to getting our clients' implementations over the line - on time and of high quality - and derive an innate satisfaction from that achievement. And simply put, Cedar doesn't realize its vision of improving the patient financial experience without our Implementation Team. 

Technical Support Engineer

Cedar
Greater NYC Area
2 weeks ago
+51
We're seeking a Technical Support Engineer to help research, troubleshoot, and build solutions to issues that arise with our clients (healthcare providers). This person will work on the front lines, diving into data, researching potential problems, and coding robust solutions.  This role is great for people interested in a technical support role with aspirations of becoming a software engineer, client strategist, or product manager.

Training & Content Operations Lead

Cedar
Greater NYC Area
2 weeks ago
+51
In order to ensure our clients are ready to use the Cedar platform effectively from day one, the Training & Content Operations Lead will design and maintain training materials and conduct client facing training sessions.  Additionally, the Training & Content Operations Lead, will work cross-functionally with our product, operations, and commercial teams to ensure that materials, processes, standards, and training methods evolve to meet our client needs.

Senior Engineer (Data)

Cedar
Greater NYC Area
2 weeks ago
+51
The Senior Integrations Support Engineer will work within our Integrations Support Team on the front lines as they dive into data to identify root causes, code robust solutions, and apply their learnings to improvements across all of our integrations. They will be driven by a desire to get to the root cause of complex issues as well as build tools to make their diagnosis and resolution more efficient. This role will also require working cross-functionally with the Implementation and Engineering teams to communicate the lessons learned through support. This communication will ensure we consistently hold a high quality bar for new client integrations. As a senior member of the support team, the Senior Integrations Support Engineer will be expected to lead the development of best-practices, bringing past experience and lessons learned with them to the team

Senior Product Manager

Cedar
Greater NYC Area
3 weeks ago
+51
Product Discovery: driving product discovery with providers, patients, and our commercial team to identify problems worth solving and validating solutions. Product development: working with your squad (design, engineering, and data science) to execute on the roadmap and launch high quality products. Collaborating with commercial teams and clients: meeting with commercial + client teams to gain an understanding of the key problems to focus on and how we plan to seek them.

Product Designer (Patient)

Cedar
Greater NYC Area
3 weeks ago
+51
Cedar is seeking a Product Designer to be a part of our Patient team! The Product Designer will be responsible for the end to end product design process! You will become a specialist in a key area of our business to craft tools and resources critical to our users and our mission. You’ll be responsible for researching and understanding user needs and motivations and engaging with various partners to evolve our products to meet those needs.Our ideal candidate will do more than just push pixels; this person will help move metrics that matter to our company. This candidate will put patients first by understanding their behavior, and apply this empathy to craft meaningful solutions. Additionally, this candidate will be a strong systems thinker that will solve to scale a world-class experience, one patient at a time.

Senior Backend Engineer

Cedar
Greater NYC Area
3 weeks ago
+51
We are seeking a Senior Backend Engineer to join the team and contribute to the backend of the Cedar platform. This team member would be responsible for developing the integration engine required for a smooth integration with our providers’ electronic health record data. This role is perfect for the engineer who has a passion for system and application design!