Senior Executive Assistant at Narrativ

| Greater NYC Area
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About Narrativ

Narrativ is a technology platform for brands to unlock, manage, and grow their share of product reviews on the open web. 

Why is this important? We’ve seen a decade’s worth of e-commerce growth in 2020, and the emergence of a smarter consumer who demands a better way to buy than ads. They’re turning to expert product reviews on trusted sources ranging from The New York Times to their favorite YouTuber. But only Amazon is reaping the benefits today, commanding a $40B monopoly on product reviews online.

Narrativ’s patented technology empowers everyone to win. We build the tech and tools to turn honest reviews that tell the whole story about a product into a multibillion dollar acquisition channel for all brands. Teams at Sephora, Best Buy, L’Oreal and hundreds of others already partner with Narrativ to yield more efficient results than Facebook and Google.

Our work breaking Amazon’s monopoly and fixing broken and out-of-stock links on the Internet has gotten us recognized by The World Economic Forum as a Technology Pioneer and by Fast Company as one of the best places to work for innovators.

The Job

Narrativ is looking to hire a self motivated and operations manager to play a dual role at our growing organization. In this role. you'll act as Executive Assistant to our Founder and CEO and also manage the day to day operations of our office and team. What's a typical day like? If it's a Thursday, you might start your morning welcoming clients or investors (and have prepped and created decks for the team the week before). Your afternoon might be filled with reconciling budgets for our office equipment (laptops, monitors, furniture) and dietary needs, help a new Growth Manager trouble shoot our video conferencing equipment and assist our engineering team with their quarterly offsite.You might notice someone has a broken monitor and you anticipated this potential crash and are able to replace with no downtime Towards end of day, you'll confirm our CEO's meetings, make sure agendas are prepped and that she has the support and resources to have the most productive day! On Thursday's we also have our company bi-weekly which you'll own some prep for! 

Core Responsibilities Include:

  • Executive calendar management 
  • Budgeting and expense management 
  • Lead and execute on cultural initiatives aligned with Narrativ's core values, in particular organize events that encourage positive collaboration and interaction and align with those values.
  • Provide assistance with candidate experience or internal visits 
Requirements
  • Years of experience doesn't matter; if you are extremely professional, initiative and  proactive at anticipating needs of others- that works for us!
  • You are a confident communicator (both via email and in person)
  • You've been working autonomously and build trust with others easily 
  • Although there is a lot of work flexibility, this role calls for someone that is able to be in the office and sometimes work beyond 9-5
  • Extremely organized, and high level of accountability

 

Narrativ is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. 

 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • JenkinsLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases
    • AWSDatabases
    • Google AnalyticsAnalytics
    • SalesforceCRM

Location

Our office was right in the center of Grand Central and very close to Bryant Park. But now we are operating fully remote!

An Insider's view of Narrativ

What’s the vibe like in the office?

Our office has an open layout that helps inspire collaboration, conversation and idea sharing. We are a growing start up so there is a mix between heads down work and banter. Some ideas are around how to best service our clients and others are about dooms day prepping and our water intake :)

Nathalie

Head of Talent

What kinds of technical challenges do you and your team face?

We are building a brand new self serve portal to onboard new clients on to the Narrativ platform. This will decrease time and resources needed to get new users on our platform while increasing the immediate value our clients see.

Kavya

Software Engineer/ Data Analyst

What does career growth look like on your team?

At Narrativ we have a culture of deep appreciation and your impact is rewarded. We make sure engineers have measurable and achievable goals that they define based on their own interests. I have seen engineers really up their game during my time here.

Joseph

Senior Data Engineer

What is your vision for the company?

At Narrativ, we believe e-commerce should serve the best in us. We’re building technology that makes it easier for brands to connect with shoppers through honest recommendations from diverse voices across the Internet, not ads. Those who join our team should share our passion for rewiring e-commerce and challenging the status quo.

Shirley

Founder & CEO

What's the biggest problem your team is solving?

One of the biggest challenges we are solving for now is translating our vibrant and collaborative office culture to be as vibrant and collaborative in a remote setting.

Nathalie

Head of Talent

What are Narrativ Perks + Benefits

Narrativ Benefits Overview

We offer competitive benefits (both for health insurance and monthly WFH stipends) that support our team members. It's also extremely important to provide support as we transition to working remote.

Culture
Volunteer in local community
We work with external partners to provide mentorship, learning and career opportunties.
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Narrativ is led by founder & CEO Shirley Chen. Her experience as a female founder has taught her the importance of a diverse team, a value that is shared by the entire org.
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
We have a 15% pledge for sourcing when building out candidate pipelines
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
We partner with Classpass and NYHRC to offer our employees stipends and discounted memberships
Team workouts
Join us as we Peloton together!
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
We have a 200% match on any charitable donations that support the BLM movement or organizations fighting against racial injustices. In 2020, we donated over $40K!
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 100% coverage for both primary and secondary caregivers for 12 weeks. The time can also be taken sporadically across the new child's first year!
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
$500 one-time payment and a $50 a month stipend for continuous support
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Customized development tracks
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